AC Hotel by Marriott Montreal Downtown

250 Rene Levesque West | Montreal, QC  [SEE MAP]Montreal, QC  [SEE ADDRESS]
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Courtesy of AC Hotel by Marriott Montreal Downtown

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Guest Reviews

TripAdvisor Traveler Rating 1

Party hotel - Expect a complimentary room change at midnight because of noisy neighbours

Mar 9th, 2020

This seems a recurrent problem as there was a big sign in the hall regarding this issue with noisy guests. Apparently, they are evicted after a 2nd warning but in our case case the hotel "had the pleasure" to accommodate us in a different room in the middle of the night. No compensation was offered, I guess it was our fault after all. Would not recommend if you are looking for a good night of sleep. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Average hotel, though better than most in Montreal.

Mar 5th, 2020

Zero Centigrade outside and heating system set to cool. It seems impossible to ask for milk to go with your coffee, even after 3 or 4 attempts, 2 nights running. And even in the hotel shop, you could not buy milk.NOt sure what you would do for tea. Breakfast only buffet, and egg options very limited. Croissants were excellent. The bed itself was comfortable and good pillows. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Experience

Feb 24th, 2020

The AC Hotel by Marriott Montreal Downtown offered such a great experience. We came to Montreal for a long weekend and this hotel far exceeded my expectations. I would stay at this hotel every time I come to Montreal. The staff is the most helpful, engaged staff I have experienced in a hotel in a long time. Everyone went above and beyond to ensure our comfort from being extremely responsive when requesting wine glasses to offering amazing food and entertainment recommendations. Fredrick (forgive the spelling) is the most amazing hotel employee I ever encountered and was always extremely energetic and kind. He is the kind of employee you should always want on your team. It seemed as though he worked 24 hours per day (because he was always available) and he always had a smile on his face. David, the amazing bartender, made the best martinis and offered entertainment suggestions that were beyond our expectations. All hotel staff should be this engaged and friendly. We felt spoiled our entire stay. The hotel room was clean and modern. The bed..was the most comfortable bed ever along with the amazing pillows! Kudos to the management staff of this amazing hotel. Keep up the great work! I highly recommend this hotel and will definitely return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Almost Perfect

Feb 23rd, 2020

From the moment I walked into the lobby the staff were incredible. So friendly and kind. The hotel itself is modern and nice. The room was a clean, a good size with a comfortable bed. My only issue was an odour in the shower. (Its separate from anything else.) The odour was only in the shower, and could be noticed when the door was open. However, when the door was closed it wasn’t an issue. Aside from that everything else was great! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Do not clean rooms

Feb 17th, 2020

Perfect location. However, during our entire stay our room was never cleaned and our beds were never made. They were not helpful with compensating us either. Very disappointed in their customer service. Housekeeping seems to be understaffed and goes off duty very early. They brought us towels, however, a nice clean room would have been nice after days of walking and doing many activities. Would not stay here again. Not a good first impression. TRIPADVISOR.COM USER 

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