Best Resorts in Playa del Carmen

U.S. News ranks the best resorts by taking into account reputation among professional travel... READ MORE
U.S. News ranks the best resorts by taking into account reputation among professional travel experts, guest reviews and hotel class ratings. Use the filters and settings below to help find the best resort for you.

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Hotel Name
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$1 - $500+

Hotel Class

1 star - 5 stars

Amenities
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  • #1
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    Rosewood Mayakoba
    Playa del Carmen
    • Free Parking

    • Free WiFi

    5.0-star Hotel Class
    • Free Parking

    • Free WiFi

    Rosewood Mayakoba fully immerses guests in the Riviera Maya's beauty through its architecture and design. Not only is it flanked by the region's famed crystalline sands and lush jungle, the resort is also constructed from local materials, such as Yucatan limestone and regional wood. Visitors especially praise the private terrace and heated plunge pool attached to each of the property's 129 suites. And the welcome tequila, daily restocked fruit bowl and personal butler service, which the daily resort fee (15% of your room rate) covers, exemplify an above-par level of hospitality. The culinary offerings at Rosewood Mayakoba's five restaurants are another point of praise among recent guests. And, despite their high price tags, visitors say the unique treatments at Sense, A Rosewood Spa are well worth the indulgence. Once you're feeling relaxed, perfect your swing at the adjacent El Camaleón golf course or soak up your surroundings with a kayaking or snorkeling adventure. You'll find this Rosewood outpost just north of downtown Playa del Carmen, Mexico, in the Mayakoba resort complex.
  • #2
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    Viceroy Riviera Maya
    Playa del Carmen
    • Free Parking

    • Free WiFi

    5.0-star Hotel Class
    • Free Parking

    • Free WiFi

    Consistently lauded by travel experts, this stylish member of the Viceroy Resorts clan has a long-standing reputation to uphold. And aside from a few complaints about high room rates, Viceroy Riviera Maya also wins the hearts of its guests. Surrounded by white sands and verdant jungle – just north of downtown Playa del Carmen, Mexico – this intimate resort encompasses 41 villas designed to mirror the Riviera Maya's impressive landscape. Accommodations are appointed with private plunge pools, outdoor rain showers and hammocks, plus creature comforts like Bose radios, free Wi-Fi access and satellite TVs with DVD players. Recent guests recommend dining alfresco at Coral Grill + Bar, which pairs seaside scenery with enticing traditional small bites. But past patrons assure you won't be disappointed with a meal at La Marea, which offers a sophisticated setting and flavorful Mexican dishes. And though the therapeutic massages and revitalizing body treatments at the WAYAK spa come attached to steep price tags, past guests assure the services are well worth the extra cost.
  • #3
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    Grand Velas Riviera Maya
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    5.0-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    This 85-acre, all-inclusive property approximately 5 miles northeast of central Playa del Carmen, Mexico, garners rave reviews from its guests. The accommodations impress with whirlpool tubs, 42-inch plasma-screen TVs and at least 1,100 square feet of space. Meanwhile, guests consistently praise the resort's excellent customer service, its gourmet cuisine and its revitalizing spa services. During your stay, you can sign up for invigorating treatments like the Mayan Jade Facial or the Coffee & Cocoa Experience. If you're more interested in staying active, consider breaking a sweat in the fitness center, signing up for a free fitness class or borrowing complimentary kayaks and boogie boards at the beach. The all-inclusive rates also cover meals at the property's eight restaurants and other privileges, such as kids and teens club activities, 24-hour concierge services and drinks. Plus, the hotel is part of the Preferred hotel group, so members of the I Prefer Hotel Rewards program can earn points and use free night certificates here.
  • #4
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    Banyan Tree Mayakoba
    Playa del Carmen
    • Free Parking

