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at the Ana y José Charming Hotel & Spa
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Excellent service from Lili and Andres
Aug 13th, 2020
Great service and amazing job from Both Lili and Andres. There hospitality was over the standard and it has been a formidable afternoon of cocktails and all sorts of attention. It has been a pleasure to be here. TRIPADVISOR.COM USER
Aug 11th, 2020
Hello, I was excited to stay at this hotel but had to cancel due to the virus. They are supposed to refund me within 30 days but it's been over 130 days with no refund. They charge you immediately once you book which is unlike many hotels. TRIPADVISOR.COM USER
Best service and breakfast in Tulum
Aug 9th, 2020
I have visited many beach clubs and restaurants in Boca Paila, Tulum but none have the Mexican breakfast quality and service like the restaurant at Ana y Jose. Staff Andres, William, Gamas, Luis and Lili and chef David made our visit to Tulum unforgettable and we'll definitely come back again TRIPADVISOR.COM USER
Amazing property and staff
Aug 9th, 2020
We stayed at several places, but Ana y José hotel & spa is a stand-out property. Amazing location and the staff treated us like royalty. The aqua de mar “feelings” suite is just beautiful. The restaurant is convenient and fantastic. The service throughout from parking to food treated us like royalty. William Jorge and Luis Santos provided outstanding service we will never forget. We will definitely be back to Tulum and Ana Y José. TRIPADVISOR.COM USER
Excellent stay at Ana y Jose
Aug 7th, 2020
We had a wonderful time, the hotel is beautiful, the beach is clean and peaceful!! The restaurant service is excellent, very kind, Jorge and William excellent service!! Also at the bar Neftali very kind!! Highly recomend Ana y Jose Charming hotel!! TRIPADVISOR.COM USER
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