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The Westin Chicago River North

320 North Dearborn Street | Chicago, IL 60654 [See Map]
#26 in Best Chicago Hotels
Hotel Class 4.0-star Critic Rating Moderate Guest Rating
TripAdvior Traveler Rating

Based on 1172 reviews
Property Type Hotel with 424 rooms, 20 floors
Primary View(s) City center, River
Style Traditional, Modern
Best For Business travelers, Solo travelers
AMENITIES Room Service, Internet Access, Business Center See all amenities

U.S. News Review

If you're looking for a central location away from the late night noise of the Magnificent Mile, the Westin Chicago River North draws travelers in search of both a convenient location and a peaceful night's sleep. Recent guests rave about the hotel's trendy atmosphere, complete with well-appointed furniture and artistic accents. Visitors also praise the hotel's spacious and comfy guest rooms (especially the river view accomodations), which include Westin's signature Heavenly beds, high-speed Internet access, flat-screen TVs and customizable showers. Meanwhile, the guest room windows offer excellent views of the city; previous visitors recommend requesting a room on a higher floor for the vantage point alone. And as far as customer service goes, recent visitors have only good things to say, describing the employees here as welcoming and attentive. While staying here, travelers have access to the Westin's fitness center, as well as the in-house restaurants, Ember Grille and Kamehachi Sushi Bar. Plus, Starwood Preferred Guests can collect or cash in  rewards points by choosing to stay here.

How we rank hotels

Critic Reviews

Fodor's

“The 'heavenly bed' lives up to its name.”

Oyster.com

“… the hotel's riverfront location lends to beautiful views, and is just steps from walking, running, and biking paths along the scenic river.”

Other Awards:
  • AAA/CAA Four Diamond Lodgings 2015

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1172 guests have reviewed the The Westin Chicago River North, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.5 (based on 1172 reviews)

Guest Reviews: Read most recent guest reviews

Photos

Amenities

  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Pets Allowed
  • Parking
  • Meeting Rooms
  • Fitness Center

Location & Parking

Located downtown along the Chicago River, the Westin Chicago River North provides convenient access to the city's sights and attractions such as the Magnificent Mile and Millennium Park, both of which are within walking distance. It is adjacent to the business district making it a popular choice for those traveling for work.

  • Off-site self parking is available, however it's not affiliated with the hotel
  • Property is within walking distance of several bus stops and L train stations

  • 24-hour valet parking ($69)
  • 24-hour self-parking ($56)
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping

Guest Rooms

The guest rooms at the Westin Chicago River North start at 400 square feet and are decorated in neutral colors. All rooms feature amenities such as flat-screen TVs, Westin's signature Heavenly Beds, down blankets and pillow-top mattresses.

  • Wi-Fi costs $14.95 per 24 hours
  • Refrigerators available upon request without additional charge

Standard room size:

400 square feet
  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Dining

The Westin Chicago River North has three on-site dining options: Ember Grill, Hana Lounge and Kamehachi Sushi Bar.

  • Ember Grill features contemporary American cuisine and is open for breakfast, lunch and private dinners
  • Hana Lounge offers Asian cuisine and cocktails, craft beer and an extensive wine list
  • Kamehachi Sushi Bar is a 40-year-old Chicago staple offering handcrafted sushi

Number of restaurants:

3

Cuisine types:

Asian, American
  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

Spa

Although the Westin Chicago River North does not have an on-site spa, in-room spa services are available for hotel guests.

  • 60-minute massages start at $140

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Westin Chicago River North does not necessarily cater to children. However, its location near the Magnificent Mile, Millennium Park and Navy Pier provides easy access to many family-friendly activities.

  • Westin "Eat Well Menu for Kids" offered

  • Kids club
  • Cribs
  • High chairs

Fitness

The WestinWORKOUT Fitness Studio at the Westin Chicago River North is equipped with a variety of machines, floor-to-ceiling windows and a full-service locker room with sauna.

  • Complimentary 15-minute personal training session for all guests
  • Individual TVs installed in cardio equipment, headphones provided

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats

Business

The Westin Chicago River North houses a full-service business center equipped with copying, printing, faxing and shipping services. The hotel also offers 28,000 square feet of meeting and event space across 18 different rooms. The largest space is the Grand Ballroom, which can accommodate 1,000 guests for a reception.

  • Business center hours are 8 a.m. to 5 p.m., Monday through Friday
  • Wired Internet available in business center for 50 cents per minute with a $5 minimum charge
  • Catering and audiovisual services available

Number of meeting rooms:

18
  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

Pets are welcome at the Westin Chicago River North for free.

  • Pets are given a Westin Heavenly Dog Bed
  • Cats and dogs that weigh up to 40 pounds are permitted

  • Pets allowed (free)
  • Dog walking
  • Pet-sitting

Golf

Wedding

The Westin Chicago River North offers a total of 28,000 square feet of event space in its 18 different rooms. The hotel's largest space, the Grand Ballroom, can accommodate up to 1,000 guests for a reception. 

  • On-site catering available with customizable options
  • Audiovisual services
  • Wedding specialists provided

Maximum wedding guest capacity:

1,000
  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor's note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

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The Westin Chicago River North

320 North Dearborn Street | Chicago, IL 60654 [See Full Map]