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The Ritz-Carlton Orlando, Grande Lakes

4012 Central Florida Parkway | Orlando, FL 32837 [See Map]
#1 in Best Orlando-Walt Disney World Hotels
Hotel Class 5.0-star Critic Rating Excellent Guest Rating
Property Type Resort hotel with 582 rooms, 14 floors
Primary View(s) Lake
Style Traditional, Opulent
Best For Business travelers, Families, Couples
AMENITIES Room Service, Shuttle Service, Internet Access See all amenities

U.S. News Review

As is the norm with a Ritz-Carlton hotel, The Ritz-Carlton Orlando, Grande Lakes pleases guests with its well-appointed rooms and fantastic customer service. Each of its 582 rooms feature private balconies, marble baths (with two sinks), iPod docking stations and LCD flat-screen TVs. This immense property also boasts an 18-hole, Greg Norman-designed golf course and access to the pools and massive lazy river at the neighboring JW Marriott Orlando Grande Lakes (the two resorts share grounds and activities). Craving more quiet relaxation than the kid-congested river can offer? Head to the Ritz's 40,000-square-foot spa, which boasts 40 treatment rooms and citrus-inspired treatments. And when it's time to refuel, the Ritz features a smattering of on-site restaurants, offering everything from casual al fresco eats to more formal steakhouse dining. If you're having trouble booking a room at the ultra-exclusive, ultra-expensive Ritz, consider giving the JW Marriott a try.

How we rank hotels

Critic Reviews

Fodor's

“Orlando's only Ritz-Carlton is a particularly extravagant link in the luxury chain, with exemplary service that extends from the porte-cochere entrance to the 18-hole golf course, restaurants, children's programs, and 40-room spa.”
Award: Fodor's Choice

Oyster.com

“Unlike the towering, hyper-dense business hotels of International Drive or the rugrat-packed properties at Disney or Universal, the Ritz at Grande Lakes is a calm, self-contained mega-resort.”

Shermans Travel

“Guided kayak tours on Shingle Creek, the headwaters of the Florida Everglades, serve as a reminder of Central Florida's natural beauty.”

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor.com. A total of 665 guests have reviewed the The Ritz-Carlton Orlando, Grande Lakes, giving it a rating of 4.5, on a scale of 1-5.

Guest Ratings: 4.5 (based on 665 reviews)

Guest Reviews: Read most recent guest reviews

Photos

Amenities

  • Room Service
  • Shuttle Service
  • Internet Access
  • Business Center
  • Dining
  • Pets Allowed
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

The resort shares 500 acres of lush foliage, manicured gardens and coastal lakes with its neighbor, the JW Marriott, and guests have access to all amenities offered by both hotels. The Ritz-Carlton Orlando, Grande Lakes is situated about 15 miles south of downtown Orlando and about 8 miles east of Walt Disney World, making it a quieter respite from both bustling areas.

  • Complimentary scheduled transportation to Disney and Universal Studios
  • Beyond the golf course, well-maintained nature trails wind through acres of meadow and marshland
  • The resort complex is bordered by John Young Parkway on the east and by Shingle Creek, headwaters to the Everglades, on the west
  • 24-hour valet parking ($26)
  • 24-hour self-parking ($19)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping

Guest Rooms

Highlights of the Ritz-Carlton rooms include marble baths stocked with BVLGARI toiletries, beds with Italian linens and twice-daily housekeeping with turndown service. Each room has a private balcony overlooking the gardens, pools, lakes or golf course

  • In-room electronics include iPod docking stations and 37-inch flat-screen HDTVs
  • Daily $25 resort fee covers in-room Wi-Fi, driving range privileges, shuttle service and two pool floats

Standard room size:

480 square feet
  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Dining

Five dining establishments at the Ritz-Carlton and six at the JW Marriott add up to lots of options, ranging from sandwiches and sushi to Starbucks to the innovative menu at Norman's. Celebrity chef Norman Van Aken's new world cuisine — a fusion of Latin, Caribbean and Asian influences — has received numerous accolades, including the Wine Spectator's Award for Excellence.

