The Ritz-Carlton Chicago, A Four Seasons Hotel

160 East Pearson Street | Chicago, IL 60611 [See Map]
#7 in Best Chicago Hotels
Hotel Class 5.0-star Critic Rating Excellent Guest Rating
TripAdvior Traveler Rating

Based on 1237 reviews
Property Type Hotel with 435 rooms, 15 floors
Primary View(s) City center, Lake
Style Traditional
Best For Business travelers, Families, Couples

U.S. News Review

The Ritz-Carlton Chicago is recognized by guests as one of the city's best luxury hotels for families. While staying at this Ritz-Carlton (uniquely owned and operated by the Four Seasons hotel group rather than Marriott), children will receive a Ritz Lion Welcome Box filled with homemade cookies and juice and have access to kid-size bathrobes and complimentary activities like cookie-making lessons in the kitchen. Guests traveling without the youngsters can also indulge in unique amenities: Couples can arrange for a private midnight swim or bike rentals for a ride along the paths of Chicago's scenic lakefront. And all guests can appreciate the hotel's primo location on Chicago's Magnificent Mile. Though recent visitors praise the on-site deca RESTAURANT + BAR, they also say you can't pass up Michigan Avenue's acclaimed eateries. Guest rooms at The Ritz-Carlton Chicago also earn high praise; shades of brown, cream and purple add a dreamy ambiance to the accommodations, while amenities like flat-screen TVs, luxury bedding and complimentary Internet access ensure comfort. Previous visitors recommend a room on a higher floor so you can get more enjoyment from the large picture windows.

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Critic Reviews


“Rooms are on floors [15 through 30], which means the floors here (and at sister property The Four Seasons) begin where many hotels stop, and views are what you’re really paying for.”
Award: Frommer's Highly Recommended


“The luxurious spa, the wonderful four-lane lap pool, the great design, and the outstanding address could make it one of the nicest hotels in town.”

Travel + Leisure

“Situated directly above Water Tower Place, the Ritz-Carlton has an Art Nouveau-inspired lobby with a dramatic marble fountain and wall-to-wall windows framing views of the city below.”
Award: Travel + Leisure 500 World's Best Hotels 2015

Other Awards:
  • AAA/CAA Four Diamond Lodgings 2015
  • Concierge.com Editor's Pick
  • Condé Nast Readers' Choice List 2014
  • Fodor's Choice
  • Forbes Travel Guide Four Star Awards 2014
  • Lonely Planet Recommended

Guest Rooms

Guest rooms at The Ritz-Carlton Chicago are outfitted with traditional furnishings in a pewter or blue topaz color scheme. Each room features large windows that offer views of the lake or Chicago skyline. Minifridges can be delivered to guest rooms upon request.

  • Housekeeping services provided twice daily
  • Safe, iron and ironing board available in rooms
  • Down duvets and pillows provided, but can be exchanged with hypoallergenic pillows upon request

Standard room size:

380 square feet
  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available
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Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1237 guests have reviewed the The Ritz-Carlton Chicago, A Four Seasons Hotel, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.5 (based on 1237 reviews)

Guest Reviews: Read most recent guest reviews



  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Pets Allowed
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

With its location atop the Water Tower Place Mall, the Ritz-Carlton Chicago claims a coveted spot on the Magnificent Mile. Extensive shopping and dining options are within walking distance, and many are available without even leaving the building. Lake Shore Park is located two blocks east of the hotel and offers tennis courts, playgrounds and a track.

  • Views of the lake from many rooms
  • Oak Street Beach is five blocks north of the hotel
  • Chicago O'Hare International Airport about 18 miles northwest; Chicago Midway International Airport about 15 miles southwest

  • 24-hour valet parking ($60)
  • 24-hour self-parking
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping


The Ritz-Carlton Chicago is home to deca RESTAURANT + BAR, a Michelin Bib Gourmand Award recipient featuring brasserie-inspired cuisine. Deca features a wide array of menu options from steak to seafood, and sources many ingredients from local farmers. In the summer, guests can enjoy drinks and light fare at The dec ROOFTOP LOUNGE + BAR.

  • 24-hour room service is available
  • Deca is open daily for breakfast, lunch and dinner
  • Deca Bar remains open nightly until midnight

Number of restaurants:


Cuisine types:

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast


The Ritz-Carlton Chicago's indoor swimming pool is part of The Carlton Club. The heated pool features four lanes for swimming laps.

  • Pool length is 52 feet; depth ranges from 3 to 10 feet  
  • Children younger than 12 permitted in pool during children's hours
  • Pool is open until 10 p.m. each night

Number of pools:


Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The Carlton Club at The Ritz-Carlton Chicago offers an on-site spa featuring massages, facials and body treatments. Seasonal services are available, and 15-minute body enhancements can be added to body treatments.

  • Teen and kids treatments available
  • Manicure and pedicure services offered
  • Waxing services available

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The Ritz-Carlton Chicago offers a variety of children's amenities, including toys, games, videos and welcome gifts for kids and teens. The hotel also hosts daily cookie baking sessions in the hotel kitchen, and will send The Candy Man to kids' rooms to deliver complimentary sweets to families with children. Kids can even "camp out" in their hotel room with an in-room tent pitched by hotel staff.

  • Kids bathrobes and toiletries available
  • Childproofed rooms available upon request
  • To receive child amenities, make sure to notify the hotel of the names and ages of the children traveling with you

  • Kids club
  • Cribs
  • High chairs


The Carlton Club's 24-hour fitness center is open to guests of the hotel. Fitness classes are available Monday through Saturday for an additional fee. A variety of nearby outdoor recreation options are available through providers outside of the hotel.

  • Classes must be arranged through the fitness center 24 hours in advance
  • Cardiovascular machines include TVs, DVD players and headphones
  • Personal training sessions available

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats


The Ritz-Carlton Chicago's on-site business center is open 24 hours a day and staffed by the Business Center Coordinator from 7:30 a.m. to 3:30 p.m. on weekdays. Twenty meeting rooms are available to service a variety of function sizes, and audiovisual equipment and support is available on-site as well.

  • Fax machines provided upon request
  • Translation and interpretation services available
  • Computers and cell phones offered by the hotel

Number of meeting rooms:

  • Business center
  • Meeting rooms
  • Meeting and event planners available


The Ritz-Carlton Chicago welcomes pets weighing 20 pounds or less.

  • Dog bed and food and water bowls are provided
  • No additional pet fee applies
  • Pets allowed (free)
  • Dog walking
  • Pet-sitting



The Ritz-Carlton Chicago offers space to host weddings of up to 620 guests in its ballroom, which features floor-to-ceiling windows and a 400,000-crystal chandelier. Several smaller spaces are available for more intimate ceremonies, including The dec, which offers outdoor space on the rooftop for up to 100 guests.

  • Wedding packages are available, including honeymoon offers
  • Catering services provided by the hotel
  • Wedding specialists on staff to help plan event details

Maximum wedding guest capacity:

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

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The Ritz-Carlton Chicago, A Four Seasons Hotel

160 East Pearson Street | Chicago, IL 60611 [See Full Map]