    • Free WiFi

    5.0-star Hotel Class
    • Free Parking

    • Free WiFi

    Situated about 30 miles southeast of Cancun International Airport on a secluded perch along Playa del Carmen, Mexico's northern coast, the Asian-inspired Banyan Tree Mayakoba offers vacationers easy access to the Riviera Maya's maze of mangrove forests, freshwater lagoons and, of course, the second-largest coral reef system in the world. Apart from communing with nature, guests can unwind in their villas, which feature Mayan-inspired decor, floor-to-ceiling windows and private pools and sun decks. If you're not one to stay cooped up, Banyan Tree Mayakoba also features a bevy of facilities, including The Shack Beach Club, a free-form pool and a spa that pampers with signature treatments like The Rainforest hydrothermal therapy session. The resort's numerous dining facilities also earn praise, but for an unforgettable meal, book a seat aboard the romantic Ixchel dinner boat, which cruises through the scenic Mayakoba lagoon.
  • #5
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    Fairmont Mayakoba, Riviera Maya
    Playa del Carmen
    • Free Parking

    5.0-star Hotel Class
    • Free Parking

    Sandwiched between the Asian-influenced Banyan Tree Mayakoba and the sensual Rosewood Mayakoba, this member of the AccorHotels family upholds its brand's standards along this luxurious stretch of sand just northeast of Playa del Carmen, Mexico. The property houses 401 guest rooms and suites, all of which come outfitted with tropical-inspired decor, soaking tubs, LCD televisions and Wi-Fi access (which the daily $23 resort fee covers). Nestled within 240 acres of tropical forest, the resort also sits next to the El Camaleón golf course. Additionally, the property features the 37,000-square-foot Willow Stream Spa, as well as four eateries, two pool bars and a gourmet market. And if you're traveling with children, take them to the Discovery Club & Adventure Camp (for ages 5 to 11), where they can spend their days making piñatas or origami souvenirs. To make the most of your stay at this Fairmont outpost, consider booking one of the resort's promotional packages. But be careful: Some guests warn that the property's high food and drink prices can quickly raise your final bill. To help cut costs, use accrued AccorHotels loyalty program points to pay for your room.
  • #6
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    Andaz Mayakoba Resort Riviera Maya
    Playa del Carmen
    • Free WiFi

    5.0-star Hotel Class
    • Free WiFi

    The Andaz Mayakoba Resort Riviera Maya, which sits 6 miles northeast of Playa del Carmen, Mexico, appeals to travelers who are looking for a luxury resort that still retains some of the Riviera Maya's unique culture. Guests at this beachfront property praise the excellent food and friendly staff, as well as the clean and well-appointed rooms. Inspired by the surrounding environment, each space features a beige and white color palette and amenities like Wi-Fi access (which the $10.95 daily resort fee covers), a Nespresso coffee maker and a walk-in rain shower. To avoid wearing your feet out while walking between your room and Andaz Mayakoba's facilities, travelers suggest taking advantage of the resort's free bikes and golf cart shuttles. Visitors also recommend exploring this Hyatt outpost's nature trails, which weave through and around the property's gardens, mangroves and lagoon. Other available amenities include an 18-hole golf course, a kids club, two pools, a spa and the Inspiring Curator Program (or Mexico-inspired activities like cave excursions and guacamole-making classes). What's more, the resort offers four restaurants that serve Mexican and Latin American dishes, and World of Hyatt members can earn and redeem points during their stays.
  • #7
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    Secrets Maroma Beach Riviera Cancun
    Playa del Carmen
    • Free WiFi

