AmericInn by Wyndham Madison West

516 Grand Canyon Dr | Madison, WI 53719-1033  [SEE MAP]Madison, WI  [SEE ADDRESS]
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Courtesy of AmericInn by Wyndham Madison West

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at the AmericInn by Wyndham Madison West

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Guest Reviews

TripAdvisor Traveler Rating 5

Great inn

Dec 13th, 2019

Stay was extremely surprised; the happy hour which is complimentary had a lot to b desired; lights bright set up not so inviting...hotel was great; at anytime you could get coffee hot chocolate cookies at front lobby; had room service TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful Experience!

Dec 11th, 2019

AmericInn was very professional as well as clean. The workers there were extremely friendly and helpful. When I was charged a different rate than what I was intended, they did not argue with me at all, rather they helped me and fixed the problem! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great stay

Nov 20th, 2019

Came from out of state for a family wedding and had no problems with reservations, check in/out. Breakfast was great and nice wine and beer reception also. Rooms were clean and the service was awesome. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Lies, Deception and Ants.....Lots of Ants

Nov 11th, 2019

This was my third time staying at this place and we were there for parent's weekend visiting my daughter in college. My wife found a deal online and called the hotel because she had some questions. The person on the phone convinced her that she should book directly through the hotel and they will honor the price. When we went to check out they charged us double what she could have booked for and after contacting management they were not helpful at all and made my wife feel incompetent. So that's when I contacted the person and have not heard back. I use tripadvisor for all my travels and this is my very first time ever leaving feedback. I just want others to know to be careful booking here. If that didn't scare you off then maybe sleeping with ants will. Not just a couple ants, but hundreds. They were on the TV stand, desk, bathroom and even made their way into my box of Ian's pizza that we had to throw out, and trust me it takes a lot for me to throw away pizza. We did notify the staff about this on the first night and they said they will take care of it. Unfortunately they were there the second night as well. When we went to check out and so the price then my wife mentioned it again and the worker said that others have complained as well. Not once did management apologize to my wife about the ants. If this is how you treat customers then I will never stay at another AmericInn again. Seems like we were involved in a bait and switch and they do not stand behind what their employees say. So apparently the customer is not always right. Shame on you AmericaInn. I wonder if corporate knows how you lie to customers, not honor your word and have a community of ants sleeping with your guests. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best breakfast!

Nov 7th, 2019

This AmericInn is a great place to stay. Reasonable rates, comfortable rooms, great pool and exercise room, extensive TV channel selection, and the best breakfast! We stay here every time we visit family in Madison. TRIPADVISOR.COM USER 

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