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The Fairmont Orchid

One North Kaniku Drive | Kohala Coast, HI 96743 [See Map]
#4 in Best Hawaii - The Big Island Hotels
Hotel Class 4.5-star Critic Rating Good Guest Rating
TripAdvior Traveler Rating

Based on 2187 reviews
Property Type Resort with 540 rooms, 6 floors
Primary View(s) Ocean
Style Traditional
Best For Families, Couples

U.S. News Review

The Fairmont Orchid is all about immersing guests in a serene atmosphere. It's located on 32 acres of carefully crafted grounds and pristine beaches along the Kohala Coast that, according to recent guests, help set a romantic atmosphere. Naturally, this hotel is a popular spot for honeymooners, but families will also find reasons to love this Fairmont property, like the Keiki Aloha program for kids ages 5 to 12 and the daily arts and crafts sessions. No matter why you're visiting or who you're visiting with, recent guests say that you'll find many of the makings of a five-star hotel here. The Fairmont Orchid's 540 guest rooms and suites all feature private lanais (balconies), as well as marble bathrooms, flat-screen TVs and Wi-Fi access. (If you're seeking a more secluded getaway, travelers recommend upgrading to the recently renovated Gold floor, which includes private check-in, a private guest lounge — where afternoon tea and canapés are served — and a library of books and DVDs.) But don't plan on spending the whole trip inside: The Fairmont boasts opportunities to golf, play tennis and simply kick back by the pool. You'll also find the relaxing Spa Without Walls and several restaurants, bars and lounges to choose from.

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Critic Reviews

Oyster.com

“This 32-acre luxury resort in Waimea delivers all the high-end Big Island essentials: A beautiful spa, comprised mostly of outdoor huts; a white-sand beach on a calm lagoon; beautifully landscaped grounds, and a huge pool with ocean views.”

Fodor's

“This first-rate resort overflows with tropical gardens, cascading waterfalls, sandy beach cove, beautiful wings with 'open sesame' doors, a meandering pool, and renovated rooms with all the amenities.”
Award: Fodor's Choice

Other Awards:
  • AAA/CAA Four Diamond Lodgings 2015
  • Concierge.com Editor's Pick
  • Condé Nast Readers' Choice List 2014
  • Frommer's Exceptional
  • Lonely Planet Recommended

Guest Rooms

The standard rooms at The Fairmont Orchid have a traditional decor, but each room has a private balcony or lanai. Marble bathrooms contain a separate shower and tub.

  • 42-inch flat-screen TV, minifridge and Keurig one-cup coffee maker in each room
  • Wi-Fi is $15 per stay, but is free for members of Fairmont President’s Club members
  • Rollaway beds $75 per night

Standard room size:

522 square feet
  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available
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Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 2187 guests have reviewed the The Fairmont Orchid, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.5 (based on 2187 reviews)

Guest Reviews: Read most recent guest reviews

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Amenities

  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Pets Allowed
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

The Fairmont Orchid is located on the Big Island's northwestern Kohala coast, which is home to many natural attractions, including active volcanoes, beaches and rainforests. However, prepare to block off the better part of the day if you plan to go exploring, since many other attractions are far from the resort.

  • Free resort shuttle will take guests anywhere within the Mauna Lani Resort area and is available 24 hours a day
  • The beach features a protected cove area, perfect for swimming and wading

  • 24-hour valet parking ($22)
  • 24-hour self-parking ($17)
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping

Dining

The Fairmont Orchid houses four restaurants and two smaller eateries that serve a variety of cuisine. Brown's Beach House is a AAA Four Diamond Award-winning restaurant that uses locally sourced and sustainable seafood to make its Hawaiian-themed dishes. Hale Kai is a casual poolside restaurant that serves food from 11 a.m. to 9 p.m. daily. Norio's Japanese Restaurant and Sushi Bar serves dinner from 6 to 9 p.m. on Thursdays through Mondays. On Saturday nights, the hotel hosts a "Gathering of the Kings" luau celebration, which includes a feast and a traditional Polynesian performance.

  • The Kahakai Bar Oceanfront serves food and cocktails until dusk

Number of restaurants:

4

Cuisine types:

Buffet, Asian, American

Awards:

AAA/CAA
  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The hotel features a free-form, 10,000-square-foot swimming pool, which is open 24 hours.

  • Food and drink available at Hale Kai, the Poolside restaurant
  • Pool features two lava rock spa tubs
  • Complimentary water aerobics classes at the pool each morning

Number of pools:

2

Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

Spa Without Walls, The Fairmont Orchid's on-site spa, features 14 private outdoor huts and three indoor treatment rooms, as well as a salon.

  • Spa services includes Kona coffee body scrubs, body wraps and couples massages in oceanfront hales (huts)
  • Salon services include a variety manicures, pedicures and haircare

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Fairmont Orchid's Keiki Aloha Children’s Program includes a variety of nature-centered activities, such as fish and shark tours and a Koi feeding cave exploration hike. Children ages 5 to 12 are welcome to participate in the program.

  • $85 full-day guest rate includes lunch, snacks and drinks, and $65 half-day rate available
  • Other activities include storytime and music time, where kids can learn how to play a Hawaiian instrument, learn to hula or learn a Hawaiian song

  • Kids club ($65 to $85)
  • Cribs
  • High chairs

Fitness

The 24-hour fitness center at The Fairmont Orchid is free for guests. Cardio and strength-training equipment is available. Yoga, Pilates, Flo-Yo and other fitness classes are also free for guests.

  • Private sessions and personal training are available by appointment for an additional fee
  • Guests have access to 10 lighted tennis courts, with a pro shop and instructors available, for an additional fee
  • Free bicycles, basketball, fishing, hiking and biking trails all available on-site

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles (free)
  • Tennis (free)
  • Guided runs
  • Paddle boats (with fee)
  • Motor boats (with fee)

Business

The on-site business center at The Fairmont Orchid offers a number of services, all at additional fees.

  • Guests can purchase office supplies, print, copy and fax from the business center
  • The resort offers 30,000 square feet of indoor meeting space, 76,000 square feet of outdoor meeting space
  • Audiovisual services available

Number of meeting rooms:

6
  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

The Fairmont Orchid allows well-behaved dogs. The State of Hawaii enforces a pet quarantine on animals traveling from outside the state of Hawaii. An additional charge of $25 per night applies to pets.

  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting

Golf

The Fairmont Orchid is located next to the Francis H. I'i Brown Golf Course, a golf complex with two 18-hole courses.

  • Golf carts
  • Golf packages
  • Club rentals
  • Club house
  • Refreshment stand or restaurant
  • Caddy service
  • Pro shop

Wedding

The Fairmont Orchid offers an ideal setting for a Hawaiian wedding with the resort's waterfalls and oceanfront views. The resort features a variety of indoor and outdoor wedding venues for couple to choose from.

  • A variety of pre-set wedding packages are available
  • Team of professional wedding/event planners are available to assist couples with the planning process
  • Wedding cakes are created in the hotel's bake shop.

Maximum wedding guest capacity:

910
  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor's note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

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The Fairmont Orchid

One North Kaniku Drive | Kohala Coast, HI 96743 [See Full Map]