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Hilton Waikoloa Village

69-425 Waikoloa Beach Drive | Waikoloa, HI 96738 [See Map]
#7 in Best Hawaii - The Big Island Hotels
Hotel Class 4.0-star Critic Rating Moderate Guest Rating
TripAdvior Traveler Rating

Based on 4387 reviews
Property Type Resort hotel with 1,240 rooms, 7 floors
Primary View(s) Ocean
Style Traditional
Best For Families, Couples
AMENITIES Room Service, Shuttle Service, Internet Access See all amenities

U.S. News Review

Sprawling across 62 acres of the Big Island's coveted Kohala Coast, the Hilton Waikoloa Village can sometimes feel more like a theme park than a luxury hotel. The property boasts a variety of activities to keep visitors — particularly families — entertained, including dolphin encounters, three pools (with waterslides) and evening luaus. And for a more relaxing getaway, this Hilton property features a 25,000-square-foot full-service spa, as well as two championship golf courses. But despite everything this massive hotel has to offer, not all visitors are impressed. On one hand, visitors appreciate that every room here comes equipped with the Hilton brand's signature Serenity beds and private lanais (balconies). Guests also praise the hotel employees for their friendly demeanor. On the other hand, travelers felt that a stay in the Hilton Waikoloa Village costs much more than it was worth, citing subpar cuisine at the hotel restaurants and additional fees for services like Internet access as primary qualms. However, members of the Hilton HHonors rewards program can save by using points to pay.

How we rank hotels

Critic Reviews

Frommer's

“It's up to you how to navigate through this 62-acre oceanfront Disneyesque golf resort, laced with fantasy pools, lagoons, and a profusion of tropical plants in between three low-rise towers.”
Award: Frommer's Recommended

Oyster.com

“The Hilton Waikoloa Village is the largest and most family-friendly resort in the Kailua-Kona area, and is often referred to as the 'Disneyland' of the Big Island.”

AFAR

“With activities available on property, restaurants, and shops, there is no need to leave the indulgent holiday atmosphere.”

Fodor's

“Modern rooms in neutral tones have private lanai and are large enough to accommodate the families that flock here.”

Other Awards:
  • Lonely Planet Recommended

Guest Rooms

Guest rooms at Hilton Waikoloa Village are spacious, with the smallest rooms starting at 530 square feet and many suites offering more than 1,000 square feet of space. While the decor appears similar to a standard style that might be found in any Hilton room, it still includes Hawaiian elements, from floral carpeting to pineapples carved into wood furnishings.

  • A $25 daily resort fee applies per room and includes the cost of Wi-Fi
  • Kohala Spa bath amenities included in each room, and bathrobes are available upon request
  • Showers and tubs may be combined or separate, depending on the room type

Standard room size:

530 square feet
  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available
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Photos

Amenities

  • Room Service
  • Shuttle Service
  • Internet Access
  • Business Center
  • Dining
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

Hilton Waikoloa Village is located on the northwest coast of Hawaii's Big Island. The spacious property features many restaurants and attractions on-site, and is so large that the hotel has its own canal boats and trams just to transport guests across the grounds.

  • Airport shuttles, taxis and limos can be arranged through a third-party provider
  • Guest rooms feature views of the ocean or surrounding hotel property
  • Kona International Airport about 20 miles southwest

  • 24-hour valet parking ($30)
  • 24-hour self-parking ($25)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping

Dining

There is no shortage of variety among Hilton Waikoloa Village's on-site dining options. Guests can choose from Mexican, Chinese, Italian and other cuisines for meals, and many restaurants feature locally sourced ingredients. Snacks are available at the pool bars, tropical ice cream treats are offered at Shaka Cones, and Waikoloa Coffee Co. serves espresso drinks and pastries.

  • A generous breakfast buffet is offered each morning for $29.95 per person
  • Malolo Lounge serves signature cocktails and appetizers near the hotel lobby
  • Room service is available from 6 a.m. until midnight each day

Number of restaurants:

9

Cuisine types:

Buffet, Asian, Italian, American, Mexican
  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

Hilton Waikoloa Village offers two generously sized swimming pools with waterfalls and waterslides. A smaller adults-only pool is provided for a more relaxed atmosphere. Natural outdoor lagoons are also available for snorkeling and interacting with wildlife.

  • Each of the two larger pools offers a pool bar
  • Cabana rentals available to include cool towels and a personal concierge

Number of pools:

3

Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

Hilton Waikiki Village is home to Kohala Spa, a 25,000-square-foot spa facility that offers a large menu of signature Hawaiian spa services. Before and after receiving services, spa guests are welcome to enjoy use of the eucalyptus steam room, garden whirlpool and other luxurious spa amenities.

  • Nail, hair, makeup and waxing salon services available
  • Treatments are offered between 8 a.m. and 7 p.m. daily
  • Outdoor massages are provided in an oceanfront cabana

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

Children between the ages of 5 and 12 can enjoy activities designed specifically for them at Club Keiki. Day and night camp sessions are available to allow parents to get away while their kids enjoy fun programs that vary by day. The cost of the camp sessions varies depending on the program chosen, and meals and snacks are included.

  • Kids menu provided
  • Babysitting services offered
  • Playpens, cribs and high chairs available upon request

  • Kids club ($30 to $90)
  • Cribs
  • High chairs

Fitness

Hilton Waikoloa Village features an extensive selection of fitness facilities, including a fitness room, tennis court, jogging track and more. Kayaking, paddleboarding and snorkeling are also available on-site, so guests can get the most out of their Hawaiian vacation without having to leave the hotel property.

  • Tennis clinics are available, and court rental costs $20 per hour or $30 per day
  • Cardio and weight-training equipment is provided in the fitness room, and each machine features a built-in TV
  • Fitness classes are available for a fee of $10 per class

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles (with fee)
  • Tennis (with fee)
  • Guided runs
  • Paddle boats (with fee)
  • Motor boats (with fee)

Business

The business center at Hilton Waikoloa Village is able to accommodate nearly any need that arises during guests' stays, including faxing, photocopying and printing. Corporate groups are able to host up to 2,841 guests on-site for a business function in the Grand Ballroom, and many smaller rooms are available for meetings of all sizes.

  • Notary public services offered upon request
  • Audiovisual equipment and services provided on-site
  • Secretarial services and office rentals available

Number of meeting rooms:

24
  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

Golf

Guests of Hilton Waikoloa Village can enjoy access to 36 holes of golf across two courses at Waikoloa Beach Resort. The oceanfront Beach Course offers magnificent views of the Kohala Coast, while the Kings' Course is surrounded by lush tropical plants and views of extinct volcanoes.

  • Shuttle service is available from the hotel to the golf courses
  • Two restaurants are located at the golf resort
  • A 30,000-square-foot putting course is also provided for practice
  • Golf carts
  • Golf packages
  • Club rentals
  • Club house
  • Refreshment stand or restaurant
  • Caddy service
  • Pro shop

Wedding

Hilton Waikoloa Village offers a number of great venue options for couples interested in hosting large wedding gatherings on the Big Island. Most notably, the Palace Lawn provides enough space for an outdoor reception of up to 2,500 guests, and other smaller outdoor spaces offer views of the lagoon or ocean. Couples can take advantage of special wedding day spa services as well, including massages and salon services to prepare for the ceremony.

  • Multiple indoor ballrooms with flexible seating arrangements available
  • Several catering cuisine options offered from on-site restaurants

Maximum wedding guest capacity:

2,841
  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor's note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

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Hilton Waikoloa Village

69-425 Waikoloa Beach Drive | Waikoloa, HI 96738 [See Full Map]