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at the IBEROSTAR 70 Park Avenue Hotel
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Decent location but lacking a few basics
Apr 6th, 2020
Decent location however little disappointed that no free water in rooms or coffee making facilities. Water available in room but at a whopping cost of 8 dollars a bottle! Rooms are ok and reasonably priced. TRIPADVISOR.COM USER
Mar 25th, 2020
The staff was very friendly and helpful. The accesible room was perfect. Very close to many attractions shops and restaurants. It has no restaurant. Fully wheelchair accessible. We were totally satisfied with the service and the friendly attention of the staff. Thanks TRIPADVISOR.COM USER
all good but for a couple things
Mar 25th, 2020
we really liked the staff that helped us in every way. the room was quiet and comfy. we had our dog and it was a bit of a hike to the dog park. that's 1 thing. the 2nd thing is my husband was ironing his dress shirt and a glob of mold came out of the steam sprayer. really nasty black blobs on his sleeve. stains that are not coming out. the helpful staff gave us a business card to speak to a "director of front office." no response. so we contacted the front office listed contact from their website. this communication became insulting. several emails telling us we were mistaken about what and how it happened and it was our fault. it's very lame and it's no way to spend your time arguing with someone who wasn't there and won't accept responsibility for their room amenity being filthy and ruining a guest's clothes. so - here's my review: the dudes running at the top suck. this "front office" has no regard on how to treat customers. won't go back because of them. TRIPADVISOR.COM USER
Mar 19th, 2020
This is a great hotel to stay downtown NYC. The staff is kind and always willing to help the visitors. Walking around you can get to most of the attractions in NYC. Close enough to central park and to Central Station, you are a walk away from everything. TRIPADVISOR.COM USER
Sophisticated boutique hotel in Midtown
Mar 18th, 2020
Just back from a 3 night stay at this lovely boutique hotel. Travelled with a friend: we had a single room each. Both rooms very nice & spacious. Immaculate bedding, pleasing queen size large beds for single occupancy rooms. Nicely furnished with plenty of lamps, desk, armchair, coffee machine, fridge, TV, good bath with over head shower. Toiletries provided (eco friendly wall dispenser style). Plenty of towels. Large wardrobe/bathrobes. Only thing missing is a kettle (if you’re a Brit like me - probably would like to be able to make a cup of tea in room!) This hotel is well situated in midtown. Literally a couple of minutes from Grand Central Station. Service excellent. It’s obviously an old building from perhaps the 1930s? and has real charm. Seems quite newly decorated in the rooms. Calm atmosphere in reception area. I would highly recommend this hotel. My room was 1401 on 14th floor - no traffic noise. TRIPADVISOR.COM USER
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