Omni Jacksonville Hotel

245 Water Street | Jacksonville, FL 32202 [See Map]
#8 in Best Jacksonville Hotels
Hotel Class 4.0-star Critic Rating Moderate Guest Rating
TripAdvior Traveler Rating

Based on 828 reviews
Property Type Hotel with 354 rooms, 16 floors
Primary View(s) City center, River
Style Traditional
Best For Business travelers

U.S. News Review

Visitors say that the Omni Jacksonville Hotel's chief asset is its location. Walk out the lobby door and you're about a half-mile from The Prime F. Osborn III Convention Center and two miles from EverBank Field, where the National Football League's Jaguars play and the annual Gator Bowl is held. Also less than two miles away is the Jacksonville Landing Riverfront Marketplace, a scenic plaza with tons of shops, restaurants and a fistful of museums. Besides that, this Omni does a stellar job of offering basic luxury. Guest rooms here sport beige and gray decor for a soothing ambiance, as well as 42-inch TVs, high-speed Internet access (for a fee) and excellent views of central Jacksonville. Although some guests feel that the rooms would benefit from an upgrade, many say that the customer service here is hard to beat. When you're not out exploring the town, you can take advantage of the fourth floor heated pool and sundeck, or work up a sweat in the 24-hour fitness center. Although this hotel sits within easy reach of many city eateries, travelers suggest tasting the regional cuisine at Juliette's Bistro.

How we rank hotels

Critic Reviews

Lonely Planet

“Within sight of Jacksonville Landing, this stylish 354-room hotel has lavish, amenity-laden rooms, acres of marble, a heated rooftop pool and complimentary wi-fi.”
Award: Lonely Planet Recommended


“Hotel highlights include an attractive rooftop pool and sundeck, decent fitness center, and bright, spacious lobby.”


“A splashy marble-floor lobby leads to the reception area, an upscale lounge (J Bar), and Juliette's Bistro, with cozy banquettes and tables that bask in the airiness of a lofty atrium.”

Guest Rooms

Guest rooms at Omni Jacksonville Hotel feature granite countertops and gold linens and decorations. Both foam and feather pillows are provided, and large windows allow guests to take in views of the river or surrounding buildings. Standard rooms include one king-sized bed or two double beds, along with amenities like flat-screen TVs, minibars and coffee makers.

  • In-room Wi-Fi fees range from $9.95 to $14.95 depending on the chosen speed; Internet access is free for Omni Select Guest members
  • Complimentary newspaper delivered daily
  • A plush lounging chair is provided in addition to the chair at the work desk

Standard room size:

362 square feet
  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available
  • High Price
  • Average Price
  • Low Price
  • Today
  • +1 Week
  • +2 Weeks
  • +3 Weeks

Good Deal

Prices for this hotel   
Prices for similar hotels   
See details for room types »

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 828 guests have reviewed the Omni Jacksonville Hotel, giving it a rating of 4.0, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.0 (based on 828 reviews)

Guest Reviews: Read most recent guest reviews



  • Room Service
  • Business Center
  • Dining
  • Pets Allowed
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

Located just one block away from the banks of St. Johns River in downtown Jacksonville, Florida, Omni Jacksonville Hotel offers views of the water from many of its rooms. Its location in the heart of the city (and just a few blocks east of the Prime F. Osborn III Convention Center) makes this property a popular destination for business travelers, and many useful outside amenities and attractions are available within walking distance.

  • Popular nearby city attractions include Riverside Arts Market, the Museum of Science & History and the Cummer Museum of Art & Gardens
  • A skyway station and water taxi stop are each located a block from the property
  • Valet parking offers in and out privileges
  • Jacksonville International Airport about 15 miles north
  • 24-hour valet parking ($20)
  • 24-hour self-parking ($12)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping


Omni Jacksonville Hotel offers breakfast, lunch and dinner every day at Juliette's Bistro, with themed lunches served Wednesday through Friday. Lighter fare and drinks are available at J Bar, and quick pastries and coffee items are offered each morning at the coffee bar.

  • Room service is available 24 hours a day
  • Several other restaurants are located within walking distance of the hotel

Number of restaurants:


Cuisine types:

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast


Omni Jacksonville Hotel offers a rooftop pool that features panoramic views of the surrounding Jacksonville skyline. Lounge chairs and tables are provided around the pool for sunbathing or enjoying a light snack.

  • A poolside dining menu is available
  • The pool is heated for year-round use

Number of pools:


Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar



Although Omni Jacksonville Hotel seems to cater mostly to business travelers, extra measures are taken to ensure children feel at home during their stay. All kids receive a backpack upon check-in that is filled with activities focused around encouraging healthy habits.

  • Milk and cookies provided at turndown upon request
  • Pack 'n Play cribs available
  • Kids club
  • Cribs
  • High chairs


The on-site fitness center at Omni Jacksonville Hotel features a selection of cardiovascular machines and free weights. Guests that desire further fitness options can access a nearby YMCA for a fee. Fitness kits with materials such as yoga mats will be delivered to rooms upon request.

  • Medicine balls, towels and fresh water are provided in the fitness room
  • Fitness center is accessible 24 hours a day
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats


A total of 14,000 square feet of event space is available at Omni Jacksonville Hotel for on-site business meetings and conferences. The 6,952-square-foot Grand Ballroom can accommodate up to 750 guests in a theater-style setting, and several smaller rooms are available for board meetings and conferences.

  • On-site catering provided
  • The business center is accessible 24 hours a day
  • Notary and translation services available

Number of meeting rooms:

  • Business center
  • Meeting rooms
  • Meeting and event planners available


Omni Jacksonville Hotel welcomes dogs weighing 25 pounds or less. Pet kits can be added to any room reservation for a nominal fee, and include amenities like a dog bed, bowls and treats.

  • A maximum of two dogs permitted per room
  • A $50 nonrefundable cleaning fee applies
  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting



Omni Jacksonville Hotel is able to accommodate weddings for up to 600 guests in the Florida Ballroom. Smaller ceremonies and rehearsal dinners can be hosted in one of many other on-site venues, and outdoor events can be held on the pool deck.

  • Couples who book weddings at an Omni hotel may be eligible for complimentary honeymoon accommodations
  • Up to three entrees can be chosen for the wedding catering menu

Maximum wedding guest capacity:

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor's note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Similar Hotels Nearby

Omni Jacksonville Hotel

245 Water Street | Jacksonville, FL 32202 [See Full Map]