America's Kindest Airlines: 2011
#5: Southwest Airlines
AQR Score: -1.01
Southwest had the best complaint rate in the industry in 2010, with only .27 complaints per 100,000 passengers.
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AQR Score: -1.01
Southwest had the best complaint rate in the industry in 2010, with only .27 complaints per 100,000 passengers.
Read More: