AC Hotel Boston Cambridge

10 Acorn Park Dr | Cambridge, MA  [SEE MAP]Cambridge, MA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Clean and new but cold and unwelcoming

Feb 20th, 2020

Honestly, who designs these places? Between the monotone (grey) palette and abundance of cold, hard surfaces (no carpet in room, for instance) we jokingly referred to this hotel at "Cellblock 8" during our stay. Everything is square, and hard, and cold and...grey. Walking down the hall it was actually hard to discern where the wall ended and the door started. I realize that different people have different tastes, and this was just not ours. Definitely not a warm and welcoming place to stay on a very cold Boston weekend. Parking is extra even though it's in an industrial park-like setting with lots of space around. Breakfast is extra, as well. BUT...the staff was very nice and helpful. So, there's that. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

DON’T STAY HERE!

Jan 31st, 2020

DONT STAY HERE! I had such a bad experience with this hotel. Check out was at 12pm and my party left at that exact time. After I left the hotel my card was charged $200 and the hotel claimed there was damages made to the room around 6! I tried emphasizing that I checked out at 12pm and I left the building. When I spoke to a representative on the phone by the name of Akim, he kindly told me that someone broke into the room after I left! I was shocked. Although, the remaining staff blamed me for the incident. One of the staff members by the name John said “ You’re lucky we didn’t call the police” in a threatening tone. I called several times trying on several attempts to get my money back for the damages I did not make. It was such a beautiful facility with terrible customer service. I’m extremely disappointed, I will never stay here ever again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Spectacular hotel

Jan 11th, 2020

This was a fantastic property. I had never stayed in an AC before. It was a fantastic Marriott property. The hotel was very nice, quiet, and spacious. The bar and dinner was outstanding. Louis at the bar was particularly good and made the evening enjoyable. I was shocked at how good the food was here. I really enjoyed the meal I had on my first night. Highly recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very nice one night stay

Jan 9th, 2020

We had to stay here because The Row hotel was over booked. They put us up for the night here. The place is very modern. The people working here, and we met many have all been very nice. The room is very clean and nice. The bed was very plush, soft and comfortable. Good place to stay and reasonably priced. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Business trip

Jan 8th, 2020

The hotel has very thing you expect for a business hotel and is well maintained. Perfect location to business visit in the Cambridge area. Small drawback is that it is place a bit alone but there is only a short walk to the T station which puts you into Boston quickly TRIPADVISOR.COM USER 

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