Aloft Dallas Downtown

1033 Young Street | Dallas, TX 75202-4807  [SEE MAP]Dallas, TX  [SEE ADDRESS]

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at the Aloft Dallas Downtown

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Guest Reviews

TripAdvisor Traveler Rating 2

Terrible customer service and place for business

Jun 13th, 2019

I stay at Marriott and Aloft hotels for business over 75 nights each year and this hotel is the worst. We chose this hotel for a team meeting with 10 people flying in from all over the country. Let me start with what’s good. Hotel is trendy, industrial decor, large rooms, clean, fairly close to downtown restaurants etc (10 min walk), decent gym with modern and working equipment. Let me list why I provided this rating: 1. We booked for 3 nights and were checked out of rooms each day 2. Advised not to walk around alone at night (in fact one of my colleagues was attacked by a homeless man coming out of subway (around corner from hotel) at lunchtime. This is NOT a good/safe location. 3. Front desk staff are respectful but not friendly at all and , not helpful. Almost seems like we are Inconveniencing them. 4. We booked a conference room for 3 days, were told the room was good for projecting. Arrived, room locked, had to wait 20 mins for someone to come and open it, 0 places to Project, 2 large pillars obstructing any walls, dark purple walls that you cannot project On, windows on all other walls. If we would have known we would have shipped our screen!!!! 5. No water or anything provided in conference room for the group (conference price not cheap!!!) 6. After the 2nd day in the conference room someone in the hotel cleaned the entire room, took our supplies, snacks, electronics (projector). Bear in mind no one but us and staff had entry keys. When we asked the front desk they had no idea what happened, tried to call sales people who would not answer their phones or get back to us. I am writing this before our morning meeting on 3rd day and still no answer on our supplies. 7. Limited menu for food in evening, yet too dangerous to walk around at night! Just be wary about staying here for business or single travelers. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great value. Very clean large room. Also great price on downtown parking.

May 27th, 2019

I recently stayed at Aloft in downtown Dallas and I was very happy with my choice of hotel for my visit. My room was spacious and VERY clean. I was also happy to see that my room had a mini fridge and one complimentary bottle of water. Maid service was great and the overall staff very friendly. Only thing was the selection at the little shop for food onsite was a bit limited but it really did not create a problem. I would stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Love this Hotel

May 24th, 2019

This hotel is on top of it! The bar is happenin, the staff is super friendly, the food is delicious and the room was clean and excellent. The location of the hotel is good, there's lots of places to walk to. I am so glad we stayed! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Dallas Hotel

May 15th, 2019

I spent a week at this hotel. Reasonable breakfast and a very convenient location to downtown Dallas. I was in Room/Suite 326. Spacious, clean & a very comfortable bed. Even though it faces the street, it was very quiet. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Funky vibe in a converted warehouse

May 5th, 2019

If you've never stayed in an Aloft (part of Marriott), it's a chic urban feel that caters to a younger millennium type crowd. The lobby is loud and generally bustling with younger people, but has a very friendly vibe! TRIPADVISOR.COM USER