Alma del Lago Suites & Spa

Av. Bustillo 1,151 | Bariloche, Rio Negro 8400  [SEE MAP]Bariloche, Rio Negro  [SEE ADDRESS]
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Courtesy of Alma del Lago Suites & Spa

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Guest Reviews

TripAdvisor Traveler Rating 3

Not a 5 star. I read the reviews, but didn’t listen

Jan 27th, 2020

The pictures looked so great. Yes, the views are good. Rooms are tiny and not very nice. Not in a great part of town for walking to restaurants, etc. No turn-down service. Depending on what you pay, it might be fine- our hotel came as part of a big trip package so I don’t know what we paid. Just don’t expect a 5 star hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Hotel is very pretty unfortunately the service is more of a 3 star than a 5

Jan 8th, 2020

I believe that the hotel itself is very pretty and the rooms are very nice but it all changes due to the fact that the service for groups is not acceptable. The reception has some interesting characters that get upset if you tell them that what they have done is not correct like the right handling of the luggage and instead of accepting refute with untruths. So to put it simple it is very unfortunate that such a nice destination and location is broguht down by its employees. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Simply Magnificent!

Jan 5th, 2020

We stayed 5 days (Dec 2019) in this hotel which was booked for us by an agency (Patagonia Travel). It took us around 18 hours to get there from Houston, TX, the moment I stepped in our room I felt it was totally worth it. The view of the lake was magical, I saw starts which I've been missing so much. The Staff is very kind and helpful. The gentlemen at the front desk were super good, professional and helped us every time we had a question or request. I loved it so much, it will stay in my memory for a long time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely hotel

Jan 4th, 2020

This is a hotel with all of the expected amenities - there is a gym, a spa, a pool, and a sufficient breakfast buffet. The location along the lake is quite lovely. You can walk into Bariloche and access lots of fun things in the area. The front desk service left something to be desired, e.g., one of the employees was messing around on his phone as I stood in front of him at the front desk. When I asked about a particular restaurant, he indicated that it did not take reservations but it turned out reservations were required. If you like to use the gym, try to get a room on level -5 - you can walk out your back door and directly into the gym. They have water coolers there too to refill your bottles. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice views over the lake

Dec 30th, 2019

This hotel has excellent views over lake Nahuel Huapi from the rooms, restaurants and the swimming pool. The rooms are spacious. Breakfast with ample options (bread, fruit, sweets/pastry etc.). The staff was friendly in e.g. helping to find restaurants. Some points for Improvement: -the rooms have wood on the floors and you hear other people moving furniture all the time. -the last 100-200 meters to walk from the city center to the hotel do not have a side walk TRIPADVISOR.COM USER 

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