Pier House Resort and Caribbean Spa

1 Duval Street | Key West, FL 33040 [See Map]
#6 in Best Key West Hotels
Hotel Class 4.0-star Critic Rating Moderate Guest Rating
TripAdvior Traveler Rating

Based on 1311 reviews
Property Type Resort with 142 rooms, 3 floors
Primary View(s) Ocean
Style Traditional
Best For Families, Couples

U.S. News Review

The Pier House Resort has all the necessary ingredients of a great Key West hotel: a prime location (just northwest of Mallory Square), an attentive staff and abundant amenities. This quaint property comprises a heated outdoor pool and its own private stretch of white-sand beach, which make it popular with sun-seekers. Guests will also have access to the full-service 10,000-square-fott Pier Houts Spa, boasting a long list of soothing massages and body treatments. As for the accommodations, there are standard 300-square-foot rooms with warm green and yellow hues, and coveted amenities like satellite TVs, free Wi-Fi and minifridges. Along with the cushy rooms, guests also enjoy access to the tasty HarbourView Cafe — serving up hearty portions of fresh surf 'n' turf — and three other on-site eateries.

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Critic Reviews


“The location — on a quiet stretch of beach at the foot of Duval — is ideal as a buffer from and gateway to the action. Its sprawling complex of weathered gray buildings includes an original Conch house.”


“Besides location, it offers good service and 6 acres' worth of bells and whistles including a sweet little beach and the island's largest, most comprehensive spa.”
Award: Frommer's Recommended

Other Awards:
  • Condé Nast Readers' Choice List 2014

Guest Rooms

Standard guest rooms measure 300 square feet and are outfitted in bright hues of yellow, green and red. All rooms feature minifridges, complimentary Wi-Fi, coffee makers and satellite TV. Many rooms have balconies and ocean views.

  • Two-floor suites and adjoining rooms are available

Standard room size:

300 square feet
  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available
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Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1311 guests have reviewed the Pier House Resort and Caribbean Spa, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.5 (based on 1311 reviews)

Guest Reviews: Read most recent guest reviews



  • Room Service
  • Internet Access
  • Dining
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

Overlooking the ocean on the edge of Key West's Old Town, Pier House Resort and Spa sits on the popular Duval Street and has its own private beach. Blocks away are many of Key West's famous bars and restaurants, and given the small size of the island, almost every attraction that the island has to offer is within easy reach.

  • Nearby attractions include Mallory Square, the Key West Aquarium and Audubon House & Tropical Gardens (all within walking distance)
  • Resort sits between two other resorts, both with restaurants
  • Key West International Airport about 4 miles east
  • 24-hour valet parking
  • 24-hour self-parking ($20)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping


The resort houses four restaurants. Pier House Resort and Spa's One Duval fine dining restaurant serves three- to five-course meals. HarbourView Cafe plates regional cuisine alongside ocean views. Beach Bar and Grille dishes out island-style cuisine and creative drinks.

  • The Chart Room Bar serves drinks and snacks
  • Room service also available

Number of restaurants:


Cuisine types:

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast


The resort features a pool and lounge deck with the Beach Bar & Grille nearby, which provides live entertainment. Towel service is provided, and food and beverage service is available on the resort's beach.

  • Limited lounge chairs available

Number of pools:


Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The 10,000-square-foot Pier House Spa features 10 treatment rooms where spa guests can receive massages, body treatments, facials, salon services and more.

  • Packages for parties and special occasions
  • In-spa whirlpool

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The resort does not offer a kids club but kids are likely to enjoy the outdoor pool, beach and the kid-friendly menu items available at the three on-site restaurants. Families can arrange sailing, parasailing, fishing and jet skiing trips, as well as rent bikes and snorkeling gear.

  • Kids club
  • Cribs
  • High chairs


The resort has a fitness center with cardio and strength training machines, as well as free weights.

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles (with fee)
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats (with fee)


Pier House Resort & Spa offers a business center and 2,600 square feet of meeting space. The Grand Cayman Ballroom can fit 120 guests banquet-style, and outdoor venues are also available for guests to reserve.

  • Audiovisual services available

Number of meeting rooms:

  • Business center
  • Meeting rooms
  • Meeting and event planners available


The resort allows pets for a nonrefundable fee of $95. Pet amenities include bowls, treats and pet beds.

  • Weight and breed restriction may apply
  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting



The hotel hosts weddings and has on-site planners available to help couples plan menus, ceremonies and receptions. The Grand Cayman ballroom can fit 120 wedding guests, and outdoor spaces are also available. The HarbourView Cafe can also be rented for wedding-related events.

  • Audiovisual capabilities
  • Concierge can assist with local vendors

Maximum wedding guest capacity:

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor's note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

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Pier House Resort and Caribbean Spa

1 Duval Street | Key West, FL 33040 [See Full Map]