Best BENCHMARK Hotels

In 2016, Benchmark Hospitality International merged with Gemstone Hotels & Resorts to create... READ MORE
In 2016, Benchmark Hospitality International merged with Gemstone Hotels & Resorts to create BENCHMARK, a global hospitality company that includes nearly 70 properties around the world. The brand focuses on cultivating an atmosphere of productivity for business travelers and an ambiance of tranquility for leisure travelers. Catering to business-minded guests, Benchmark Resorts & Hotels' conference hotels, international conference centers and golf resorts are designed to aid in the exchange of ideas, problem solving and learning retention. The brand's Gemstone Collection delivers a more individualized experience for vacationers. This means there's more attention to location-specific decor, high-end cuisine and an environment tailored to guests' personal preferences. The properties under the Gemstone Collection umbrella boast spas, award-winning restaurants and coveted locations. Twenty BENCHMARK hotels appear on our Best Hotels in the USA list. The U.S. News-ranked hotels are listed below.

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  • #1
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    Villas of Grand Cypress Orlando
    Orlando, FL
    #1 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 5 based on 1634 reviewsTripAdvisor (1634)
    Free Parking
    Free WiFi

    Travelers speak highly of their time at the Villas of Grand Cypress Orlando. Previous guests, from families to couples to business travelers, describe the resort – which is tucked onto Orlando's North Jacaranda Street – as a gem. Rooms here feature spacious bathrooms with separate bathtubs and glass-enclosed showers, flat-screen TVs, Keurig coffee makers and high-speed internet access. What's more, the villas come with a pretty sweet view; private patios or decks face either the nearby waterways or the resort's fairways. Speaking of greens, the Villas of Grand Cypress boasts 45 holes designed by Jack Nicklaus to conquer. The resort also prides itself on being family-friendly. Outdoor activities found on-site include a pool and several biking trails. Tennis courts, a rock climbing wall, a miniature golf course, a pool with a waterslide and a game room can also be enjoyed at the resort's sister property, the Hyatt Regency Grand Cypress. What's more, on-site The Clubhouse serves delectable cuisine for breakfast, lunch and dinner. But there's a catch: A stay at the Villas of Grand Cypress doesn't come cheap.

    Orlando, FL
    TripAdvisor Traveler Rating 5 based on 1634 reviewsTripAdvisor (1634)
    4.5-star Hotel Class
    Good Critic Rating
    Free Parking
    Free WiFi
  • #2
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    Santa Barbara Beach & Golf Resort
    Willemstad
    #2 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4.5 based on 2768 reviewsTripAdvisor (2768)
    Free Parking

    Sandwiched between the Caribbean Sea and Spaanse Water bay in southwestern Curacao, the Santa Barbara Beach & Golf Resort is known for its bevy of luxurious amenities. First, lie down for a replenishing massage at the Atabei Spa. Then, tee-off on the par-72 Old Quarry Golf Course or play a round of tennis on one of four Hydrogrid clay courts, the only ones available in the Caribbean. Travelers say both activities are must-dos while staying here. After working up a sweat at this BENCHMARK Hotels outpost, cool off in one of three pools (one of which is only accessible to Sea Traditions guests) or, if you're itching to feel the sand between your toes, stroll along the private beachfront. Cap off your day with a light Mediterranean meal at Medi Restaurant, casual grilled bites at Splash Bar & Grill or fresh seafood at Shore. When you're ready to retreat to your digs, you'll find a furnished balcony or patio, a flat-screen TV, free Wi-Fi access and a minifridge. Consider upgrading to a Sea Traditions accommodation for additional perks, such as a yoga mat, a pair of binoculars and complimentary bottled water. Overall, previous guests enjoyed their stays, though some wished the property sat closer to Willemstad's restaurants, shops and attractions.

    Willemstad
    TripAdvisor Traveler Rating 4.5 based on 2768 reviewsTripAdvisor (2768)
    4.5-star Hotel Class
    Free Parking
  • #3
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    Costa d'Este Beach Resort & Spa
    Vero Beach, FL
    #3 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4.5 based on 1759 reviewsTripAdvisor (1759)
    Free Parking
    Free WiFi

    Taking design inspiration from Miami, this Vero Beach outpost (owned by musician Gloria Estefan and her husband, Emilio) is a favorite for couples and families in need of a quick getaway. With art deco furnishings and portholes looking out over the white-sand shoreline, the Costa d'Este Beach Resort & Spa offers guests a more relaxed resort atmosphere than that found in crowded Miami Beach. Recent guests praise the spacious rooms, superior service and pet-friendly accommodations this resort offers. Rooms are contemporary in design and feature a balcony or patio. When you're not relaxing in your room, lounge by the outdoor infinity-edge pool, take a nighttime stroll along the beach or check out Ocean Drive's shops and restaurants. For an extra dose or relaxation, book a massage at the on-site spa.

