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at the Hotel 41
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Are you kidding?? Wow!!
Sep 17th, 2020
I want to preface this review by saying that I am not a fancy person, nor do I know how to act in fancy ways. Haha. I've worked in restaurants and get a little uncomfortable when I'm on the other side of the table in a nice place, but let me tell you, right from the get go, you are floored by the service!! Ahhhhhhhh! My partner had booked us in, and he spoke to Maria through email about a few things to customise our stay. She was polite and kind. Even with last minute requests. When we arrived, Maria greeted us and we were guided to floor 5 where we went straight to the executive lounge. I believe it was Marlen that greeted us and Adele who was working at the desk. Mohan tended to our table and we were greeted with rose champagne and little snacks. We decided to stay for another cocktail before getting to our room. I need to note that the hotel pumps their perfume through their vents but it's at the perfect level and you kind of just want to bathe in it. We had booked a king exec room and that was luxurious enough for us. But as we spoke to Mohan and also Andrew about why were celebrating in style, we noticed that they seemed to be setting up something. We didnt know it was for us, though. Very professional. We got taken to our room. Turns out they decided to kick it up a notch and give us a junior exec suite. WHO NEEDS A SUITE?! Apparently we did. We didn't know what to say but thank you. Haha. Then we got upstairs to the bathroom, and there was a sweet message written on the mirror regarding why we were celebrating. I think they said Adele was responsible for that... thank you so much. We had to quickly get ready for our night out but when we came back, our room was done up again. We were only in the room for 2 hours (we did throw our clothes everywhere though haha) but really lovely to come back to a tidy surprise. Also, they left a little moisturising treat for eyes and lips! They also left it on my side of the bed which was like, a little creepy but so cool how they knew. I'm sure my side looked more "girly" but after so many cocktails, I prefer to think that they're geniuses. We ordered off the complimentary menu bc it was midnight so we didnt know how it worked. So I went into the lounge and Dragosh (sorry about the spelling), took my order and took it to our room. The food was amazing. We had a seafood jar, noodle jar, and a cheeseboard. Great job, Kitchen! The next day, we made some espresso in our room. I just need to paint this picture for you. I put my really nice bathrobe on, put on the comfiest slippers, I made my way downstairs and realised that there was no water in the nespresso tank. Because at this point, I had gotten used to the fancy life, I couldn't be asked to go upstairs to fill it up. I took a bottle of still water, and filled the tank up and made my espresso. Never in my life will I do that again, but in that moment, it felt like the right thing to do. Haha. We had a slow morning and had plans to see a friend then come back for dinner in bed. My partner had ordered a lavender bubble bath for me because I love baths. It was set for 8pm. We were having such a good time out, we had to move the bath, last minute, to 9:30pm. I felt so bad but when we got there, the water was nice and hot, and there were brownies. My bath... came with brownies. It was perfect and I had to take the lavender bar of soap with me bc it smelt amazing. We ordered food and wine. Pasta, fish and chips, cute little miniature sauce pots. And some mini starters. We didnt know how to act when our food arrived. Two lovely waiters came in with masks and gloves set everything down for us. We did notice some champagne glasses but we didnt order champagne. And a few minutes later, we heard a knock and one of our friends had ordered us a bottle of LPR to the room just as we left him earlier that evening. So lovely!! We ate and watched sister act 1 and 2. And really loved our evening. The next morning, I had to order an eggs benny and a coffee, again, perfection. We then had to check out, sad to leave the perfumed walls of luxury. I need to say, as someone that is not used to this life, you get used to it very quickly haha. There's a lot of sadness in the world but if you are in a good enough space to spend a bit more on a hotel experience, go to Hotel 41. I don't think I'll ever see hotel service the same again. They do everything with so much care and attention to detail. They listen to you when you're speaking to make sure that your stay is catered to you. The covid safety measures are great. And the fanciness is not over the top. We both felt well taken care of and the warmth from the staff left us wondering if we should have booked for an extra night haha. I could go on, but I need to get on with my day. Thank you so much, Hotel 41. It was an absolutely incredible time with you. TRIPADVISOR.COM USER
Birthday weekend away.
Sep 16th, 2020
Hotel 41 has been by far the best hotel I have stayed at in the UK, and beyond. The service was impeccable. Nothing was too much trouble for the staff, the personal touches could not be faulted. From the moment we arrived the staff were welcoming, and made us feel as though we were the most important people around. The food was great, cocktails were amazing, the architecture was incredible, all the little extras were of the highest quality. Andrew took care of us and went above and beyond what I'd expect. The rest of the staff were just as amazing and made our stay the most memorable and it was a pleasure to stay here. We will certainly be returning and cannot wait to stay at this venue again. TRIPADVISOR.COM USER
The Highlight of our Year
Sep 15th, 2020
To celebrate our Diamond Wedding Anniversary and my Wife's 80th Birthday we originally booked to stay at The Rubens at the Palace in April but Covid spoiled all that. We subsequently rebooked for early September but were informed prior to our visit that we had been upgraded to a sister hotel, namely Hotel 41, which just happens to occupy the entire 5th. floor of The Rubens building with it's own entrance and direct access lift. This resulted in our experiencing a 3 night break in a fabulous location. To add further to our pleasure on arrival we found that we had been further uprated to an Executive King room. Bliss !! From the time we arrived to our departure we were in receipt of the highest service levels from an exemplary Staff who really got to know us personally, we were never even asked for our Room No. during our stay. It would be churlish to select any member for particular mention, everyone to the same high standard. The whole experience was unexpected and truly memorable, the complimentary extras Afternoon Scones, Evening Canapes and the very original 'Plunder the Pantry' putting the icing on the cake. An unexpected experience but one we would thoroughly recommend to anyone wanting a Luxury stay in London. TRIPADVISOR.COM USER
A hidden jewel
Sep 15th, 2020
We unexpectedly stayed here on route home for one night and cannot recommend this hidden jewel highly enough. We had been upgraded from their sister hotel and we had been slightly concerned that a hotel with such high credentials would feel uncomfortable and potentially pretentious but this was absolutely not the case. The serrvice, rooms and foid were a treat although we couldn't do the 24hour grazing pantry justice. We will definitely return...for a treat. TRIPADVISOR.COM USER
Wow! What a stay
Sep 13th, 2020
We booked a stay here for our Wedding Anniversary. Well i read the reviews, before making a choice of where we would stay. We come to London very often and have stayed in many hotels over the last 20 years. I have to say that our stay here was very different and very refreshing. Great location and to say the service is fantastic is an understatement. Genuinely friendly service, from all staff. The hotel is very comfortable and has thought of it all. We only stayed one night which was far too short, but we will definitely stay again. Andrew was a member of staff that really added a special touch to our stay, friendly and helpful where nothing was too much trouble. What a fantastic hotel! TRIPADVISOR.COM USER
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