The Ritz-Carlton, San Juan

6961 Avenue of the Governors, Isla Verde | San Juan, Puerto Rico 00979 [See Map]
#10 in Best Puerto Rico Hotels
Hotel Class 5.0-star Critic Rating Good Guest Rating
TripAdvior Traveler Rating

Based on 2034 reviews

U.S. News Review

Encompassing 8 acres of Isla Verde along San Juan's northern coast, The Ritz-Carlton boasts 416 newly renovated rooms accented with 400-thread-count Frette linens, goose-down bedding and marble baths. But believe it or not, the upscale interiors are not what recent guests are raving about. Visitors say that The Ritz-Carlton's impeccable service is what made their stay memorable. But those looking for ultra-luxurious amenities will be happy to find an outdoor pool and Jacuzzi, two professional tennis courts, a full-service spa and an on-site casino at their disposal (along with easy access to El Morro and Puerto Rico's sugary sands). When dinnertime rolls around, placate your appetite with the tantalizing culinary specialties offered at the four on-site restaurants. Another bonus of staying here: Thanks to Ritz's Marriott ties, those participating in the company's rewards program have the opportunity to earn free nights for choosing to bed down here.

How we rank hotels

Awards Received

  • AAA/CAA Four Diamond Lodgings 2015
  • Concierge.com Editor's Pick
  • Fodor's Choice
  • Frommer's Exceptional

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Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 2034 guests have reviewed the The Ritz-Carlton, San Juan, giving it a rating of 4.0, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.0 (based on 2034 reviews)

Guest Reviews: Read most recent guest reviews


  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

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The Ritz-Carlton, San Juan

6961 Avenue of the Governors, Isla Verde | San Juan, Puerto Rico 00979 [See Full Map]