Palmer House, A Hilton Hotel

17 East Monroe Street | Chicago, IL 60603 [See Map]
#46 in Best Chicago Hotels
Hotel Class 4.0-star Critic Rating Moderate Guest Rating

U.S. News Review

If this hotel's title of "North America's longest continually operating hotel" means anything, it's that the Palmer House knows how to keep its guests coming back time and again. Welcoming Chicago visitors since 1871, this iconic downtown mainstay is a favorite among travelers who want to experience a bit of bygone glamour. The Gilded Age lobby — and lobby bar — is opulent, and guests say it exudes Old World charm. The guest rooms, on the other hand, are not as grand. Guests report the lodgings are a little small compared to other Chicago hotels, but they do come equipped with creature comforts like flat-screen TVs, high-speed Internet access and, of course, the Hilton brand's signature Serenity beds. The Palmer House also boasts a fitness center and an indoor pool (an especially popular feature among those who stayed here with kids), plus a well-equipped business center. When it's time for a meal, you can find a hearty menu of American cuisine at the Lockwood Restaurant. If you're a Hilton HHonors member, you can collect or cash in points by staying here.

How we rank hotels

Awards Received

  • AAA/CAA Four Diamond Lodgings 2015
  • Frommer's Recommended
  • Lonely Planet Recommended

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor.com. A total of 5244 guests have reviewed the Palmer House, A Hilton Hotel, giving it a rating of 4.0, on a scale of 1-5.

Guest Ratings: 4.0 (based on 5244 reviews)

Guest Reviews: Read most recent guest reviews


  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Pets Allowed
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

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Palmer House, A Hilton Hotel

17 East Monroe Street | Chicago, IL 60603 [See Full Map]