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at the Airport Value Inn and Suites
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Could be better
Oct 1st, 2020
I moved in the hotel. In May, 2020 and moved out, September 27, 2020. Having been in the hotel business since 1968, the longer the stay, the more things can go wrong. I had several unpleasant experiences with several employees, exclusively with the front desk and assistant manager. They have not been trained properly, to know how to respond to situations. One front desk employee, told me it was not his job when I asked for fresh towels delivered to my room, which was 12' from the door to the front desk door. He also told me he could not leave the front desk. However, the next day, he was in front of the hotel smoking and he left the front desk vacant. TRIPADVISOR.COM USER
No Frills Stay in Colorado Springs
Sep 30th, 2020
Sayed at this property mid week, passing through along I-25. For a no frills economy hotel, they made my stay memorable with great service and by providing a clean room for my 1 night stay. Overall, would stop here again knowing I will be met with friendly service and clean bed to sleep in. TRIPADVISOR.COM USER
Dissatisfied military veteran
Sep 5th, 2020
Unclean conditions with even worse service. I would not recommend this specific hotel to anyone I work with as I would not want them to have the same disrespectful service that I received. Management needs to take a hard look at their personnel. TRIPADVISOR.COM USER
The staff is the only good thing about this place
Aug 5th, 2020
Staff is great, room is clean. Those are my only positives. The places stinks of cigarettes. It's very loud and busy all the time. Alarm clocks kept being left on every morning for quite a long time. It's in a shady area. It's in between a gas station and an apartment complex, a lot of tire locks to prevent people stealing. Paper thin walls so you can hear everything. Yea maybe if this place was 40 a night but it wasn't it was 75 with all the taxes. TRIPADVISOR.COM USER
This place sucks
Jul 4th, 2020
Everything about this place sucks. The whole building smells of smoke. We booked a non-smoking room, and our room smelled of smoke so badly we actually booked a different hotel and abandoned our reservation at the Travelodge. The furniture in the room is clearly well worn and unmaintained. The room was generally unclean. We booked a room with a king sized bed, but the bed was a queen sized one. The room clearly used to be a double queen, but they removed one queen and called it a day. Staff didn't show any care for our concern. The hotel is in a sketchy area with a lot of people walking around at night. Your money is better spent elsewhere. TRIPADVISOR.COM USER
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