    Vero Beach, FL
    TripAdvisor Traveler Rating 4.5 based on 1759 reviewsTripAdvisor (1759)
    4.0-star Hotel Class
    Great Critic Rating
    Free Parking
    Free WiFi
  • #4
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    Topnotch Resort
    Stowe, VT
    #4 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4.5 based on 974 reviewsTripAdvisor (974)
    Free Parking
    Free WiFi

    Today, Stowe teems with high-end resorts, but Topnotch Resort stands out in more ways than one. Rooms lean toward the smaller side, but guests appreciate their cozy vibe, modern furnishings and comfortable beds. The lobby's stone walls and large mounted moose head evoke a classic ski-lodge atmosphere, but the 35,000-foot spa space is anything but dated. Multiple pools, a co-ed sauna and an indoor hot tub with a waterfall tantalize spa-goers, as do the countless available spa services. Another crowd-pleaser: the zesty culinary offerings available at the two on-site dining venues, Flannel and The Roost. What's more, the staff is said to be nothing short of topnotch. 

    Stowe, VT
    TripAdvisor Traveler Rating 4.5 based on 974 reviewsTripAdvisor (974)
    4.0-star Hotel Class
    Great Critic Rating
    Free Parking
    Free WiFi
  • #5
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    Spanish Garden Inn
    Santa Barbara, CA
    #5 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 5 based on 1280 reviewsTripAdvisor (1280)
    Free Breakfast
    Free Parking
    Free WiFi

    Nestled near downtown Santa Barbara, just three blocks east of State Street, this 23-room inn caters to couples looking for a quiet getaway. Recent guests praised the classic Spanish architecture and spacious rooms that include either a garden patio or private balcony. Rooms are also equipped with gas fireplaces, free Wi-Fi access and marble bathrooms with separate showers and soaking tubs. Although there's no on-site restaurant, the inn offers amenities like complimentary breakfast daily. Guests can also take advantage of in-room spa services or relax by the pool in the inn's private garden. And while recent visitors recommended the accommodations, they cited the personable and helpful staff as a main reason for repeat stays. 

    Santa Barbara, CA
    TripAdvisor Traveler Rating 5 based on 1280 reviewsTripAdvisor (1280)
    4.0-star Hotel Class
    Good Critic Rating
    Free Breakfast
    Free Parking
    Free WiFi
  • #6
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    Turtle Bay Resort
    Kahuku, HI
    #6 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4.5 based on 4344 reviewsTripAdvisor (4344)
    Free Parking
    Free WiFi

    This boutique resort on Oahu's northern shore – about 45 miles northwest of Waikiki Beach – is popular among avid movie- and television-buffs: Turtle Bay Resort was featured in the film, "Forgetting Sarah Marshall," and the the hit television show "LOST" used the resort's grounds as a backdrop. It's easy to see why Hollywood is so infatuated with Turtle Bay: The property encompasses roughly 850 acres of Hawaiian flora, fauna and shoreline. Inside, you'll find spacious guest rooms, each boasting gorgeous ocean views, as well as complimentary Wi-Fi and flat-screen TVs. Outside of the rooms, amenities remain abundant. There's golf courses, a spa, fitness classes, a tennis center, multiple restaurants, a luau experience, water sports activities and much more. Previous visitors have been wowed Turtle Bay's setting above all and give kudos to the staff as well. 

    Kahuku, HI
    TripAdvisor Traveler Rating 4.5 based on 4344 reviewsTripAdvisor (4344)
    4.0-star Hotel Class
    Good Critic Rating
    Free Parking
    Free WiFi
  • #7
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    Willows Lodge
    Woodinville, WA
    #7 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4.5 based on 1150 reviewsTripAdvisor (1150)
    Free Parking
    Free WiFi

    Hemmed in by the Sammamish River in Woodinville wine country, the Willows Lodge stands as a quiet, wooded retreat just 18 miles northeast of Seattle. The hotel's guest rooms boast rustic touches like stone fireplaces and private patios or balconies, from which guests can catch a glimpse of imposing Mount Rainier on a clear day. Guests can also savor a glass of local vintage paired with pan roasted sea scallops at Barking Frog, the lodge's on-site restaurant, or go for a day of pampering at the spa. Even with its luxurious amenities, Willows still welcomes canine friends along for the trip, and even provides doggie beds. However, this luxurious lodge probably isn't the best place to bring your kids. Recent guests applaud Willows Lodge's prompt, personalized service but some say the accommodations were a bit outdated for the price. 