  • Poolside restaurant Bleu serves pub-style fare along with a menu of frozen cocktails best enjoyed on a lounge chair
  • Highball & Harvest dishes out Southern-inspired food with a modern twist
  • The Sushi Bar serves dinner nightly in a space just off the JW Marriott lobby
  • Smoothies, salads and other healthy choices are on the menu at the Spa Cafe

Number of restaurants:

11

Cuisine types:

Asian, American, Latin American, French, Spanish

Awards:

James Beard Award, AAA/CAA
  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

Three vastly different pools between resorts address the needs of guests seeking relaxation, fun and athletic pursuits. All pools are surrounded by cushioned lounge chairs, and oversized umbrellas and palm trees offer some shade.

  • The Resort Pool provides personal concierge service, cabanas and views of Grande Lake
  • Over at the JW Marriott, the sprawling Lazy River Pool gets high marks from families and kids in the pursuit of fun
  • A private lap pool at the spa designated for adults and serious swimmers

Number of pools:

3

Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

Guests can take advantage of the services and amenities offered at the massive on-site spa, sprawling across 40,000 square feet of space and touting 40 treatment rooms, a private lap pool, a wellness center and a cafe.

  • Massage techniques include traditional Swedish, neuromuscular, stone therapy, Ashiatsu, and even one in a hammock, under the stars.
  • The spa's "Bee Pampered" treatment incorporates honey from the resort’s on-site apiary
  • Admission fee required for guests 16 and older to use the spa facilities (lockers, steam and sauna)

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The brand's Ritz Kids program offers a variety of supervised activities for children ages 4 to 12. Plus, it's a short walk to the JW Marriott's massive Lazy River Pool and Activity Center.

  • Splash Pad and Pirate Ship Playground geared toward smaller children
  • Family-friendly canoe or kayak eco-tours
  • Two pool floats and two-hour Ritz Kids included in resort fee
  • Kids club (free)
  • Cribs
  • High chairs

Fitness

Guests enjoy complimentary access to the resort's fitness center, featuring free weights, strength-training machines and cardio equipment, including multiple treadmills, stationary bikes and ellipticals.

  • Group fitness classes, including yoga, boot camp and Zumba, available for $25 per class
  • Personal trainers
  • Three outdoor tennis courts

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis (with fee)
  • Guided runs
  • Paddle boats (with fee)
  • Motor boats

Business

Offering 50,000 square feet of flexible indoor meeting space and more than 70,000 square feet of outdoor event space, this family-friendly resort is also host to large conferences in conjunction with the neighboring JW Marriott.

  • Complete audiovisual services are for rent, including data monitors, video conferencing and sound systems
  • Event technology specialists are on-site to meet the needs of meeting planners
  • A conference concierge attends to details and provides assistance with special requests

Number of meeting rooms:

32
  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

Dogs and cats that weigh 25 pound or less are permitted in select rooms.

  • One pet per room
  • $250 cleaning fee
  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting

Golf

Surrounded by the woods, lakes and wildlife of the Grande Lakes property, the resort's 18-hole Greg Norman-signature golf course is touted as one of Orlando's finest.

  • With each paid adult round of golf, children and young adults up to age 17 play for free
  • Caddie Concierge Program pairs golfers with professional attendants
  • Additional amenities include a driving range, practice putting green and short-game area, plus clubhouse, restaurant and golf shop
  • Golf carts
  • Golf packages
  • Club rentals
  • Club house
  • Refreshment stand or restaurant
  • Caddy service
  • Pro shop

Wedding

This Ritz-Carlton property is home to an array of indoor and outdoor venues along with reliable service synonymous with the Ritz-Carlton brand.

  • A team of professional wedding planners assist with details
  • In addition to chairs and china, the hotel offers a complimentary selection of specialty linen, menu cards and table centerpieces
  • An Amenity Coordinator handles personal welcome gifts, favors and bridal party gifts

Maximum wedding guest capacity:

1,060
  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

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The Ritz-Carlton Orlando, Grande Lakes

4012 Central Florida Parkway | Orlando, FL 32837 [See Full Map]