    5.0-star Hotel Class
    • Free WiFi

    At this adults-only AMResorts outpost (located 12 miles north of Playa del Carmen, Mexico), guests can enjoy Secrets' Unlimited-Luxury benefits, which include free Wi-Fi access, limitless meals at the resort's eight eateries, 24-hour concierge service and complimentary green fees at the Grand Coral Golf Course, not to mention access to nonmotorized water sports equipment. Meanwhile, each of this Secrets resort's 412 suites comes outfitted with a four-poster bed, a Jacuzzi, a satellite TV, a Nespresso coffee machine and a furnished terrace or balcony. When you're not unwinding in your digs, head to the beach. Travelers say the sand is always clean, beach chairs abound and the staff could not have been more attentive to guests. Plus, the resort offers complimentary access to sailing, windsurfing and snorkeling gear. If you're not in the mood for enjoying some sand and surf, you'll still find plenty of places to unwind around the resort's two massive pools. For an extra dose of pampering, book an appointment at the 13,000-square-foot Secrets Spa by Pevonia. Though spa services cost extra, past visitors say the massages and body treatments, which include everything from Swedish massages to seaweed wraps, are well worth the price.
  • #8
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    Mahekal Beach Resort
    Playa del Carmen
    • Free WiFi

    4.0-star Hotel Class
    • Free WiFi

    If a romantic getaway is what you're after, consider a stay at the Mahekal Beach Resort in Playa Del Carmen. Favored among couples for its intimate atmosphere, peaceful rooms and stellar staff, the Mahekal Beach Resort continually impresses twosomes – and many even plan repeat visits to the property. Those traveling sans significant other say much of the same, especially in regards to the size of the resort, which lodgers describe as not too big and not too small. But that's not to say the resort skimps on amenities: Mahekal offers five on-site restaurants and bars (not including its pool bars), four pools, a spa, a fitness center, direct beach access and the Vida Aquatica Dive Center, which provides water sport rentals, fishing trips and snorkel tours on top of scuba certification and excursions. Guests ate up the thatched-roof accommodations and the palm trees that surround them. Standard rooms feature private terraces with hammocks, complimentary Wi-Fi access, bathrooms with walk-in showers and organic, Mayan-inspired bath amenities. The only complaint among recent lodgers? Those who stayed at Mahekal Beach Resort during Playa Del Carmen's music festivals (which typically occur in December and January) said a relaxing vacation is not easy to come by thanks to all the extra noise and guests.
  • #9
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    Blue Diamond Luxury Boutique
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.5-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    Catching up on some quality rest and relaxation comes naturally to guests staying at the Blue Diamond Riviera Maya. This relatively small adults-only resort – which has just 128 rooms and suites – sprawls across beige sands and sits roughly 6 miles north of central Playa del Carmen. Blue Diamond Riviera Maya keeps things simple and classy – guest suites come outfitted in crisp, white decor with rich wood accents, floor-to-ceiling windows and a terrace or garden, not to mention high-end amenities like outdoor bathtubs, 42-inch flat-screen TVs and free Wi-Fi, and in some rooms, private plunge pools. Guests love the look and feel of Blue Diamond Riviera Maya, but they're even more impressed by all that's included in the room rate. A stay at this all-inclusive resort covers not only access to three pools, three restaurants and beachfront concierge services, but also includes access to an 18-hole golf course, yoga classes and a fitness center. What's more, the property features the Spa by Blue Diamond, which offers unique therapies like seaweed wraps and hot stone massages.
  • #10
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    Generations Riviera Maya
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.5-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    Generations Riviera Maya is an all-suite, all-inclusive resort that sits about halfway between Playa del Carmen and Cancun on the eastern coast of Mexico's Yucatan Peninsula. The beachfront resort offers 162 suites, all with large balconies or terraces. Some larger suites are equipped with swim-up balconies that connect to the infinity pool. Guests are complimentary of the spacious accommodations and also praise the customer service and variety of food found at the on-site restaurants. Generations Riviera Maya boasts five dining spots that serve Mexican, Caribbean, Indian, Asian and international cuisine, as well as several bars – one of which is a swim-up bar. The resort welcomes children, and the property's Eko Kids Club offers supervised games and enrichment activities for guests ages 4 to 12. Both kids and adults will enjoy the resort's infinity pool that stretches along the length of the property, as well as the Jacuzzis available in every suite. Although guests heap praise on the resort's pools and restaurants, some lament the property's small, rocky beach. Next to the resort are two of Karisma's other Riviera Maya properties, El Dorado Casitas Royale and El Dorado Royale, and guests ages 18 and older can use the facilities at both of these locations.
