Anaheim Marriott Suites

12015 Harbor Blvd. | Garden Grove, CA 92840  [SEE MAP]Garden Grove, CA  [SEE ADDRESS]
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Courtesy of Anaheim Marriott Suites

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Guest Reviews

TripAdvisor Traveler Rating 1

Doesn’t accept cash!

Jul 23rd, 2020

This hotel will not accept cash or any credit card that is not specifically from a bank. What?? That just is ridiculous in this day and age. Left us with no hotel to stay in, absolutely a b s u r d ! ! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Age of Covid - YUCK!!!!

Jul 21st, 2020

We just stayed at this hotel and, with the pandemic raging in Orange County, we would have expected so much more from a Marriott hotel. Though the hotel had signs in the lobby to wear masks, we saw several guests not wearing them and no one seemed to care. It was a free for all at the bank of elevators where there were no signs that elevators should have only family/household members on them. We got cursed out by a family when we asked that we (the 2 of us) have an elevator to ourselves due to Covid. We are Titanium Elite in the Marriott system and we’re given nothing extra (no water, no breakfast, no gift card for Starbucks which is adjacent to the hotel). The person who checked us told us that our status got us nothing in the system given the times we’re in. We asked at check in how the hotel made sure that the rooms were disinfected before guests arrived and she said that they are cleaned throughly. We’ve heard that some hotels have a protocol that they go through and can tell the guests what they are doing to keep them safe...not this hotel apparently! When we got to the room there was no way of knowing what they did differently to clean it, no signage anywhere in the room regarding anything related to what Marriott is doing in terms of the pandemic and nothing on how long it had been since the last guest was in that room. They left all the usual toiletries on the bathroom counter but no waters anywhere to be found. We did the only thing that we could do to keep us as safe as possible in the room. We cleaned it thoroughly with our own disinfectant and hoped for the best. There is no service to the rooms so we hoped that our cleaning would be enough. Personally, we’ll never stay here again. At a minimum, they should have some kind of way to communicate with their guests what they are doing to keep them safe. We felt downright unwelcome and unsafe in a system that we have pretty high status in. I definitely don’t recommend this hotel for a stay during the pandemic. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Sanitizing and safety measures exceeded my expectation!

Jul 8th, 2020

I stayed here for a week while working and was impressed with all of the safety measures the hotel was taking by having sanitation stations throughout the hotel including having wipes stocked in my room. I have stayed at other hotels the past 2 months and this was by far the most sanitized prepared hotel. I have Ambassador status at this brand and will definitely be coming back during the current crisis due to the hotel going out of their way to make sure the guests feel comfortable and safe. The front desk staff and GM were really friendly and made several recommendations throughout my stay on good places to pickup food outside of the area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Needs updating

May 23rd, 2020

Not the quality of the typical Marriott that I have come to expect. Granted this was in the middle of the whole Covid 19 debacle and there were NO services available other than the lobby Starbucks, but the atmosphere of the hotel itself was subpar in spite of government-mandated closures. Though the rates were quite reasonable, the hotel is dated and desperately needs updating. The setup is less than desirable; although it technically is a suite, the furnishings are sparse and old. No USB ports to be found anywhere. The price was right, but if you’re used to cleaner and more modern conveniences I’d keep looking. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good for what I needed

Apr 5th, 2020

Stayed here for 1 night to pick up my son from a School Trip to Disneyland. I've considered this hotel before but this was the first time I booked it. The hotel was much larger and busier than I expected. It has pretty much anything you would need for a stay in Anaheim. There was an onsite Restaurant, Bar, and Starbucks. There were also several chain restaurants within walking distance. Disney was about a $8-15 Uber ride depending on how busy it was. This is a busy conference hotel, so keep that in mind when booking. I would stay here again. TRIPADVISOR.COM USER 

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