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Mandarin Oriental, Miami

500 Brickell Key Drive | Miami, FL 33131 [See Map]
#1 in Best Miami Hotels
Hotel Class 5.0-star Critic Rating Excellent Guest Rating
Property Type Hotel with 326 rooms, 20 floors
Primary View(s) City center, Bay
Style Modern, Opulent
Best For Business travelers, Families, Couples
AMENITIES Room Service, Internet Access, Business Center See all amenities

U.S. News Review

If you plan on staying at this Mandarin Oriental hotel, don't plan on being surrounded by the raucous environment most visitors expect of Magic City. This sophisticated hotel on the shores of Brickell Key has an intimate feel that might make it hard to remember that you're in busy, buzzy Miami. (The Mandarin Oriental even boasts a private beach to ward off your wanderlust for South Beach sand.) Inside the hotel, you'll find 326 rooms (including 31 suites) with trendy Art Deco and Asian design elements and a bright beige and orange color scheme. Each accommodation also comes with a flat-screen TV, a spacious bathroom (fitted with both a tub and a walk-in shower) and a private balcony that offers spectacular views of the city and the bay. As much as they love the rooms, recent travelers save some kudos for the hotel facilities, especially the infinity pool, the in-house spa and the on-site Asian-European fusion restaurant, Azul. Guests also praise the customer service: Recent visitors gush about the unique touches, like the orchids left on pillows during turndown service. 

How we rank hotels

Critic Reviews

Fodor's

“The sumptuous, colorful rooms — renovated in 2011 — face either west toward the downtown skyline or east over Miami Beach and the blue Atlantic.”
Award: Fodor's Choice

Condé Nast Traveler

“The spa is outfitted with bamboo, rice paper, golden stones, and natural linens, and offers treatments like a ginger, mandarin, and frankincense body scrub that is 'to die for.' ”

Frommer's

“Luxury, serenity, discretion (a plus for the celebs that pass through) pretty much sum it up here, whether in the wood-and-stone lobby, superb two-story spa, pair of restaurants (one the nouvel Peruvian La Mar, the other the contemporary fusion Azul, both among Miami's top destination dining spots), or elegant, pale-yellow rooms — all not just with water/skyline views but also balconies.”
Award: Frommer's Exceptional

Oyster.com

“Chic, Asian-inspired decor, a three-level spa, and modern fitness center help soothe jangled nerves, while oversized rooms with water views offer ample opportunity to decompress.”

Travel + Leisure

“In fact, only in Miami would a Mandarin have a private man-made beach and a weekly Sunday party that rivals the social fray of South Beach.”
Award: Travel + Leisure 500 World's Best Hotels

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor.com. A total of 696 guests have reviewed the Mandarin Oriental, Miami, giving it a rating of 4.5, on a scale of 1-5.

Guest Ratings: 4.5 (based on 696 reviews)

Guest Reviews: Read most recent guest reviews

Photos

Amenities

  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

Located on the tip of Brickell Key on Biscayne Bay, the Mandarin Oriental offers waterfront views that include the downtown skyline, its own man-made "beach" and a small park for dog walking, recreation and outdoor exercise classes. While the hotel is within walking distance of the downtown business district, guests will need a car or taxi service to visit popular attractions like South Beach or the shops on Lincoln Road.

  • Limited number of shops and dining options within walking distance at Mary Brickell Village
  • Two boutiques on-site
  • Hotel valet parking only with in/out privileges
  • 24-hour valet parking ($36)
  • 24-hour self-parking
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping

Guest Rooms

Renovated in 2011, the guest rooms at the Mandarin Oriental combine art deco flair and Oriental serenity with wooden desks, high ceilings and spa-like baths. Marble bathrooms features a separate soaking tub and walk-in glass shower, and all rooms have balconies with views of Brickell Key. Amenities include goose down bedding and luxurious linens, an interactive entertainment system and high definition televisions.

