The Ambrose

1255 20th Street | Santa Monica, CA 90404-1351  [SEE MAP]Santa Monica, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great Santa Monica find

Dec 6th, 2019

Ambrose is a delightfu,l well located hotel in heart of Santa Monica, Great rooms, friendly staff, very different , delicious, free breakfast AND complimentary local courtesy car. My first cho9ice hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best Hotel in Santa Monica

Dec 5th, 2019

We had the pleasure of staying at the Santa Monica Ambrose Hotel over the Thanksgiving holidays. The General Manager, Eric Kreft, is running a tight ship. The staff and accommodations are outstanding. The breakfast staff was in constant motion.The excellent breakfast clearly required some first hand oversight. The great location, appointment of the rooms and general great atmosphere are noteworthy. It is obvious that management is fully engaged. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect place

Nov 24th, 2019

I’m so happy that we’ve chosen this hotel. It’s a beautiful place, everything is high level from towels, robes to cosmetics and sheets. Amazing breakfast complementary to your stay in a nicely designed patio/garden. Everything is like on the website pictures. Great staff. Highly recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

“We can walk you to the Double Tree”

Nov 20th, 2019

After a 5 1/2 hour flight and 30 minute taxi putting me in Santa Monica at 3am my time, I am greeted with “apologies, we don’t have a room for you” I asked what they meant and provided my confirmation. They have my reservation but don’t have a room for me. The staff nonchalantly informed me the system oversold the hotel, and that “they would be happy to walk me to the double tree.” WTF. I have literally stayed at this hotel 4 times in the last 5 months. And have otherwise had a great experience. But this has angered me such that I will be a customer no more. Why would I risk coming in late off another cross country flight to be told yes, you have a reservation, but we don’t have a room for you. That’s the approach of the airlines... you should really rethink that strategy Ambrose. And the Double Tree? Get out of here with that. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent stay at the Ambrose Hotel

Nov 13th, 2019

I stayed in Santa Monica for business and spent 6 perfect nights at the Ambrose hotel. Location is great - restaurants, Whole Foods around - and the hotel and its staff were just perfect. I'll definitely go back. TRIPADVISOR.COM USER 

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