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at the AC Hotel Aitana by Marriott
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Feb 29th, 2020
I’ve stayed here before. It just gets better. One consitency: the staff. They are exceptional. Always friendly, always helpful, always polite. The rooms are excellent. Everything works. Unlike most other hotels, they take care of the “small” things. For example, the laundry bag is always replaced. In most other places one had to call housekeeping for a replacement when used. The elevator works! The location is great. Breakfast, lunch and dinner are good. My test: would I go back? Answer: as soon as possible! TRIPADVISOR.COM USER
Great place...great people!!!
Feb 11th, 2020
Service and quality combined...!!! Rooms are great....Restaurant is good quality... People are very friendly and giving extreme good service... Close to famous Bernabeu Stadium.... Despite being on the Passeo dela Castellano...it is very quite...!! Very nice breakfast as well... TRIPADVISOR.COM USER
Nice room but not what was advertised
Nov 28th, 2019
If you feel the heat and need a cool bedroom then don’t book this hotel. There is NO air conditioning in the winter. Surely it should be up to the guest to choose how hot or cold they want their room. I find this is becoming an increasing problem with hotels. Don’t advertise what you can’t offer. A long night ahead! TRIPADVISOR.COM USER
Nicely appointed but terrible pillows
Oct 17th, 2019
Walk in and has a smaller hotel feel. Check in process was very easy and hotel room large and very clean. Bed not very comfy and boy are the pillows just awful! Slept terribly and had to be up at 5am anyway so wasn’t a great nights experience all in all... quite a lot of noise from the street too. TRIPADVISOR.COM USER
Does. The job wit a +
Oct 14th, 2019
Not the most modern, nor trendy, but nice and clean, ok standard and situated 20 minutes from the airport with central Madrid still close. Worth a stay 👍 for a short stay. Perfect situated for a Real soccer game with stadium just couple of minutes walk. TRIPADVISOR.COM USER
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