  • In-room Wi-Fi is $12 per 24 hours
  • Bathroom amenities by Shanghai Tang
  • Twice daily housekeeping service with complimentary water at turndown

Standard room size:

377 square feet
  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Dining

The Mandarin Oriental features two award-winning fine dining outlets, a casual pool cafe and a trendy cocktail lounge. La Mar by Gaston Acurio offers a taste of Peruvian cuisine with both indoor and outdoor seating and three lively bars, while Azul specializes in French-Asian fusion cuisine, and features more than 700 wines and an open kitchen. Both the elegant Mo Bar & Lounge and the Oasis Pool Café offer light fare along with signature cocktails like the Lemongrass Gin & Tonic.

  • Waterfront views and small terrace at Azul
  • 24-hour room service
  • Nightly jazz and international Latin performances at Mo Bar

Number of restaurants:

4

Cuisine types:

Asian, American, French

Awards:

AAA/CAA, Forbes Star Rating
  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The Mandarin Oriental features an infinity pool that overlooks Biscayne Bay, as well as a private, man-made beach with chaise lounges and cabanas for sunbathing. Located within the Oasis Beach Club, the Pool Café offers tropical snacks, freshly prepared sushi, gourmet salads and sandwiches and refreshing cocktails.

  • Poolside service
  • No lifeguard
  • Pool café open 11 a.m. to 6 p.m. daily

Number of pools:

2

Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

Spread over three levels and known as one of the best in Miami, the Spa at the Mandarin Oriental offers therapies and treatments from the ancient traditions of Chinese, Ayurvedic, European, Balinese and Thai cultures. The spa includes 11 treatment rooms, private showers and separate male and female sauna and steam rooms.

  • Manicure and pedicure services
  • A designated beauty treatment suite with anti-ageing CACI Ultra machine, an Oxygen machine and makeup area
  • Six spa suites with floor-to-ceiling windows overlooking Biscayne Bay

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

Although there is no kids club, Mandarin Oriental, Miami offers an age-appropriate welcome kit (just call ahead to tell the hotel the ages of the children you're traveling with) and free essentials like cribs, Diaper Genies and child-size bath amenities. Children 11 and younger, accompanied by a dining adult, receive complimentary breakfast, lunch and dinner from the kids menu at La Mar or the Oasis Pool Café.

  • Variety of teen offerings on the spa menu
  • Small park on-site for outdoor play

  • Kids club
  • Cribs
  • High chairs

Fitness

The 24-hour fitness center at the Mandarin Oriental is equipped with Technogym machines and floor-to-ceiling windows that offer views of the infinity pool and Biscayne Bay. All of the cardiovascular machines, including a high-tech Cardio Wave that simulates skiing and rollerblading, feature personal TV screens. Fitness center guests may also use the sauna and steam rooms.

  • Outdoor classes in Ashtanga Vinyasa and Kundalini Yoga, mat-based Pilates, tai chi, meditation and belly dancing (additional fee)
  • Personal trainers available
  • Jogging trail around Brickell Key

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats

Business

Close to the Miami business district, the Mandarin Oriental is home to 16 meeting spaces overlooking Biscayne Bay that can accommodate up to 880 guests. The hotel's Conference Concierge provides technology support and can devise team-building exercises or arrange parties and sightseeing excursions for meeting guests. The hotel also offers a fully equipped 24-hour business center that includes three computers, a printer, copy and fax machines, scanners, and a dedicated video conferencing center.

  • Grand Ballroom offers a high quality surround sound system
  • Projection screens and video conferencing equipment in all meeting spaces
  • Outdoor event space available

Number of meeting rooms:

16
  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

Pets up to 30 pounds are welcome at the Mandarin Oriental, Miami, and receive amenities like a personalized collar tag. A $200 deposit is required a check-in, of which $100 is nonrefundable.

  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting

Golf

Wedding

The Mandarin Oriental offers a wide range of special bridal packages and both indoor and outdoor venues with waterfront views for the ceremony and reception. Because of the large full-service spa, the hotel is a popular destination for weddings as well as bridal showers.

  • Wedding with spa services package available
  • Catering provided by Azul and La Mar

Maximum wedding guest capacity:

650
  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

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Mandarin Oriental, Miami

500 Brickell Key Drive | Miami, FL 33131 [See Full Map]