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JW Marriott Phoenix Desert Ridge Resort & Spa

5350 East Marriott Drive | Phoenix, AZ 85054 [See Map]
#15 in Best Phoenix Hotels
Hotel Class 4.5-star Critic Rating Moderate Guest Rating
TripAdvior Traveler Rating

Based on 1552 reviews
Property Type Resort with 950 rooms, 6 floors
Style Traditional, Opulent
Best For Business travelers, Families

U.S. News Review

This mammoth resort in northern Phoenix is a major convention and family vacation hub. Some guests say that the JW Marriott Desert Ridge Resort & Spa can sometimes feel a little busy, especially when it's hosting a special event. But you should have no trouble finding a little peace and quiet. The sprawling property houses tennis courts, two 18-hole championship golf courses, multiple restaurants and several pools (not to mention a lazy river), so there's plenty of space to go around. Should you really require some alone time, you can always head to the Revive Spa or retreat to your guest room, where you'll find a soaking tub, a flat-screen TV and your own private balcony. To help calm any financial worries, keep in mind that since this JW Marriott property honors Marriott Rewards points.

How we rank hotels

Critic Reviews

Oyster.com

“It's part of Marriott's JW luxury brand, and mostly lives up to expectations, but prices seem a bit high considering decor is a tad generic and signs of age are starting to show. ... Some pointers: The higher the room the better the view (think mountain vistas and desert sunsets), and light sleepers should avoid the pool area to avoid late-night revelers and live music.”

Travel + Leisure

“Set on 316 acres of Sonoran desert outside of Phoenix, the 950-room JW Marriot Desert Ridge Resort boasts palm-tree-lined walkways and four acres of pools and waterways.”

Fodor's

“The sprawling and busy property includes 4 acres of water fun with a popular 'lazy river,' where you can flop on an inner tube and float the day away. ”
Award: Fodor's Choice

Other Awards:
  • AAA/CAA Four Diamond Lodgings 2015
  • Frommer's Highly Recommended

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1552 guests have reviewed the JW Marriott Phoenix Desert Ridge Resort & Spa, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.5 (based on 1552 reviews)

Guest Reviews: Read most recent guest reviews

Photos

Amenities

  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

The JW Marriott Phoenix Desert Ridge Resort & Spa is nestled on 316 acres in Phoenix's Sonoran Desert, north of downtown Phoenix. Horseback riding, hiking, biking trails and bowling can all be found within 5 miles of the resort.

  • About 20 miles north of Phoenix Sky Harbor Airport

  • 24-hour valet parking ($17)
  • 24-hour self-parking ($10)
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping

Guest Rooms

Guest rooms include private balconies or patios with views of the desert or mountain range. Accommodations feature beds with leather headboards, gold curtains with blackout liners and wall art inspired by the Southwestern culture of Arizona. Standard amenities include minifridges, coffee makers and flat-screen TVs.

  • A $29 resort fee assessed per night of stay — includes Internet, use of the driving range and club rental on the golf course, access to the tennis courts and two free hours of bicycle rental

Standard room size:

448 square feet
  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Dining

There are six dining facilities and a Starbucks at the JW Marriott. Cuisine ranges from Italian to Hawaiian. Stonegrill is the main eatery, which serves classic American and Southwestern fare. Just a Splash Bar & Grill dishes up light bites like salads, sandwiches, burgers and smoothies poolside, while the twenty6 lounge features bar snacks, charcuterie and handcrafted cocktails.

  • Steakhouse available at the golf club
  • Spa restaurant serves healthier cuisine

Number of restaurants:

6

Cuisine types:

Asian, Italian, American, Mexican, Spanish
  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

There are four pools and one whirlpool at the resort, including a designated kids pool, a lazy river and a waterslide. All pools are heated and towel service is provided.

Number of pools:

4

Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

The Revive Spa at the JW Marriott Desert Ridge Resort & Spa offers treatments ranging from a copper peptide facial to a turquoise cocoon body wrap. The spa includes 41 appointment rooms, female and male indoor relaxation rooms, an outdoor co-ed lounge and Zen lounge.

  • Bistro located within the spa
  • Spa lap pool is surrounded by palm trees and includes private cabanas
  • Must be 18 years or older to utilize spa facilities

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Family Escape program is offered daily from 8 a.m. to noon and includes a variety of games and activites for kids ages 4 to 12 and engages children with activites and night parties. The resort also has a family lounge that is open from noon to 6 p.m. where families can go watch movies and play games together.

  • On-site dining includes kids menus
  • Family Escape is $35 for the first child and $20 for additional children

  • Kids club ($35)
  • Cribs
  • High chairs

Fitness

There are two fitness facilities at the JW Marriott Phoenix Desert Ridge Resort & Spa. The resort fitness center is located near the pool's courtyard and is stocked with treadmills, ellipticals and weight-training equipment. The Revive Spa includes cardio and Pilates machines but is only accessible to guests who are 18 years or older.

  • Fitness classes available for an additional fee

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles (free)
  • Tennis (free)
  • Guided runs
  • Paddle boats
  • Motor boats

Business

The JW Marriott Desert Ridge has a large meeting and event space that can host up to 4,000 attendees. The 240,000-square-foot dedicate meeting facilities include 60 breakout meeting rooms, exhibition space and outdoor event areas.

  • Group offers and packages available
  • Full-service business center on-site
  • Event planners and caterers provided

Number of meeting rooms:

40
  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

Golf

The Wildfire Golf Club at the JW Marriott Phoenix Desert Ridge Resort & Spa is the home of the LPGA Founders Cup. There are two 18-hole golf courses designed by Arnold Palmer and Nick Faldo. The courses are surrounded by cacti and feature mountain backdrops.

  • Rentals and lessons available
  • Kids golf for free
  • Golf carts required

  • Golf carts
  • Golf packages
  • Club rentals
  • Club house
  • Refreshment stand or restaurant
  • Caddy service
  • Pro shop

Wedding

Couples can host their wedding on the Capri-inspired private island on-site, the Ballroom Lawn with views of the Sonoran Mountains, the Sunset Lawn and terrace, or in any one of the three Grand Ballrooms.

  • Wedding packages available
  • Preferred event vendors provided
  • Wedding concierge can assist with off-site ceremonies and on-site receptions

Maximum wedding guest capacity:

2,200
  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor's note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

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JW Marriott Phoenix Desert Ridge Resort & Spa

5350 East Marriott Drive | Phoenix, AZ 85054 [See Full Map]