21c Museum Hotel Oklahoma City

A Depressing Concrete and Glass Block Bunker

Dec 28th, 2020

I applaud the hotel’s COVID Safety precautions. You could tell they were taking it very seriously from the check in partitions and temperature checks to the policy of keeping rooms empty 48 hours between guests. The check in was very courteous and professional. However I cannot describe a more depressing room than the Light Well Suite. It was three concrete walls facing a dingy light well. No windows. I really felt like I was in a concrete bunker cell. I requested to change rooms but there were no other rooms available. From the website the other rooms that actually have windows that face the exterior seem much nicer. But this room was SO GRIM. Now I want to caveat this all noting that we are in a pandemic. And I have empathy for the people working during this difficult time. It’s important to give extra grace and I do. However unrelated to the pandemic why would a large king bed in a room reserved for two people only have three pillows? We requested a fourth pillow and it arrived promptly. We ordered room service. It took twice as long as they estimated for the food to arrive (50 minutes) and when it came they only delivered cutlery for one person even after specifically asking on the phone how many people required cutlery. So we sat while our $60 meal got cold and waited for more to arrive. The food below average and not cheap. However the staff was very friendly and again working during a pandemic. Anyway if you stay there avoid the Lightwell Suite, request extra pillows and avoid the room service unless you have lots of patience. I think the Taco Bell across the street would have been a better cost/value option. TRIPADVISOR.COM USER 

Best Nice Surprise of the trip!

Dec 3rd, 2020

I can’t say enough great things about our short stay at this hotel in OK City ! What a pleasant surprise ! We are driving across the country from Los Angeles to Atlanta and wanted to stay a night in Ok City. This hotel was one of the best experiences of any hotel I have stayed throughout the world . Imagine staying in a Modern Art Gallery in a chic room with great service and a really great bed and you have 21C! This is by far the best hotel of the trip ( Have stayed in Las Vegas, Flagstaff, Sedona , Santa Fe, OK CIty and Memphis so far ). This hotel is not to be missed . I have never heard of these hotels before and now want to stay in their other hotels throughout the country . Due to Covid there was no food or drink to have in the hotel ( only drawback ), but there was a great restaurant and coffee shop next door that the hotel recommend , that were both great . I think the name of the restaurant was The Social Assembly ( or Club ). The Art in the hotel was great to view , and we were even able to work out in the gym . This hotel is a CAN’T MISS! The whole idea of a great hotel , surrounded by great art, in a historic building ( this hotel is in an old Ford Dealer’s Re-assembly factory and showroom ) is a BRILLIANT idea ! TRIPADVISOR.COM USER 

21c Oklahoma City

Nov 23rd, 2020

21C in Oklahoma City is the best hotel in OKC. I will only stay there when traveling for work or to visit. The rooms were incredible . 21C sets the standard for what a hotel stay should be like.I have stayed at all of the major hotels in OKC for when I have traveled there for business and 21C has never dissapointed, only blown me away with being above and beyond in every way.I will only stay at 21C now after having such a lovely stay there. The location is also great. You can easily walk to a lot of restaurants, shops, and various points of interest from the hotel.I can't think of anything that this hotel could improve on. You can feel confident that you will enjoy your stay if you stay at 21C/ OKC.Five stars all of the way! TRIPADVISOR.COM USER 

Room for improvement

Apr 12th, 2020

Disappointing. The museum theme is interesting and unique. I enjoyed viewing the art, though much that was exhibited was grim and dark commentary on humanity. There was a problem with the reservation. Rooms weren’t ready and check in not allowed until after 6:30pm. The room lacked a working alarm clock, but was otherwise adequate. The hotel provides no parking except via valet service. Some of the hotel personnel encountered were disinterested and not at all helpful, though this was not true of all. The desk was understaffed (one person) at critical times and they are ill-prepared to deal with groups. Be prepared to stand in lines. Now, the very best advice I have for future guests is to check your credit card statement carefully. I am now trying to deal with doubled charges for a room and they don’t answer phones at all having closed to guests due to corona virus concerns at this time. I will choose another hotel next time. TRIPADVISOR.COM USER 

First Timer

Mar 9th, 2020

There was a lot of activity going on during my stay, the LA Clippers were staying there, there was a political celebration party as well. Hotel was busy. I enjoyed the art. Room had a few issues, wet carpet area and no hairdryer. TRIPADVISOR.COM USER