Aloft Harlem

2296 Frederick Douglass Boulevard | New York, NY 10027-5324  [SEE MAP]New York, NY  [SEE ADDRESS]

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at the Aloft Harlem

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Guest Reviews

TripAdvisor Traveler Rating 4

Clean, functional hotel with great customer service

Aug 18th, 2019

There aren't very many hotels in the area so Aloft was the only choice available. I was pleasantly surprised as it has a cool vibe and the rooms are refreshingly crisp and modern although on the small side. I arrived after 1am and had no issues. The front desk was gracious and accomodating. Would definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great hotel for Columbia parents!

Aug 5th, 2019

If you look through the photos provided by the TripAdvisor community, you will have a good idea of what you're getting for a room. They are compact, though ours had two quite large windows that provided views for two directions, so we didn't fill at all claustrophobic. The front desk staff was friendly, welcoming, and willing to help out on a few small requests. Our room was clean when we arrived and they were cleaned efficiently during our stay. We spent close to $500.00 for two nights; it is NYC after all. But I've stayed in comparably priced rooms in the city that were not as clean and as up-to-date as Aloft. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful Stay!

Jul 7th, 2019

The staff members of this hotel were so professional, helpful, and kind. The property itself is in a great location with close proximity to subway stations and bus stops. It made it very easy to travel within Manhattan, and, if I was traveling outside of Manhattan, that would have been easy to do too. The hotel rooms are modern and kept clean. I really enjoyed my stay! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Strange entrance, spacious rooms

Jun 24th, 2019

The entrance to the hotel is strange - it is sort of in the basement. If you have bags you can use the elevators on the side of staircase which isn't as obvious in the beginning. Reception staff are accommodating and friendly. A snack bar is located next to reception area where you can find light bites. Rooms were spacious and clean. Location is nice - different feel for midtown or other parts of Manhattan given location is Harlem. Conveniently located if you want to visit Columbia Uni. Also, a few spots close by including a cinema. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good location

Jun 13th, 2019

Good stay but they need to get some things fixed. There is no working ventilation in the room. Make a smell and it is with you for a couple of hours (use the toilet in the lobby). After a shower it is very humid and my wife struggled with putting on her make-up. The toilet and shower room door closes with a barn door type slide. It does not offer any privacy and opening and closing it sounds like a subway car going by (if your partner was asleep they won't be any more but wait! There's more!...) The lights in the bathroom/hallway are bright enough to light up Yankee stadium. When you flick them on in the middle of the night to find your to bathroom you instantly go from pitch black to blinded. It is ridiculously bright and finally when you flush the toilet it sounds there is a guy in the tank with a hammer "BANG!" then back to opening the sliding door. It is like they have never designed a hotel before. Not one thoughtful design idea. The staff are great, very helpful and very nice. TRIPADVISOR.COM USER 

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