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at the AmericInn Lodge & Suites Rapid City
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"It is what it is"
Jan 22nd, 2021
Dirty linens, dead light bulbs, halls were smelly/dingy, noise all night long. Great staff/good people but bad quality hotel. The coffee station was pleasant though...if it was stocked.. Overall, we plan to give it another go but dont expect much different as far as quality TRIPADVISOR.COM USER
Jan 20th, 2021
I like staying at American because their facilities are always clean. We have never had a problem and have stayed at several. Prior Covid they had the BEST hot breakfasts. They have sack breakfasts with Covid but it was still good. TRIPADVISOR.COM USER
Great place to stay!
Jan 20th, 2021
A fast friendly check in was followed by a clean comfortable room. I did not swim but cudos for keeping the pool open. Adult swim hours was also nice. Breakfast was grab and go, but included a lot of healthy food and two boiled eggs. Way to go! TRIPADVISOR.COM USER
NOT SAFE FOR CHILDREN!!
Jan 16th, 2021
During our stay my children and I were threatened by other guest to “beat our a$”. I was threatened to my face and I over heard from my room that a girl was going to knock on one of my teenage boys door and a boy would just jump in their room and beat them up. I called down to the desk and someone as just sent up to look down the hall. About an hour later the guests were back in the hall and my older boy was in the hall and asked them what was going on. They proceeded to say the same thing and this time an employee was coming out of a room. I moved my younger children to my room. Front desk did nothing except give a warning to the guest and acted as if my safety concern was disturbing them and basically called me a liar after I called them and went down to the desk and proceeded to call the cops on me for being upset with a safety concern their hotel was not dealing with appropriately for myself and 4 children. TRIPADVISOR.COM USER
Good Value, renovated rooms
Dec 25th, 2020
A hotel actually being renovated these days is quite uncommon. Handicap accessible room was close to entrance,. professional friendly check in ,very pleased with stay. Conveniently close to Rapid City airport . TRIPADVISOR.COM USER
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