Cozumel Palace


Peering over the Caribbean Sea toward Playa del Carmen from its prime beachfront seat in central San Miguel de Cozumel, Cozumel Palace prides itself on its abundant scuba diving opportunities. And it's easy to see why: This all-inclusive getaway boasts prime access to Palancar Reef and offers a $1,500 resort credit that can be used for a scuba tour for two (as well as spa treatments and other services not covered by the all-inclusive package). Back on dry land, Cozumel Palace features 169 colonial era-inspired guest rooms and suites; each of which is appointed with a private balcony, satellite TV and complimentary Wi-Fi access. Guests especially love that the majority of Cozumel Palace's rooms overlook the ocean. Another bonus: You can rest easy knowing that the nightly room rate also includes meals at all four on-site restaurants, access to four swimming pools (including an infinity pool) and a variety of daytime activities and nightly entertainment options.

Quick Stats

  • Cozumel


  • 4.0-star


  • All-inclusive resort, 169 rooms


  • Neighborhood, Ocean


  • Traditional, Modern


  • Couples, Groups, Families


How It Ranks


  • Hotel Class
  • Critic Rating
  • TripAdvisor Traveler Rating Based on 3268 reviews
Read Reviews

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Rankings for Cozumel Palace

Critic Reviews

Other Awards

  • TripAdvisor Travelers' Choice Awards 2015


At times, the Cozumel Palace seems more like a cruise ship than an upscale all-inclusive hotel; the tight confines of the pool deck area, when combined with music and flowing drinks, can create a raucous outdoor atmosphere. In sharp contrast, the romantic, multilevel rooms are airy enclaves with whirlpool tubs, luxurious bathrooms, and balcony hammocks.

Service is a real highlight with friendly staff providing excellent poolside attention and round-the-clock room service, while dining options are adequate.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 3268 guests have reviewed the Cozumel Palace, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Traveler Rating: | 4.5 (based on 3268 reviews)

Read most recent guest reviews »

Guest Rooms

Cozumel Palace offers a variety of guest rooms and suites, including bi-level loft suites. Featuring traditional furnishings and decorated in a pastel color palette, all rooms and suites offer double whirlpool tubs, walk-in showers, televisions, stocked minibars, coffee makers, liquor dispensers and private balconies. Most balconies offer a hammock for relaxing, but you’ll need to upgrade for an ocean-view or oceanfront room.

Standard room size: 581 square feet

  • Internet (free)

  • Premium channels

  • Workspace/desk

  • Minifridge

  • Bathrobes/slippers

  • Minibar

  • Shower/tub combo

  • Separate shower

  • Separate tub

  • Wireless Internet

  • Guest rooms with patios and balconies

  • Adjoining rooms available

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Location & Parking

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Cozumel Palace is located on the west coast of the island, right along the beach near the town of San Miguel. The resort's location in San Miguel puts guests within walking distance of the San Miguel ferry and various other amenities, including downtown shops, restaurants and grocery stores. At nearby Chankanaab Beach Adventure Park – about 12 miles south of the resort – guests can take advantage of snorkeling or swimming with dolphins.

  • Cozumel International Airport is about 3 miles northeast
  • Ferry service to Playa del Carmen is less than a mile southwest

  • 24-hour valet parking (free)

  • 24-hour self-parking (free)

  • Airport shuttle

  • Car service

Within walking distance of:

  • Bus stop

  • Train station

  • Subway/metro stop

  • Restaurants

  • Beach

  • Grocery store

  • Movie theater

  • Theater

  • Shopping


Guests at Cozumel Palace enjoy unlimited dining, beverages and snacks and may choose from multiple cuisine offerings. Turquesa serves a poolside continental breakfast, as well as both breakfast and lunch buffets, and serves Italian a la carte favorites for dinner, while Momonohana dishes up Asian cuisine in the evenings. Flamingos, the poolside bar and grill, offers light fare throughout the day and a barbeque buffet in the evening, and Bugambilias offers traditional a la carte Mexican dishes.

  • Long pants, collared shirts and shoes required for men at Turquesa in the evening
  • In-room liquor dispenser and stocked minibar

Number of restaurants: 4

Cuisine types: Buffet, Mexican, Asian, Italian, American

  • Fine dining

  • Casual dining

  • Quick service cafe/coffee shop/marketplace

  • Bar/lounge

  • Room service

  • 24-hour room service

  • Free breakfast


The resort features two main pools that overlook the ocean, as well as a kiddy pool. A swim-up pool bar and poolside service offer drinks and snacks throughout the day. There are also a variety of activities held at the pool, including fitness classes, pool volleyball and endurance challenges. The man-made beach is small, but offers good offshore snorkeling and is furnished with palapas and lounge chairs.

Number of pools: 3

  • Lap pool

  • Wading pool

  • Lazy river

  • Family pool

  • Infinity pool

  • Whirlpool/hot tub

  • Adults-only pool

  • Seasonal

  • Indoor

  • Outdoor

  • Indoor/outdoor combo

  • Lifeguard on duty

  • Poolside service

  • Waterslide

  • Deck chairs or cabanas

  • Pool bar


Awe Spa at Cozumel Palace offers a full menu of massages, body wraps and scrubs, foot treatments and facials, plus several couples suites. The spa's full-service beauty salon features hair services, manicures, pedicures, waxing and makeup application.

  • Spa packages offered

Services offered:

  • Massage

  • Facial

  • Body treatments (i.e. scrubs, wraps)

  • Salon services

  • Outdoor treatment area

  • Steam room

  • Sauna


The resort has several kid-friendly amenities, including a kids club and small childrens pool. Kids can also enjoy the various pool activities available, as well as the off-site excursions that can be arranged and include snorkeling and swimming with dolphins.

  • Kids club (free)

  • Cribs

  • High chairs


The 24-hour fitness center offers a variety of cardiovascular equipment, but most guests prefer to take advantage of the many classes and recreational activities available. Exercise classes include Pilates, yoga, aqua aerobics and snorkeling, plus salsa dancing lessons. Activities include water polo, pool volleyball and Ping-Pong tournaments, and guests can arrange for a variety of off-property tours, including scuba-diving excursions and swimming with dolphins.

  • Weight equipment

  • Cardio equipment

  • Yoga mats

  • Free fitness classes

  • Premium fitness classes (with fee)

  • Bicycles

  • Tennis

  • Guided runs

  • Paddle boats

  • Motor boats


The Mirador Ballroom at Cozumel Palace can accommodate up to 70 guests theater-style or 50 guests for a seated banquet. The resort also offers three outdoor event spaces that overlook the Caribbean Sea. Meeting services include catering, team-building events and audiovisual equipment rental and support.

  • Group incentives and bonuses offered

Number of meeting rooms: 1

  • Business center

  • Meeting rooms

  • Meeting and event planners available

Pets (Information N/A for Cozumel Palace)


There is a course nearby.

  • Golf carts

  • Golf packages

  • Club rentals

  • Club house

  • Refreshment stand or restaurant

  • Caddie service

  • Pro shop


Wedding ceremony locations at Cozumel Palace include a gazebo, the beach and outdoor terraces facing the ocean. Receptions are also usually held outdoors, except during the rainy season when many couples choose to hold their celebration in the Mirador Ballroom. A variety of wedding packages are available and bridal spa and salon services can be arranged.

Maximum wedding guest capacity: 50

  • Hotel hosts weddings

  • Outdoor space for weddings

  • Wedding planners available

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