Aguas de Ibiza

Salvador Camacho, 9 | Santa Eulalia del Rio, Ibiza 07840  [SEE MAP]Santa Eulalia del Rio, Ibiza  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Best Hotel in Santa Eulalia!

Jul 15th, 2019

Fantastic hotel in such central location. The interiors are absolutely gorgeous! Such a chilled vibe with music by the poolside and in the restaurant. The staff are incredibly smiley and happy to assist with absolutely everything. We had a few glitches (Like people do on vacation! Come on let’s be honest... ) But they all and I mean all staff..quickly worked together to resolve the matter as soon as possible. Big thank you to the reception staff and management team who were extremely calm and professional! They did their upmost to make us feel special and appreciated. Big thank you to management again. They were so good to us and spoke beautifully and calmly when any issue arose. Even when we asked for a late checkout.. they did their very best for us to enjoy the hotel a little longer! The hotel was so good I didn’t venture out.. not once! And that’s so not me... the hotel vibe was so calm and relaxed I didn’t want to go anywhere! I just wanted to be chilled and talking to the varied guests..Except to the bar where the cocktails were totally exceptional! Thank you! Breakfast was excellent, so fresh and so much variety.. even catered for my vegan diet which was appreciated and such thoughtful little touches to make eating at the hotel the best place in Santa Eulalia, for me with such dietary intolerances.The spa was great too! Clean and super efficient staff making the Clarins Spa a lovely environment to relax an have a massage.Oh and you must head to the rooftop bar!! It’s incredible. So chilled great atmosphere! I absolutely love this place. Don’t listen to the negative reviews! Book your stay today.. I absolutely had a fantastic time and would like to thank all the team especially the hardworking bar staff catering staff and management for my experience at Aguas totally amazing! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Totally worth it

Jul 15th, 2019

We had a fantastic time, hotel very well located, modern, trendy decor with a lovely rooftop bar. It feels like a boutique hotel. You also get an excellence service and breakfast is memorable...will return as soon as possible TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Non- hotel guests at pools

Jul 14th, 2019

Absolutely outrageous that non-hotel guests are allowed to use the pools. For the price you pay a night, you should expect exclusivity, not girls in groups talking about their promotions at Ibiza clubs and where they work down the road. Especially considered that there is not enough pool space already and people are fighting for beds, I find this absurd. There was no space for us hotel guests on the roof because of non-hotel guests with their own towels! Awful for a 5* hotel. The only good aspect of the hotel is the lady at concierge Laiza, so helpful, personable and accommodating. Breakfast is ok and the waiters didn’t know what an iced coffee was, which I then had to make myself. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A little lacking on this occasion...

Jul 13th, 2019

My husband and I have been lucky enough to stay at this hotel a number of times. Whilst it is still very good there were a few niggles on this visit. As other guests have mentioned getting a sunbed is a complete nightmare. Towels laid down first thing, beds blocked by absent people for hours. Really not managed. Also, the new rooms are open but the additional pool is not, so simply not enough pool space to go round. Random music is played from 8am until late. So if you sit on your balcony at any time it's there and seems to reverberate of the balcony ceilings. Rather annoying, not something we remember from previous years. Building work was taking place, not too noisy but still noticeable. Service good. Hopefully the issues will resolve when all the work has been completed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

(Not quite) Grand Corner Suite

Jul 12th, 2019

Here for 6 nights last week. Grand Corner Suite room 101. The hotel is in a great location. Easy walk into the centre of Santa Eulalia and to the many restaurants around the marina area. Quieter part of the resort which was ideal. Got taxis to/from the airport - easy and in plentiful supply. About 40Euro each way and a journey time of 20-25 minutes. We had no issues with the hotel itself. Clean smart public areas and the majority of staff we dealt with were helpful and pleasant. Other reviewers have reported issues with service at breakfast but we had none. Ok, not the greatest hot food selection (even on the separate a la carte menu) but everything we had was absolutely fine and arrived quickly. We saw the building work happening on the roof but it didn't affect us, never heard it. Instead we had to listen to the rather loud music played through speakers by the pool below from 8am onwards but at least it was easy listening music. Our only issue was a big one for us. I am not a fan of having to reserve sunbeds by the pool (and as others have said, that happens all the time here) so wherever we stay we try and get a room which has a private sun terrace. I chose the Grand Corner Suite as the photos on the website suggested a terrace looking out to see with sun loungers in full sun. Sadly, the reality didn't match up. Because of the overhang from the balcony serving the room above, the only sun we had on our balcony for most of the day was a strip about 60cm wide along the front edge. Thankfully my other half wasn't bothered about sunbathing so I was left to enjoy the strip of sun on my own but it was rather disappointing all the same. (I've attached photos). Yes, we could have used the main pool or the rooftop one, but we chose this room type so we didn't have to. Having looked up at other rooms/balconies, I don't think any rooms would have full sun on their balcony all day other than maybe the very top floor ones, so please bear this in mind if it's important to you. Other than that the room was fine. Well equipped, free non-alcoholic mini bar, coffee machine, etc. Everything you'd expect. I probably wouldn't return to this hotel, which is a shame, but we did enjoy the holiday so I would recommend it. Just be aware of the balcony issue. TRIPADVISOR.COM USER 

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