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The Ritz-Carlton, Kapalua

One Ritz-Carlton Drive | Kapalua, HI 96761 [See Map]
#2 in Best Maui Hotels
Hotel Class 5.0-star Critic Rating Excellent Guest Rating
TripAdvior Traveler Rating

Based on 2043 reviews
Property Type Resort with 463 rooms, 9 floors
Primary View(s) Ocean
Style Modern
Best For Business travelers, Families, Couples

U.S. News Review

Located less than a mile inland from D.T. Fleming Beach on Maui's northwest coast, The Ritz-Carlton Kapaluawith its epic views of Molokai Islandis popular with travelers trying to escape bustling Lahaina. The rooms are spacious with an airy-yet-refined atmosphere brought on by yellow and green decor and wrought-iron lanais (Hawaiian patios). Accommodations at this Ritz-Carlton also feature plasma-screen TVs, marble bathrooms, iPod docking stations and high-speed Internet access. Plus, the Hawaiian-inspired touches like palm tree curtains and throw pillows with pineapple designs are popular with recent travelers. Past visitors are also bowled over by the quality of this resort's customer service: Guests say that the staff here worked hard to ensure a comfortable stay. While you're here, travelers recommend taking advantage of the poolside cabanas or, if you're looking to unwind even further, splurge on a treatment at the spa. Others enjoyed the hiking excursions and other outdoor ventures with the Jean-Michel Cousteau's Ambassadors of the Environment program. And at the end of the day, refuel with a full plate of fresh Hawaiian cuisine at The Banyan Tree.

How we rank hotels

Critic Reviews

Frommer's

“Perched majestically on a knoll above D.T. Fleming Beach, this resort is a complete universe, where you can while away whole weeks without leaving the grounds. ”
Award: Frommer's Exceptional

Fodor's

“One of Maui's most notable resorts, this elegant hillside property features luxurious service, upscale accommodations, a spa, restaurants, and pool, along with an education center and an enhanced Hawaiian sense of place.”
Award: Fodor's Choice

Other Awards:
  • AAA/CAA Five Diamond Lodgings 2015
  • Concierge.com Editor's Pick
  • Condé Nast Readers' Choice List 2014
  • Forbes Travel Guide Four Star Awards 2014
  • Lonely Planet Recommended
  • Travel + Leisure 500 World's Best Hotels 2015

Guest Rooms

Rooms are decorated with Hawaiian-inspired decor, flat-screen TVs, DVD players, iPod alarm/docking stations and small balconies with a table and chairs.

  • Free Wi-Fi connection in all rooms and suites as part of the $35 daily resort fee
  • Bathrooms have marble floors and counters, and a separate shower and bathtub

Standard room size:

440 square feet
  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available
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Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 2043 guests have reviewed the The Ritz-Carlton, Kapalua, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.5 (based on 2043 reviews)

Guest Reviews: Read most recent guest reviews

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Amenities

  • Room Service
  • Shuttle Service
  • Internet Access
  • Dining
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

The Ritz-Carlton is located in northwestern Maui, and is a bit more secluded than other hotels on the island, leaving little within walking distance. Shopping and restaurants off the property can be found in Kaanapali, which is about 7 miles south of the resort.

  • There is a shuttle available for transportation to nearby beaches, restaurants, shopping and golf courses within the resort area
  • The resort is set back from the beach, but the D.T. Fleming Beach Park is just a short walk

  • 24-hour valet parking ($30)
  • 24-hour self-parking ($22)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping

Dining

The hotel's six restaurants and bars offer a variety of options, from fine dining at The Banyan Tree to the more casual Beach House. Most dining options have views of the beach

  • The Banyan Tree Restaurant serves Hawaiian-influenced dishes using locally grown and organic ingredients
  • Terrace Restaurant offers a breakfast buffet
  • Kai Sushu serves more than 20 varieties of popular sushi and sashimi
  • 24-hour room service is available

Number of restaurants:

6

Cuisine types:

Buffet, Asian, American
  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The resort has a three-level, 10,000-square-foot pool, in addition to a kids pool and whirlpools. The poolside deck leaves guests with a view of the Kapalua coast. A variety of cabanas are available for rent.

  • The Pool Bar and Cafe offers drinks and lighter fare, which can be served to the guest's lounge chair
  • Twice daily, the pool servers present a complimentary fresh Maui pineapple to guests
  • Ample cushioned lounge chairs available
  • Towel service

Number of pools:

2

Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

The 17,500-square-foot spa at The Ritz-Carlton, Kapalua offers separate men's and women's facilities, a co-ed relaxation area, eucalyptus infused steam rooms, cedar saunas, and indoor and outdoor whirlpool. Access to the spa's facilities is free with a treatment or service or $50 without treatment.

  • Separate men's and women's sections each have saunas, eucalyptus steam rooms, lounge areas, a couples cabana and whirlpools
  • Co-ed relaxation area includes outdoor showers and whirlpool
  • Prices range from $100 mini-treatments to $375 daylong programs

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Jean-Michel Cousteau "Ambassadors of the Environment" program offers educational activities and programs for kids. Most are half-day programs open to kids ages 5 through 18. The resort does offer some free kid-friendly activities, such as koi fish feeding and snorkeling lessons.

  • Babysitting services are available with 24 hours' notice
  • Cribs are available, free of charge, but no rollaway beds are available

  • Kids club ($69 to $89)
  • Cribs
  • High chairs

Fitness

The fitness center is open 24 hours a day and is reserved for guests ages 18 and older. The resort offers a number of classes, such as yoga and pilates, in addition to the cardio and weight equipment available in the gym.

  • On-site and nearby activities include tennis courts, basketball courts, surfing, sailing, kayaking and hiking
  • Minors ages 16 to 17 must be accompanied by an adult or have a signed Minor Authorization and Release Form to use the fitness facilities
  • Some fitness classes are part of the resort fee, others cost $20 to $45 per session

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles (with fee)
  • Tennis (with fee)
  • Guided runs (with fee)
  • Paddle boats (with fee)
  • Motor boats (with fee)

Business

The Ritz-Carlton, Kapalua has 27 venues that can accommodate meetings from 10 to 1,500 guests with the largest space being the 15,288-square-foot Ritz-Carlton Ballroom. Full audiovisual and creative services available. The on-site business center is run by a third-party contractor.

Number of meeting rooms:

27
  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

Golf

Kapalua Resort is home to two 18-hole courses: the Arnold Palmer and Francis Duane-designed Bay Course and the Plantation Course. Both courses are oceanfront.

  • Guests get discounted rounds
  • Unlimited golf packages are also available.
  • The Kapalua Golf Academy can help beginners or even seasoned players hone their skills

  • Golf carts
  • Golf packages
  • Club rentals
  • Club house
  • Refreshment stand or restaurant
  • Caddy service
  • Pro shop

Wedding

The resort offers a variety of spaces for couples to choose from, plus on-site wedding advisers and a number of packages are available. Couples can take advantage of the 35,288 square feet of indoor space as well as nearly 173,120 square feet of outdoor space with gardens overlooking the ocean

  • Resort can host everything from the bachelor party to the honeymoon
  • The Ritz can host up to two weddings per day

Maximum wedding guest capacity:

500
  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

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The Ritz-Carlton, Kapalua

One Ritz-Carlton Drive | Kapalua, HI 96761 [See Full Map]