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at the 21c Museum Hotel Louisville
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Sep 7th, 2020
I was so disappointed with my 4 night stay. The hotel was practically empty so I was expecting much better service. It seemed like I was actually bothering the receptionist by checking in. I was asking questions about what there was to do in the area and I could barely get an answer from her. The room had a small window and was very dark. I asked to be moved to a room with more windows. The next room had 2 small windows but was a little brighter and I was happy with the switch until I went into the bathroom to take a shower and discovered that the drain was covered in human hair, that was not mine! completely disgusting that the shower had not been cleaned, especially in these times. Makes you wonder what else hasn't been cleaned. I went down to reception and a young man was manning the desk. When I showed him a photo of how dirty and full of hair the shower was, he asked me what I wanted to do. I was floored that I didn't receive an apology. I received a shrug of the shoulders and the same dark room as when I checked in. I moved hotels as soon as hotel Distil had an availabilty. I couldn't imagine 8 nights in this dungeon. TRIPADVISOR.COM USER
Mar 24th, 2020
Chose this hotel because of location 'nearby' convention centre but with opening windows Location - good walk to Downtown venues and attractions Facilities - GREAT restaurant, bar and art exhibits Room - balcony room with gorgeous design and fresh air Bed - super super comfy! Bathroom - good size with lovely amenities Food - American style; good quality Service - variable, but overall good Would I stay again - absolutely! TRIPADVISOR.COM USER
Mar 23rd, 2020
Great hotel in the heart of downtown Louisville... RIght by 4th street live and all the bars and night life. We came in for a Cardinals game and this hotel was an interesting change of pace. Loved the concept and the rooms. Staff was friendly and we appreciate the hospitality. TRIPADVISOR.COM USER
Mar 17th, 2020
Unique concept to have the museum housed with accommodations. I liked the environment. Accommodations were very nice. Food was very good The location was well placed on Main Street close to several distillery and other museums. I would recommend it. TRIPADVISOR.COM USER
Weekend Art Getaway
Mar 13th, 2020
21C is obviously the perfect hotel for a weekend getaway to visit Louisville museums. Not only is the location perfect - Museum Row - but the hotel itself fills the bill with its many beautiful exhibitions. TRIPADVISOR.COM USER
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