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at the AC Hotel Oklahoma City Bricktown
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Review COVID19 edition
Aug 2nd, 2020
I am reviewing this on a trip that is taken during the pandemic. All non-pandemic related experiences were fantastic. I am very impressed with how friendly and enthusiastic the employees were, those are hard traits to find or improve thru training. The hotel location is perfect for anyone playing tourist while visiting. This trip did go without some snags experienced at the hotel. Masks were required in the hotel common areas as posted around the hotel. Employees were doing a really good job on properly wearing them till my second night were the desk clerk was using hers more as a chin guard then a face mask. She assisted a couple customers wearing it like this. There are hand sanitizer stations around the lobby area and those were kept filled. The last issue I had with the hotel was toilet paper. So during my stay I ran out of toilet paper as they had a 1/4 filled roll when I check in, there was no "backup" roll located at all in my room. During dropping off my key another guest had problems as they also to did not have any toilet paper so this seemed to by a systematic problem. Also if staying, if you were a light sleeper I would avoid rooms facing the main street which I believe is Oklahoma Avenue. This is a nightlife area of town and the racing engines of some cars were very load. TRIPADVISOR.COM USER
Really nice hotel
Jul 28th, 2020
Stayed here for two nights, and with the virus issues going on you can get a good deal on stays right now! Got in for $89 a night. The hotel looks and feels brand new. I heard that it is actually about 2 years old, but you would think it opened last week. I won’t ramble on too much the pictures speak for themselves. TRIPADVISOR.COM USER
Great location and price
Jul 5th, 2020
Check in was a bit chaotic, one new new employee busy with a group while our clerk was helping her and checking us in at the same time. In the midst of this, the parking situation was miscommunicated and we lost money but it worked out in the end. Lobby was very clean and it seemed like there was always someone mopping, vaccumming or wiping down every time we went through. Rooms were nice but carpet in the hallway was dirty. Missed the breakfast and bar area being open due to Covid restrictions. Nice location with many restaurants within walking distance. TRIPADVISOR.COM USER
Jun 14th, 2020
What wonderful find. Loved the room, the hotel, the check in. Even under the circumstances we are in it was still a top notch place to stay. I am sure when they open the bar back up and the Valet parking it will be perfect. We love to stay in Bricktown area so we can park and walk to the restaurants and bars. This place is perfect. WE will be back!! P.S. I loved the square toliet and the complimentary toiletries!! TRIPADVISOR.COM USER
Mar 16th, 2020
Cody was great and very helpful during our stay at AC. The facility was clean and all the staff were kind. I really love how the rooms are all white as well as the bathroom. We had a small issue and the front desk took care of it in less than 10 minutes. Mr. Brock who played live music on Saturday was also great. Love the vibe. TRIPADVISOR.COM USER
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