AC Hotel Atocha by Marriott

Calle Delicias 42 | Madrid, M 28045  [SEE MAP]Madrid, M  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Perfect for weekend

Aug 16th, 2020

Close to all most important venues, near major train station. Clean rooms, silent, beautiful patio. Helpful and really nice service. Cool place to stay for business or trip. Nice breakfast. Comfortable bed, spacious room with modern bathroom. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Decent 3 and half star hotel

Jun 22nd, 2020

Good location in a nice neighbourhood but also tough for taxis to find if their not familiar with the area. 10 mins to Del Sol, so not far to the centre. This hotel is in the Marriott chain hotel group but doesn’t really live up to the Marriott name. You have two properties, the main building then another building in the back that’s connected through a hall way. I stayed in the main building. It’s kinda weird but this hotel has plenty of rooms. This hotel does not have a gym, just a little room with some cardio machines. Pros: good location, clean, nice bar area, very nice shower, nice bed, good staff, quick check in and out, good internet. Cons: no room service, small rooms, weird designed room, a see through glass shower which is also weird but apart from that like the design. Very thin walls, so can literally hear every door slam, you can hear the cleaners in the morning, and hear people walk up and down the hall way. Also not too many amenities in the room. This is my honest review, and the hotel is not great for its price. I wouldn’t stay here again. There are plenty other nicer hotels in Madrid I would recommend. I would say in my opinion this is more of a 3 abs half star hotel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Close to Atocha station, major museums and the Park Buen Retiro

Mar 3rd, 2020

AC hotel was a comfortable stay for the one night we were there. They upgraded us to a room with a balcony and the room we got was rather spacious. Compared to other cities in Spain, I think you have a stronger chance of getting larger rooms in Madrid. It was easy to get to from the Atocha train station, about 7 min walk (google maps makes it look like you have to go completely around the station and takes a 14 min walk but it's wrong). Like everyone else said, the bathroom was odd so don't recommend if you are sharing a room with friends unless you figure out privacy arrangements. The shower is see through from the room. Not sure why a lot of new hotel designs are like this. The shower grates do hurt after while. It's definitely a different setup than other AC hotels I've stayed at. However, a key feature of ACs that I really like is the consistency in minimalist design for a clean and comfortable space - ie wood floors instead of gross carpeting and no extra cushions or covers on the bed that you can't tell if it ever gets washed. You just know you're getting clean bed sheets and clean pillows to sleep on. Location is good, it is in somewhat of a local neighborhood so it's quieter and it is a good base from which to explore the city if you were to stay a few days. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Awkward room and terrible customer service

Feb 23rd, 2020

We were first given a standard room and the shower is all glass in the middle of the room. So weird! Then they upgraded us to a room with a balcony on the 5th floor. A little better but the shower is still very awkward. There is a strange metal floor and no place to put your toiletries and very difficult to shower. The balcony was nice but it didn't have any furniture at all. Not even one chair. You can park near the hotel at their parking for 23 euros a day but on Sunday on-street parking is free. There are also 2 AC Hotels on the same street so that can be confusing. The front desk staff were very unhelpful. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Conveniently located for a layover; "interesting" shower arrangement

Feb 22nd, 2020

A primary reason for choosing this hotel is to be close to Madrid’s primary train station on a stopover, either for rail journeys across Spain or for quick connections to the airport via Cercanias train, bus or Metro. To reach this hotel, use the Calle de Mendez Alvaro exit, cross the street, turn left and then turn right at the second street dead-ending into Calle de Mendez Alvaro. One idiosyncrasy of this hotel is that the showers in the guest rooms are glass-walled in the bedroom itself, with no way to make the glass opaque. TRIPADVISOR.COM USER 

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