    Woodinville, WA
    TripAdvisor Traveler Rating 4.5 based on 1150 reviewsTripAdvisor (1150)
    4.0-star Hotel Class
    Good Critic Rating
    Free Parking
    Free WiFi
  • #8
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    Hotel Contessa
    San Antonio, TX
    #8 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4.5 based on 3322 reviewsTripAdvisor (3322)
    Free WiFi

    Perched quietly on the scenic River Walk, Hotel Contessa offers large suites with an atmosphere of class and comfort. Recent guests have been impressed with Hotel Contessa's genuinely friendly staff, which sets this property apart from large chain hotels found in downtown San Antonio. If you are tired of touring the sites, you can retreat to the Woodhouse Day Spa or the heated rooftop pool and Jacuzzi. As the evening draws to a close, indulge in innovative Spanish cuisine at Las Ramblas Riverwalk Restaurant or grab a cocktail at the Cork Bar. And when it comes time to hit the hay, you'll find Hotel Contessa's rooms to be spacious, if not fairly standard with amenities like complimentary Wi-Fi and oversized bathrooms. But compared to room rates at other hotels, recent guests felt they got more than what they paid for at this Benchmark Hospitality property.

    San Antonio, TX
    TripAdvisor Traveler Rating 4.5 based on 3322 reviewsTripAdvisor (3322)
    4.0-star Hotel Class
    Good Critic Rating
    Free WiFi
  • #9
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    The Tennessean Personal Luxury Hotel
    Knoxville, TN
    #9 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 5 based on 115 reviewsTripAdvisor (115)
    Free WiFi

    One of the biggest draws of this boutique hotel is its central Knoxville, Tennessee, location. The Tennessean Personal Luxury Hotel is situated just north of the Sunsphere observation tower and the Knoxville Convention Center, making it a convenient option for both leisure and business travelers. But guests say the hotel's friendly staff and comfortable, well-equipped rooms are just as impressive. All rooms and suites have neutral color palettes with blue and gray patterned carpets, accent chairs and window treatments, plus wooden furnishings and regional map artwork. Illy coffee makers, Cuby radios and flat-screen TVs also come standard, while the 1,646-square-foot Governor's Suite features extra perks like a gas fireplace, a baby grand piano, hardwood floors and floor-to-ceiling windows. The suite's nightly rate covers breakfast and six hours of daily butler service as well. Other on-site amenities include a 24-hour business center, an indoor pool, a fitness center, an executive boardroom and The Drawing Room. But keep in mind that The Drawing Room only serves beverages and small plates in the afternoon and evening.

    Knoxville, TN
    TripAdvisor Traveler Rating 5 based on 115 reviewsTripAdvisor (115)
    4.0-star Hotel Class
    Good Critic Rating
    Free WiFi
  • #10
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    Copley Square Hotel
    Boston, MA
    #10 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4.5 based on 1961 reviewsTripAdvisor (1961)
    Free WiFi

    Sitting at the heart of the trendy Back Bay area – just a few blocks from the Newbury Street shops –this boutique hotel impresses guests with its enviable location and contemporary accommodations. Guest rooms feature simplistic decor with shades of cream and grey and red accents. Though most recent guests report a pleasant night's sleep overall, some say while clean and comfortable, the rooms are slightly compact, even for city standards. Outside your digs, you'll find plenty of amenities, including a fitness center, and when dinnertime rolls around, indulge in tasty fare at XHALE. If you're more of a night owl, take advantage of the hotel's in-house bar, Storyville, which overflows with innovative libations as well as an extensive array of small plates available until the wee hours.

    Boston, MA
    TripAdvisor Traveler Rating 4.5 based on 1961 reviewsTripAdvisor (1961)
    4.0-star Hotel Class
    Good Critic Rating
    Free WiFi
  • #11
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    Sorrento Hotel
    Seattle, WA
    #11 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4.5 based on 1025 reviewsTripAdvisor (1025)
    Free WiFi

    The Sorrento Hotel, built in 1909, is the oldest boutique hotel in Seattle. The vintage property is full of charming details like wrought-iron gates, a palm tree-laden courtyard and the cozy, eight-sided Fireside Room where guests can sit and relax. And classy extras like live jazz and traditional high tea help create an elegant atmosphere. Some recent travelers complain about the uphill commute to the hotel's First Hill neighborhood. When it's time to retire to your digs for the night, you'll find fully stocked honor bars, 42-inch flat-screen TVs, 400-thread-count linens and complimentary wireless internet access. 

