Altstadthotel Weisse Taube

Kaigasse 9 | Salzburg, 5 5020  [SEE MAP]Salzburg, 5  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent hotel management

May 22nd, 2020

We chose this hotel for our travels on reviews. Unfortunately, the covid-19 pandemic made adjustments. We could not arrive to stay at the hotel. At our first request, the hotel completely returned the cost paid for accommodation to us. This is very big plus of the hotel. There are different situations in life, and in this case the hotel completely went to meet us. Of course, if we plan to visit Austria, we will choose this hotel, which did all for us. For information. The second hotel that we paid in Vienna (Arthotel ana enzian) was awful and still have not returned the payment to us. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fab stay

May 20th, 2020

My mother and I stayed around a week before the lockdown for a few nights. The room was recently renovated and very trendy and comfortable. The hotel is the perfect location for walking everywhere which meant we could pop back to the room to change jackets etc and drop off shopping when needed. The front desk staff were all friendly and spoke good English which was great for us as I’m very rusty in German. We did not eat in the hotel so cannot comment on the breakfast but when passing by it looked tasty. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location!

Jan 10th, 2020

Small hotel in Salzburg, very quaint and reasonable prices, stayed there with my son during the Christmas holidays, small rooms but adequate, centrally located, close to ice rink and Christmas markets. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Wonderful location

Dec 15th, 2019

You can’t ask for a better location in Old Town. We were a 5 minute walk to 2 large Christmas markets near the Dom, a 10 minute walk to the funicular to the fortress. Our room was clean and comfortable, but very warm. Our windows opened, so we usually kept them open. The staff were friendly and helpful in giving advice about local sites. I would return here in future trips! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Ok stay - totally missed my VIP complimentary treats

Nov 18th, 2019

The hotel was average - very nice location, a minute from Mozart Platz. The room was relatively comfy - shower was one of those annoying ones which gets everything wet. But there were plenty of towels. And extra pillows, and a safe and kettle in the room, which I appreciate. The vanity box contained a shower cap, needle and thread and a cotton buds and cotton pad pack (unfortunately, the latter was already open and missing items! Housekeeping missed that one!) The quibbles i had related to the fact that although Expedia put this as a VIP access hotel (which means I was entitled some sort of treat), I got nothing! I received an email from Expedia saying the hotel was giving me a complimentary drink for 2 people, and they didn’t give me anything. Now, while I don’t mind and can happily buy my own drink, I’d say I was entitled it and the hotel knew about it, and yet the Sunday chap on reception either didn’t know or didn’t honour it. So they lost a star here! They lost a second star from me because I asked how to get from the Train station to hotel and the answer (by email but in terrible English) was “take any tram from underneath the train station”. I am sorry: no! You can’t just say that! Even if any tram is fine, you still need to say the stop! How would I know where to get out? Finally, the chap at reception told me to use a bus stop for the airport bus which was further by walk (and also two stops before) the correct stop, which is on the riverside. So again, slapdash customer service. Given that I paid 72 euros, about 10 euros more than I usually do, I only give 3 stars. TRIPADVISOR.COM USER 

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