  • #11
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    El Dorado Maroma
    Punta Maroma
    4.5-star Hotel Class
    For travelers who enjoy the atmosphere and versatile amenities that all-inclusive resorts offer without the throng of vacationers and maze-like layout, El Dorado Maroma in Punta Maroma, Mexico (a coastal area about 10 miles northwest of Playa del Carmen) may be the perfect getaway. Each of the resort's 98 suites, bungalows and villas faces the teal waters of Maroma Beach or the property's tropical gardens and boasts neutral hues or bright Caribbean decor, a satellite TV, a minibar and a spacious balcony or terrace. Recent guests praised the well-appointed digs but warned that while El Dorado Maroma is technically a beachfront resort, the rooms aren't directly situated on the sandy strip. But if you crave waterfront accommodations, consider booking one of the property's overwater bungalows, which feature glass-bottom floors, private infinity pools and large decks with outdoor showers and ocean access. No matter which accommodation you choose, you'll enjoy beach butler service, access to three freshwater pools and a fitness center, Spanish lessons, complimentary use of kayaks and snorkeling gear and limitless meals and beverages at the resort's six restaurants and five bars. Though travelers give kudos to the variety of gourmet menu items, some wish the food had more of a Mexican flare. And though the spa services aren't part of your all-inclusive package, guests say the soothing treatments and massages are well worth the splurge.
  • #12
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    Paradisus Playa del Carmen La Esmeralda
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.5-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    Stretched across northern Playa del Carmen's sands alongside its sister resort, Paradisus Playa del Carmen La Perla, Paradisus Playa del Carmen La Esmeralda earns high praise from guests for its prime beach access, family-friendly atmosphere and elegant appearance. The resort's 488 suites each feature separate bedroom and living areas, as well as 40-inch flat-screen TVs, minibars, 24-hour room service and complimentary Wi-Fi access. If you're traveling with kids, stay in a Family Concierge suite, which comes appointed with extras like children's bed and bath amenities and video game consoles (upon request) – not to mention a private Jacuzzi. The kids club is also a hit with previous visitors: While adults relax at the YHI Spa or indulge in a poolside cocktail at the swim-up bar, kids can enjoy some fun on the beach or make new friends in the Kids Zone. Introduced in December 2018, the Splash Water Park is another diversion your young ones will love. And at the end of the day, 14 restaurants and plethora of bars and lounges will satisfy a wide variety of cravings.
  • #13
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    Hilton Playa del Carmen
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.5-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    Thanks to its downtown Playa del Carmen, Mexico, location, this Hilton outpost grants guests easy access to both the beach and area bars. Travelers can walk to the Riviera Maya's soft sands for some sun and then stroll over to Playa del Carmen's Fifth Avenue, home to the city's most-loved shops, restaurants and nightlife venues. But that's not the only reason why travelers rave about this adults-only resort: Guests compliment the hospitable staff, the quality of the food at the resort's seven restaurants and the variety of amenities the property's all-inclusive room rates cover. When nighttime rolls around, you'll bed down in spacious accommodations outfitted with two-person Jacuzzis, flat-screen TVs, free Wi-Fi access and private terraces, balconies or patios. Some suites also boast direct beach or swim-up pool access. To save some coin, Hilton Honors rewards program members can cash in points here.
  • #14
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    Playacar Palace
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.5-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    Located in the upscale Playacar neighborhood of southern Playa del Carmen, Mexico, Playacar Palace earns rave reviews from past guests for its quality customer service. Many travelers credit the all-inclusive resort's friendly employees with making Playacar Palace feel truly palatial. The 201 guest rooms and suites feature Smart TVs, complimentary Wi-Fi access, liquor cabinets, and, in some cases, personal Jacuzzi tubs. But travelers don't need to spend much time in their rooms: Playacar Palace cozies up to an expansive stretch of Riviera Maya shoreline and tempts guests out of their abodes with a large pool, three restaurants and soothing spa treatments at the Awe Spa.
  • #15
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    Grand Hyatt Playa del Carmen Resort
    Playa del Carmen
    • Free WiFi

