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The Westin Maui Resort & Spa

2365 Ka'anapali Parkway | Lahaina, HI 96761 [See Map]
#15 in Best Maui Hotels
Hotel Class 4.0-star Critic Rating Moderate Guest Rating
TripAdvior Traveler Rating

Based on 3363 reviews
Property Type Resort with 759 rooms, 11 floors
Primary View(s) Ocean
Style Modern
Best For Business travelers, Families, Couples

U.S. News Review

Sitting south of the Kapalua-West Maui Airport (JWM) along the Kaanapali Coast, The Westin Maui Resort & Spa feels more like a theme park then a resort. The property features 87,000-square-foot network of five separate pools joined by swim-through grottos, waterfalls and even a giant waterslide — giving its family-friendly neighbor, Kaanapali Alii, a run for its money. But this Westin property will appeal to couples as well thanks to its Heavenly Spa and beautiful guest rooms. Accommodations here are dressed in creamy hues and feature Westin's signature Heavenly beds, HD flat-screen TVs and private lanais (balconies). With such a wide appeal, it's not surprising that travelers complain of dense crowds; in other words, you'll need to get up as early as 7 a.m. if you want a chair to lounge in around the aforementioned pool. And with so many travelers to please, the customer service here isn't always up to Starwood standards, some visitors say. However, many guests enjoy the hotel's reasonable rates (made even more affordable for Starwood Preferred Guest rewards program members with points to spare).

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Critic Reviews

Oyster.com

“The expansive Westin Maui Resort & Spa is an upscale property with direct access to swimmable Kaanapali Beach and popular Whalers Village. There are a whopping 759 rooms with simple, Hawaiian-inspired decor (not quite as upscale as one may expect at a four-pearl hotel).”

Frommer's

“The fantasy begins in the lobby, where waterfalls spill into pools stocked with flamingos and black swans. The lavishly landscaped grounds wind around an 87,000-square-foot water wonderland with five pools and an extra-speedy 128-foot-long water slide.”
Award: Frommer's Highly Recommended

Travel + Leisure

“Inside, calm and collected. Outside, aquatic uproar: five pools, slides, waterfalls, and a broad swath of Kaanapali Beach, with scuba, parasailing, and snorkeling at coral-crusted Black Rock.”

Condé Nast Traveler

“Each of the Westin's rooms, built inside a pair of 11-story towers, has its own private lanai looking out onto the ocean or the mountains. Choose from four on-site restaurants, and settle in for a treatment at the oceanfront Heavenly Spa.”

Other Awards:
  • Condé Nast Readers' Choice List 2014

Guest Rooms

Guest rooms at The Westin Maui Resort & Spa start at 380 square feet and feature signature Heavenly Beds, work desks, free Wi-Fi, coffee makers, minifridges and cable TV. The neutral, contemporary decor is not particularly tropical or Hawaiian.

  • The daily resort fee of $30 includes Internet service, local and toll-free calls, complimentary shuttle service to Lahaina and other Starwood properties, self-parking, two bottles of water daily and a souvenir photograph and eco bag
  • All rooms feature private balconies

Standard room size:

380 square feet
  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available
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Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 3363 guests have reviewed the The Westin Maui Resort & Spa, giving it a rating of 4.0, on a scale of 1-5.

TripAdvisor Traveler Rating: 4.0 (based on 3363 reviews)

Guest Reviews: Read most recent guest reviews

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Amenities

  • Room Service
  • Internet Access
  • Business Center
  • Dining
  • Pets Allowed
  • Parking
  • Meeting Rooms
  • Fitness Center
  • Pool

Location & Parking

The Westin Maui Resort & Spa is set on 12 beachfront acres along the Kaanapali Coast with spectacular views of Lanai and Molokai. The resort is next door to Whalers Village, which features more than 90 shops and restaurants, as well as the Whalers Village Museum that contains the world’s largest collection of whaling memorabilia. Two 18-hole Kaanapali Golf Courses are within walking distance of the hotel and exceptional snorkeling is nearby at Black Rock.

  • The resort’s catamaran offers whale-watching cruises during migration season (December through April)
  • Complimentary shuttle to historic Lahaina Town
  • Complimentary shuttle to golf courses
  • About 5 miles south of Kapalua Airport; 27 miles west of Kahului Airport

  • 24-hour valet parking ($18)
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service

Within walking distance of:

  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach
  • Grocery store
  • Movie theater
  • Theater
  • Shopping

Dining

The Westin Maui has one full-service restaurant called Relish Burger Bistro, as well as an oceanfront beach bar and two snack shops. Relish Burger Bistro offers American favorites, including all-natural Kobe beef burgers and island favorites such as Huli Huli with grilled chicken breast and Maui Gold pineapple salsa. The Colonnade Cafe serves Starbucks coffee, pastries, fruit and tropical smoothies. Sea Dogs offers beverages, shaves ice and ice cream. The beach bar is located at the adult pool deck and serves wine, beer, cocktails and appetizers. The resort also offers a complimentary shuttle until 10 p.m. to local restaurants.

  • Wailele Polynesian Luau alongside the legendary Ka'anapali Beach on Tuesdays and Thursdays ($110 adult; $65 children; ages 5 and younger free)
  • Room service 6:30 a.m. to 11 p.m.

Number of restaurants:

4

Cuisine types:

American
  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The Westin Maui offers 87,000 square feet of pool decks, surrounded by five separate but interconnecting lagoon-style pools with a swim-through grotto and hidden whirlpool. The largest pool features a huge 128-foot super slide and the keiki pool (children’s pool) has a small waterslide. The nearby beach shack sells lotion, books and pool toys.

  • Adults-only pool with Jacuzzi
  • Pools open 8 a.m. to dusk
  • Complimentary towels

Number of pools:

5

Pool types:

  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo

Pool amenities:

  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

The oceanfront Heavenly Spa by Westin is part of the resort’s fitness complex and includes a Mind & Body Studio for yoga and meditation, 16 treatment rooms, and men’s and women's locker rooms, each with whirlpools, steam rooms and saunas. A hydrotherapy room, Vichy shower renewal room and ocean view lounge provide pre- and post-treatment relaxation.

  • Outdoor spa cabana with ocean views available for massages
  • Full-service salon offering hair services, manicures, pedicures, hair braiding and make-up
  • Complimentary access to spa facilities with booking of any spa service; without a scheduled treatment, there is a $25 per person, per day charge for hotel guests
  • Spa sells Hualani products designed exclusively for the Heavenly Spas in Hawaii with ingredients that include locally grown pineapples and passion fruit

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Westin Maui features a Westin Kids (Keiki) Club Discovery Room with daily activities that introduce young guests to Hawaiian culture through dance, arts and crafts, language and games. The Discovery Room is equipped with video game systems, air hockey, and foosball.

  • Starwood Preferred Guest Kids Pass for all-inclusive dining program (children ages 4 to 12) for a flat daily fee of $20 per child
  • Complimentary Westin Kids Club T-shirt on first visit to club
  • Prices: half-day $55, full day $80

  • Kids club ($55 to $80)
  • Cribs
  • High chairs

Fitness

The WestinWORKOUT fitness center overlooks the 87,000-square-foot acquatic playground with its network of five separate pools connected by swim-through grottos, waterfalls and a giant waterslide. The fitness center features a variety of cardio and weight-training equipment, and it offers several fitness classes, including pilates, yoga, spinning and meditation for $15 per class. Additional outdoor activities include kayaking, snorkeling, scuba diving, parasailing and catamaran cruises (additional fees apply).

  • $25 daily pass to spa for access to whirlpool, steam room, sauna and relaxation lounge
  • New Balance workout gear lending program ($5)
  • Personal training available ($120 per session)

  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats

Business

The Westin Maui Resort & Spa features 10 indoor meeting spaces and more than 36,000 square feet of outdoor event space. One frequently utilized venue is the Aloha Pavilion, a facility featuring a grass lawn, beach access, outdoor grilling, full-service kitchen, full-service lounge, unique staging and privacy. Indoor meeting spaces include two ballrooms, a boardroom, a mezzanine-level terrace and several flexible function spaces.

  • "Elite Certified" by the Elite Meetings Advisory Board
  • Up to 100,000 Starpoints signing bonus
  • Mac-equipped business center

Number of meeting rooms:

10
  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

The Westin Maui Resort & Spa welcomes dogs that weigh up to 40 pounds with no additional fees.

  • Heavenly dog beds upon request
  • Dogs not permitted in pool area or food service areas
  • Dogs must be leashed in public areas

  • Pets allowed (free)
  • Dog walking
  • Pet-sitting

Golf

Two 18-hole Kaanapali Golf Courses are within walking distance of the hotel and there is also a complimentary shuttle from the hotel lobby.

  • Golf carts
  • Golf packages
  • Club rentals
  • Club house
  • Refreshment stand or restaurant
  • Caddy service
  • Pro shop

Wedding

At the Westin Maui, couples can say their vows beneath the cascading waterfall or celebrate at one of several tropical outdoor venues with views of the Pacific Ocean. Indoor venues include two elegant ballrooms. The resort’s wedding planners cover every detail from hiring photographers or a video crew to record the ceremony to finding an officiate or the perfect flowers.

  • Bridal makeup and hair consultations and day-of services at Heavenly Spa
  • Earn Starpoints with wedding packages
  • On-site marriage license appointments

Maximum wedding guest capacity:

550
  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor's note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

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The Westin Maui Resort & Spa

2365 Ka'anapali Parkway | Lahaina, HI 96761 [See Full Map]