    Seattle, WA
    TripAdvisor Traveler Rating 4.5 based on 1025 reviewsTripAdvisor (1025)
    4.0-star Hotel Class
    Good Critic Rating
    Free WiFi
  • #12
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    Sorrel River Ranch Resort and Spa
    Moab, UT
    #12 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4 based on 837 reviewsTripAdvisor (837)
    Free Parking
    Free WiFi

    Sitting on the banks of the Colorado River amid Moab, Utah's famous red buttes, the Sorrel River Ranch Resort and Spa offers guests easy access to natural attractions like Arches National Park. The resort also features a variety of adventurous activities, from horseback riding to hay rides to bocce ball. Or, if you prefer to do nothing at all, spend your days soaking up the sun by the pool or massaging your cares away at the spa. And at the end of the day, grab a bite to eat at the River Grill Restaurant, where you can enjoy great views alongside fresh farm-to-table cuisine. Though the location of this property isn't exactly convenient (about 250 miles southeast of Salt Lake City), guests do appreciate the seclusion, claiming that it makes quieter resort activities like hiking and yoga more enjoyable. However, some guests note that the customer service and the food at the restaurant do not match the 5-star price tag.

    Moab, UT
    TripAdvisor Traveler Rating 4 based on 837 reviewsTripAdvisor (837)
    4.0-star Hotel Class
    Good Critic Rating
    Free Parking
    Free WiFi
  • #13
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    Cheyenne Mountain Resort Colorado Springs, A Dolce Resort
    Colorado Springs, CO
    #13 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4 based on 1487 reviewsTripAdvisor (1487)
    Free Parking
    Free WiFi

    Sitting several miles south of downtown Colorado Springs, the Cheyenne Mountain Resort offers beautiful views of the Rocky Mountains. Drawing inspiration from their natural surroundings, guest rooms are adorned in earth tones and come outfitted with various wood furnishings both traditional and contemporary, as well as luxury bath products and private balconies or patios. Make sure to request a room with mountain views, or else you may be stuck with views of the surrounding resort. Staff was regularly described as warm and friendly, and the resort's 18-hole golf course and on-site spa help contribute to this property's reputation as an R&R haven. And as far as dining goes, the three on-site eateries have a reputation of keeping your appetite satisfied.

    Colorado Springs, CO
    TripAdvisor Traveler Rating 4 based on 1487 reviewsTripAdvisor (1487)
    4.0-star Hotel Class
    Good Critic Rating
    Free Parking
    Free WiFi
  • #14
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    The Essex, Vermont's Culinary Resort & Spa
    Essex Junction, VT
    #14 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4 based on 1467 reviewsTripAdvisor (1467)
    Free Parking
    Free WiFi

    Foodies rejoice: This laid-back New England resort — located just east of Burlington in Essex Junction, Vermont — offers a bounty of culinary offerings. The Cook Academy is popular with recent guests for its private courses in sushi-rolling, pasta-making and baking using local ingredients. And there's fine-dining at the much-adored Junction and The Tavern restaurants as well. When you're ready to work off your meal, the resort allows the chance to swim in the indoor and outdoor pools, play tennis and test your golf game. Or if you would prefer to unwind, book a treatment at the tranquil, full-service spa. Afterward, cozy up in your comfortable accommodations, appointed with 300-thread-count linens, iPod docking stations and classic brick-enclosed fireplaces (in some suites). Some recent guests did feel that for the price tag, the rooms could use some updating. 

    Essex Junction, VT
    TripAdvisor Traveler Rating 4 based on 1467 reviewsTripAdvisor (1467)
    4.0-star Hotel Class
    Good Critic Rating
    Free Parking
    Free WiFi
  • #15
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    Eaglewood Resort & Spa
    Itasca, IL
    #15 in Best BENCHMARK Hotels
    TripAdvisor Traveler Rating 4 based on 610 reviewsTripAdvisor (610)
    Free Parking
    Free WiFi

    If you want to have your cake and eat it too, the Eaglewood Resort & Spa might be a good choice for you. Since it's located in Itasca, about 26 miles northwest of downtown Chicago, the resort is close enough to the city to visit when you want, but far enough away to feel peaceful and serene. Guest rooms here are spacious and come equipped with pillow-top matresses, mahogany furnishings and flat-screen TVs while suites boast private balconies. For stellar views, travelers insist on booking a rooftop suite, which are separate from the resort's main building, adding an extra dose of privacy. If you decide not to head into the Windy City, you'll find plenty to do right here: Eaglewood features a fitness center, an indoor pool, an 18-hole golf course and even an on-site bowling alley. You'll also find a 10,000-square-foot, full-service spa, which earns praise from R&R-seekers for its laundry list of massages and skin treatments. And when mealtime rolls around, Burnham's satisfies a wide variety of cravings with its buffet, while Prairie River Fire Pit and Patio offers a more refined atmosphere. Visitors also rave about the hotel staff at this property. Though recent guests enjoyed the expansiveness of the property, they do concede that it's easy to get lost here.

    Itasca, IL
    TripAdvisor Traveler Rating 4 based on 610 reviewsTripAdvisor (610)
    4.0-star Hotel Class
    Good Critic Rating
    Free Parking
    Free WiFi