Waldorf Astoria Chicago

11 East Walton Street | Chicago, IL 60611 [See Map]
#3 in Best Chicago Hotels
Hotel Class 5.0-star Critic Rating Excellent Guest Rating
TripAdvior Traveler Rating

Based on 1391 reviews
Property Type Hotel with 189 rooms, 18 floors
Primary View(s) City center
Style Traditional, Opulent
Best For Business travelers, Families, Couples, Solo travelers

U.S. News Review

This fashionable hotel on East Walton gathers acclaim from recent guests for its elegant design and prime location in Chicago's Gold Coast neighborhood. According to many travelers, you can't go wrong with a stay here — in large part because of the hotel's exceptional customer service. The Waldorf Astoria Chicago also wins favor from vacationing couples; some unexpected but appreciated amenities include the in-room fireplaces and 400-thread-count Italian bed linens. Accommodations here look similar to how they were when this was the Elysian Hotel, but visitors don't mind that one bit: Rooms are dressed in stylish, silvery grays and contemporary furnishings. Recent guests also say the hotel deserves kudos for its European bistro-style restaurant, Balsan. But if you're hankering for something more substantial than bistro eats, recent guests recommend exploring the Gold Coast's acclaimed restaurants and bars that are all within reach. And when you need a break from the Chi-town hustle and bustle, relax with a massage, a quick workout or a dip in the indoor pool at the hotel's Spa & Health Club. Because of its ties to the Waldorf Astoria brand, this hotel allows members of the Hilton HHonors rewards program to accrue or redeem points.

How we rank hotels

Critic Reviews

Travel + Leisure

“The lobby, with dark swirls running through the white marble floor, is gleaming and elegant, as are the ... guest rooms.”
Award: Travel + Leisure 500 World's Best Hotels 2015


“Of the ... units, only 38 are standards and the rest are suites, drawing in, surprisingly enough, a good number of families.”
Award: Frommer's Exceptional


“Two large, Greek-inspired sculptures greet guests as they walk through the entrance of this exquisitely designed hotel, where rooms start at 632 square feet and double in size if you're willing to spend even more.”
Award: Fodor's Choice

Chicago Tribune

“The marble-covered bathrooms are just as lovely, with deep soaking tubs, separate shower stalls and televisions set into the mirrors.”


“The Waldorf-Astoria offers top-of-the-line luxury in Chicago. With an intimate, boutique feel — but all the amenities of a large hotel — the ... Waldorf caters to leisure and business travelers.”

Other Awards:
  • AAA/CAA Five Diamond Lodgings 2015
  • Condé Nast Readers' Choice List 2014
  • Forbes Travel Guide Four Star Awards 2014
  • Lonely Planet Recommended

Guest Rooms

Guest rooms at Waldorf Astoria Chicago offer sophisticated styling, with gray and white color schemes and fireplaces in many rooms. Bathrooms in standard rooms offering deep-soaking tubs and separate showers.

  • Refrigerator, freezer and microwave provided
  • Iron and trouser press available in rooms
  • In-mirror TV provided in each bathroom

Standard room size:

614 square feet
  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available
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Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1391 guests have reviewed the Waldorf Astoria Chicago, giving it a rating of 5.0, on a scale of 1-5.

TripAdvisor Traveler Rating: 5.0 (based on 1391 reviews)

Guest Reviews: Read most recent guest reviews



  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

Located one block west of Chicago's Magnificent Mile and across the street from the 900 North Michigan Shops, Waldorf Astoria Chicago is a great destination for shoppers that don't want to bother with catching a taxi or train. For those needing to travel to destinations farther from the hotel, several bus stops and an L train station are located within walking distance.

  • Private car offers rides to destinations within a 2-mile radius of the property
  • Hotel is within 2 miles of Chicago Theatre, Cloud Gate and The Art Institute of Chicago
  • Walking distance to Oak Street Beach

  • 24-hour valet parking ($65)
  • 24-hour self-parking
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping


Balsan, the on-site restaurant at Waldorf Astoria Chicago serves seasonal dishes made with ingredients from local farms. The property also features Bernard's Bar, which is tucked away on the second floor and serves a variety of drinks Tuesday through Saturday.

  • Private dining available for up to 30 guests
  • Balsan serves breakfast, lunch and dinner, as well as brunch on weekends

Number of restaurants:


Cuisine types:

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast


Waldorf Astoria Chicago houses a heated indoor pool that is quite small, though its long and slender shape is ideal for swimming laps. Pool hours are 6 a.m. to 10 p.m. most days, with children allowed during specified hours.

  • Parental supervision is required in the pool area for children younger than 16 years old
  • Towels and some lounge chairs provided
  • Whirlpool available

Number of pools:


Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


Waldorf Astoria Spa and Health Club features massages, facials and body treatments with specialists on-site to offer assessments and recommend treatments. Although access to the spa is limited to guests 16 years of age and older, special kids spa services can be enjoyed in guest rooms.

  • Nails, waxing and makeup services available

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


Waldorf Astoria Chicago provides all the basic amenities to satisfy families traveling with children, such as cribs and high chairs. But what makes the hotel even more kid-friendly are its spacious accommodations — the smallest rooms start at 614 square feet — and the availability of connecting rooms.

  • Bathtubs provided in every room
  • Children's menu available
  • Babysitting services offered

  • Kids club
  • Cribs
  • High chairs


Waldorf Astoria Chicago guests can take advantage of complimentary access to an on-site fitness center. Personal trainers are available for outdoor programs such as tai chi and Resist-A-Ball sessions.

  • Cardio machines, resistance equipment and free weights available
  • Nearby Oak Street Beach and Lakefront Trail offer a variety of outdoor recreation opportunities
  • Scheduled fitness classes are complimentary for hotel guests, but private classes may require an additional fee
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats


Waldorf Astoria Chicago features five meeting rooms, which range from an intimate board room to an expansive ballroom. Depending on the room and seating layout, meeting spaces can host a maximum of 21 to 230 guests.

  • On-site business center provided
  • Two private dining rooms available in addition to meeting rooms
  • Catering staff assists in multiple areas of event planning

Number of meeting rooms:

  • Business center
  • Meeting rooms
  • Meeting and event planners available


Waldorf Astoria Chicago welcomes pets that weigh 30 pounds or less.

  • Nonrefundable $45 deposit applies
  • Special pet packages available that include dog beds, toys, water bowls and more
  • Pet-sitters and dog walkers can be recommended by the concierge, but cannot be charged to the room

  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting



Depending on the size of the event, weddings at the Waldorf Astoria Chicago can be held in one of the five on-site event spaces. The Sinclair Ballroom is the largest available space, outfitted with long white drapes and crystal chandeliers, plus an intimate terrace is attached. The ballroom offers space for 220 people, but with banquet or reception seating added guest capacity is limited to 180 guests.

  • Bridal makeup can be provided on-site through the spa
  • Customizable catering menu available

Maximum wedding guest capacity:

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

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Waldorf Astoria Chicago

11 East Walton Street | Chicago, IL 60611 [See Full Map]