The James Chicago

55 East Ontario Street | Chicago, IL 60610 [See Map]
#10 in Best Chicago Hotels
Hotel Class 4.5-star Critic Rating Good Guest Rating

U.S. News Review

The James is a bit of a hipster: The lobby has an ever-rotating art collection from eclectic local and international artists and the enclosed courtyard has been turned into a video projection exhibition space. But the primary vision of this hotel is the seamless marriage of form and function: Accommodations are trendy — with minimalist furnishings and slate-tile and marble bathrooms — while remaining comfortable with amenities like flat-screen Smart TVs, complimentary Wi-Fi and Nutrients bath products. Although some travelers note that room rates here are steep, they say that the experience is worth the price. Guests praise the excellent customer service, as well as the laundry list of massages and skin treatments offered by the on-site Spa By ASHA. Recent guests also have positive things to say about the delicious entrees served at David Burke's Primehouse restaurant, along with the hotel's prime location on the Magnificent Mile. What's more, this hotel participates in the Stash Hotel Rewards program, meaning members can receive additional perks.

How we rank hotels

Awards Received

  • Concierge.com Editor's Pick
  • Condé Nast Readers' Choice List 2014
  • Fodor's Choice
  • Frommer's Highly Recommended
  • Lonely Planet Recommended

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor.com. A total of 2054 guests have reviewed the The James Chicago, giving it a rating of 4.5, on a scale of 1-5.

Guest Ratings: 4.5 (based on 2054 reviews)

Guest Reviews: Read most recent guest reviews


  • Room Service
  • Shuttle Service
  • Internet Access
  • Business Center
  • Dining
  • Pets Allowed
  • Parking
  • Meeting Rooms
  • Fitness Center

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The James Chicago

55 East Ontario Street | Chicago, IL 60610 [See Full Map]