Ana y José Charming Hotel & Spa

Carretera Cancún-Tulum Boca Paila Km 7 | Tulum 77780  [SEE MAP]Tulum  [SEE ADDRESS]
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Courtesy of Ana y José Charming Hotel & Spa

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Guest Reviews

Tripadvisor Traveler Rating 5

Excellent service from Lili and Andres

Aug 13th, 2020

Great service and amazing job from Both Lili and Andres. There hospitality was over the standard and it has been a formidable afternoon of cocktails and all sorts of attention. It has been a pleasure to be here. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

rip off

Aug 11th, 2020

Hello, I was excited to stay at this hotel but had to cancel due to the virus. They are supposed to refund me within 30 days but it's been over 130 days with no refund. They charge you immediately once you book which is unlike many hotels. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Best service and breakfast in Tulum

Aug 9th, 2020

I have visited many beach clubs and restaurants in Boca Paila, Tulum but none have the Mexican breakfast quality and service like the restaurant at Ana y Jose. Staff Andres, William, Gamas, Luis and Lili and chef David made our visit to Tulum unforgettable and we'll definitely come back again TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing property and staff

Aug 9th, 2020

We stayed at several places, but Ana y José hotel & spa is a stand-out property. Amazing location and the staff treated us like royalty. The aqua de mar “feelings” suite is just beautiful. The restaurant is convenient and fantastic. The service throughout from parking to food treated us like royalty. William Jorge and Luis Santos provided outstanding service we will never forget. We will definitely be back to Tulum and Ana Y José. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent stay at Ana y Jose

Aug 7th, 2020

We had a wonderful time, the hotel is beautiful, the beach is clean and peaceful!! The restaurant service is excellent, very kind, Jorge and William excellent service!! Also at the bar Neftali very kind!! Highly recomend Ana y Jose Charming hotel!! TRIPADVISOR.COM USER 

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