    5.0-star Hotel Class
    • Free WiFi

    The beachfront location of the Grand Hyatt Playa del Carmen Resort is one of the amenities recent guests loved most about this sprawling property. The resort is also within walking distance of Playa del Carmen attractions, such as the Playa del Carmen Beach and La Quinta Avenida, where you'll find numerous shops and restaurants. Other highlights include the personable and helpful staff, the fresh gourmet cuisine served at the three on-site restaurants and the Cenote Spa, which boasts a hydrotherapy area, eight treatment suites, a fitness center, a lap pool and an extensive list of spa and salon services. The 314 guest rooms and suites feature local woods and fabrics, balcony views of the Caribbean Sea or preserved mangroves, and include amenities like Grand Hyatt Beds, walk-in showers, double sinks, flat-screen TVs, coffee makers, high-speed internet access and floor-to-ceiling windows. Some rooms and suites also have private plunge pools and furnished terraces. Recent visitors also liked that you could choose your own meal plan, but several warned that there is a pricey fee attached if you lose your meal plan bracelet, so make sure to keep an eye on it. And remember: If you're a member of the brand's loyalty program, you can earn or redeem points for choosing to bed down here.
  • #16
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    Royal Service at Paradisus La Perla
    Playa del Carmen
    • Free WiFi

