Palace Hotel, A Luxury Collection Hotel

2 New Montgomery Street | San Francisco, CA 94105 [See Map]
#21 in Best San Francisco Hotels
Hotel Class 4.0-star Critic Rating Moderate Guest Rating
TripAdvior Traveler Rating

Based on 1887 reviews
Property Type Hotel with 553 rooms, 8 floors
Primary View(s) City center
Style Historic, Opulent
Best For Business travelers, Families, Couples, Solo travelers

U.S. News Review

The Palace Hotel first welcomed guests in 1875 as the world's largest and most luxurious hotel. But the earthquake of 1906 destroyed the property; the building that stands now was constructed in 1909. Still San Francisco's Grande Dame, the Palace wins guests over with its historic charm: The lobby draws attention with marble floors and high ceilings, and the guest rooms house period furnishings (alongside amenities such as high-speed Internet access). But to truly experience the Palace in all its timeless glory, sit down to afternoon tea underneath the glass ceiling and crystal chandeliers of the Garden Court. (For dinner, head to the Pied Piper Bar & Grill, which serves traditional American fare.) Although visitors appreciate the Palace's past, some say that the decor in the rooms is starting to feel tired and that the hotel would benefit from a facelift. The on-site fitness center and pool, on the other hand, receive a thumbs-up from guests. A member of the Luxury Collection hotel family, the Palace gladly welcomes guests looking to pay with or earn rewards through the Starwood Preferred Guest program.

How we rank hotels

Critic Reviews


“For a historic hotel, the rooms are a good size (even the least expensive standard rooms have enough space for a comfy chair to relax in and a desk set).”
Award: Frommer's Recommended

Lonely Planet

“The 1906 landmark Palace stands as a monument to turn-of-the-century grandeur, aglow with 100-year-old Austrian crystal chandeliers. Cushy (if staid) accommodations cater to expense-account travelers but prices drop on weekends.”
Award: Lonely Planet Recommended

Other Awards:
  • AAA/CAA Four Diamond Lodgings 2015
  • Concierge.com Editor's Pick

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1887 guests have reviewed the Palace Hotel, A Luxury Collection Hotel, giving it a rating of 4.0, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.0 (based on 1887 reviews)

Guest Reviews: Read most recent guest reviews



  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Pets Allowed
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

The Palace Hotel is located in downtown San Francisco, on the border of the Financial District and SoMa. The hotel is three blocks east of Union Square and its high-end shopping options.

  • One block south of the Montgomery Street BART station and Market Street cable car stops
  • About 15 miles north of San Francisco International Aiport

  • 24-hour valet parking ($59 to $64)
  • 24-hour self-parking
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping

Guest Rooms

Guest rooms at the Palace Hotel reflect the hotel's turn-of-the-century grandeur. All accommodations feature 11-foot tall ceilings and colonial period furnishings alongside modern fixtures, flat-screen TVs and minifridges, plus marble bathrooms with the Signature Luxury Collection bath line of amenities.

  • $15.99 daily charge for in-room Wi-Fi Internet access
  • Views of Market Street available from some guest rooms

Standard room size:

300 square feet
  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available


The Palace Hotel features two on-site restaurants, including the lavish Garden Court, which debuted in 1909 and serves as San Francisco's only indoor landmark. The Garden Court features 100-year-old Austrian crystal chandeliers and offers breakfast and lunch daily. At night the Garden Court turns into GC Lounge and features hors d'oeuvres, cocktails and live music. For dinner, guests can dine on American fare at the wood-paneled Pied Piper Bar & Grill.

Number of restaurants:


Cuisine types:

Buffet, American
  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast


The Palace Hotel features a heated indoor lap pool with a skylit ceiling and views of the San Francisco cityscape.

  • Whirlpool available
  • Pool hours are 5 a.m. to 10 p.m. Monday through Friday; 6 a.m. to 10 p.m. Saturday and Sunday

Number of pools:


Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar




The 24-hour fitness center at the Palace Hotel features a handful of cardio machines and weight-training equipment as well as free weights, a ballet bar and a floor exercise area.

  • Gym overlooks the indoor pool

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles (with fee)
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats


The Palace Hotel has nearly 53,000 square feet of meeting space. The space features three ballrooms and four boardrooms with many breakout meeting spaces. The hotel offers a business center and its meeting rooms are equipped with unlimited bandwidth for Internet access.

  • Audiovisual facilities for generating interactive presentations
  • Hotel specializes in green meetings for environmentally conscious companies

Number of meeting rooms:

  • Business center
  • Meeting rooms
  • Meeting and event planners available


Dogs that weigh less than 40 pounds are welcomed to the Palace Hotel with a dog bed, bowl and mat. There is a $100 cleaning fee per stay and only one dog is permitted per guest room. Guests must sign a pet waiver and cannot bring dogs into meeting rooms or the restaurants. Dogs must be kenneled while housekeeping is in the guest room. Pet-sitting and walking can be arranged through the concierge.

  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting



The Palace Hotel has hosted high-end weddings for more than a century. The hotel has at least five indoor venues that brides and grooms can choose from, including the French Parlor that overlooks the Garden Court and the 8,964-square-foot Grand Ballroom, which has a maximum guest capacity of 1,000 for a reception.

  • Hotel has wedding planners available

Maximum wedding guest capacity:

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor's note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Similar Hotels Nearby

Palace Hotel, A Luxury Collection Hotel

2 New Montgomery Street | San Francisco, CA 94105 [See Full Map]