    4.5-star Hotel Class
    • Free WiFi

    The Royal Service at Paradisus La Perla is the crème de la crème of resort experiences. Here, you are treated like a VIP throughout your stay thanks to the all-inclusive Royal Service package. This includes butler service, as well as a private pool, beach and check-in area that other guests of the larger Paradisus Playa del Carmen La Perla resort complex cannot access. Suites also come with additional conveniences. Each only permits adults and is outfitted with a flat-screen TV, a Nespresso coffee maker and a terrace with a private whirlpool. And when it's time to eat, you'll have access to priority dining reservations at all of the resort's a la carte restaurants and the private Royal Service eatery, La Palapa. Other on-site amenities include a private fitness center and a salon. Though lodgers admit that stays in suites with Royal Service perks will put a dent in your wallet, many say that the indulgence is worth the extra expense.
  • #17
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    Royal Hideaway Playacar – Adults Only
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.5-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    With unique privileges like exclusive villa concierge service and fresh fruit upon arrival, Royal Hideaway Playacar – Adults Only takes extra steps to ensure a memorable experience, and past guests said it delivers. Those who have stayed at this all-inclusive resort cite the excellent customer service as a reason to return. With more than 200 accommodations, Royal Hideaway is smaller than other resorts set in Playa del Carmen's Playacar neighborhood. However, each guest room and suite is appointed with traditional Mexican design elements, a satellite television, a coffee maker and a private balcony or terrace. Royal Hideaway's room rates also include access to six pools, two tennis courts, a variety of land activities and water sports (including kayaking, windsurfing and sailing), a fitness center and evening entertainment. Plus, meals, drinks and snacks at the resort's six a la carte restaurants won't rack up your tab. Royal Hideaway also houses a full-service spa, though treatments are not covered in the all-inclusive rate.
  • #18
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    Paradisus Playa del Carmen La Perla
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.5-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    Sharing Playa del Carmen's northern fringes with fellow Paradisus property La Esmeralda, Paradisus Playa del Carmen La Perla provides R&R-seeking adults with respite from the family-centric atmosphere found on the other side of the resort complex. As for dining, La Perla offers 14 restaurants and countless bars. And should you want to relax by the pool without the risk of getting splashed, you can reserve a swim-up suite, all of which include minibars, free Wi-Fi access and flat-screen TVs. For an extra dose of luxury, previous visitors highly recommend splurging on a Royal Service suite. Guests who stay in a Royal Service suite are treated to a terrace furnished with a Jacuzzi and exclusive access to a private beach area as well as personal butler service and preferential reservations at the resort's restaurants and YHI Spa.
  • #19
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    Secrets Capri Riviera Cancun
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.5-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    Encompassing 71 acres of seafront property a few miles north of Playa del Carmen, Secrets Capri Riviera Cancun provides a serene environment for a couple's escape. At this adults-only member of the AMResorts family, guests are treated to Secrets' Unlimited-Luxury privileges, which include 24-hour private concierge services and limitless drinks and meals at the resort's six restaurants, four bars and lounges and in-house cafe. Past guests especially rave about the hospitable and helpful hotel staff, claiming staff members go above and beyond to cater to guests' needs. Each room is appointed with an elegant four-poster bed, a Mediterranean-inspired color scheme and a private balcony or terrace. Secrets Capri's nightly rates also include access to on-site recreation facilities, such as the 16,000-square-foot swimming pool, a wide swath of Riviera Maya beachfront and a variety of activities like yoga, tequila tastings and Spanish lessons. Plus, guests of Secrets Capri Riviera Cancun can enjoy complimentary use of the nearby Grand Coral Riviera Maya golf course. You can also indulge in a massage at the 14,000-square-foot Secrets Spa by Pevonia, but treatments are not covered in the all-inclusive package.
  • #20
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    Hacienda Tres Ríos Resort, Spa & Nature Park
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.5-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    If you're looking to take advantage of Riviera Maya's party-hard reputation, this probably isn't the right resort for you. But if you're craving a relaxing escape, the atmosphere at Hacienda Tres Ríos Resort will suit you well. Surrounded by 326 acres of parkland (150 acres of which is a nature preserve) just about 8 miles north of Playa del Carmen, this resort boasts guest rooms outfitted in modern Mexican decor. In fact, Hacienda Tres Ríos's mahogany furnishings and marble floors are just one of the reasons behind the resort's eco-friendly status. Plus, the property's sustainable air conditioning and water filtering systems help protect the 131 animal species and 120 types of flora that call this area home. Accommodations feature flat-screen satellite TVs, and most are appointed with a Jacuzzi. What's more, the all-inclusive resort grants access to two swimming pools, a private beach, fitness classes and unlimited food at the seven on-site restaurants at no additional fee. And though it will cost you extra, the Ya’ax Che Spa offers traveler-approved body treatments and massages. Keep in mind, though, that recent travelers thought the sales presentation and staff were a bit aggressive, and many were disappointed with the on-site beach.
  • #21
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    Family Concierge at Paradisus La Esmeralda
    Playa del Carmen
    • Free WiFi

    5.0-star Hotel Class
    • Free WiFi

    The all-inclusive Family Concierge at Paradisus La Esmeralda in Playa Del Carmen, Mexico, has everything families need to keep them entertained for days on end. Parents praise multiple aspects of the property, including the spacious suites, the exceptional customer service and, of course, the many conveniences available to children. Kids here can enjoy a range of standard and specialized amenities, from a kids club and a children's pool area with a pirate ship climbing structure to an in-room kids aromatherapy menu and a "bathtime" whirlpool setup service. Meanwhile, adults have access to their own pool with a swim-up bar and in-water lounge chairs, as well as spa treatments, fitness classes and enrichment classes, such as wine tastings and sushi making. After working up an appetite, travelers can dine at one of 13 on-site restaurants, which serve everything from Latin American-inspired cuisine to Asian fusion fare to Basque-French dishes concocted by Michelin-starred chef Martín Berasategui. Then, families can unwind in their suites. All feature private terraces, flat-screen TVs, turndown service with milk and cookies and minibars stocked with alcoholic and nonalcoholic beverages.
  • #22
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    The Royal Haciendas
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.0-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    Easily recognized by its bright yellow exterior, The Royal Haciendas all-inclusive resort overlooks the Caribbean Sea from its seat on the north end of Playa del Carmen. Guests are consistently impressed by the accommodations here; visitors have their choice of a junior, one-bedroom or two-bedroom suite, although previous guests recommend opting for more space in order to have access to a private whirlpool tub and full kitchen. All suites feature a private balcony overlooking the ocean, ample living space and TVs with DVD players. Meanwhile, The Royal Haciendas all-inclusive package grants unlimited access to the resort's two restaurants, bars and ample on-site facilities (like six pools, whirlpools, three tennis courts and nonmotorized water sports equipment). However, the customer service receives mixed reviews from past visitors; some say the customer service was not on par with other resorts in the area, while others describe the staff as pleasant and accommodating.
  • #23
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    Hotel Riu Palace Mexico
    Playa del Carmen
    • Free Breakfast

    • Free Parking

    4.0-star Hotel Class
    • Free Breakfast

    • Free Parking

    • Free WiFi

    Nestled in the upscale Playacar area just south of downtown Playa del Carmen, Mexico, the all-inclusive Hotel Riu Palace Mexico boasts all of the key ingredients for a relaxing Mexican escape. The expansive, palm-lined property – which also encompasses the Hotel Riu Palace Mexico's sister property, the Hotel Riu Palace Riviera Maya – features a variety of amenities, including four pools, six restaurants, the Renova Spa and the RiuLand kids program. Plus the Hotel Riu Palace Mexico complex sits just steps from 18 holes of golf and soft sands that lead to the Caribbean Sea. What's more, this RIU property's suites earn high marks from recent visitors. All 434 accommodations come equipped with satellite TVs, minibars, complimentary Wi-Fi access, beverage dispensers, bathtubs and private balconies or terraces.
  • #24
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    Iberostar Selection Paraíso Maya
    Playa Paraiso
    5.0-star Hotel Class
    For beach access, an abundance of amenities and proximity to bustling Playa del Carmen, stay at Iberostar Selection Paraíso Maya in Punta Maroma, Mexico. This GRUPO IBEROSTAR outpost sits less than 14 miles northeast of the famous nightlife destination. At this all-inclusive property, you'll find Mexico-inspired touches like a lobby bar with a replica Chichén Itzá pyramid and a lazy river surrounded by lush vegetation. You can also take a dip in one of eight pools, including a wave pool and a pool with waterslides. If you're traveling with little ones, drop them off at the supervised Star Camp for age-appropriate activities (which your all-inclusive room rate covers) while you tee off at the golf course or unwind with a treatment at the spa (charges apply). When you work up an appetite, grab a bite to eat in one of six on-site restaurants, two of which are buffets. Then, enjoy an evening of dancing at the Galaxy Nightclub or relax in your suite. Past guests loved the spacious accommodations – which offer minibars, free Wi-Fi access and outdoor spaces – although a few suggested light sleepers ask for a suite on a higher floor and away from the main pool to avoid excessive noise.
  • #25
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    Iberostar Paraíso Del Mar
    Playa Paraiso
    • Free WiFi

    5.0-star Hotel Class
    • Free WiFi

    If your perfect Mexico vacation consists of lounging on a beach, savoring gourmet cuisine and participating in countless activities – all without straying far from your hotel room – then consider staying at Iberostar Paraíso Del Mar. This 388-room GRUPO IBEROSTAR resort, which sits 13 miles northeast of downtown Playa del Carmen, Mexico, covers a multitude of activities and amenities in its all-inclusive rates. You'll have access to four pools, tennis courts, a nightclub and a kids camp. Plus, you can partake in water sports like kayaking and windsurfing at the beach, though previous travelers warned that seaweed might be prevalent. You can also pamper yourself at the on-site spa or hit the links at the 18-hole golf course, which sits adjacent to the property at Iberostar Paraíso Beach, for an additional fee. When your stomach starts to grumble, treat yourself to a snack at the ice cream parlor or grab-and-go beach grill. Or, head to one of the resort's six restaurants for a more substantial meal. Past diners rave about all of the on-site dining options, especially the international and Mexican buffets. Many were equally impressed with the property's clean accommodations, which offer minibars, complimentary Wi-Fi access and balconies or terraces.

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