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at the Andaz Wall Street
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Was unprepared in how to handle things to provide reasonable accommodation for all guests traveling elderly disabledetc
Mar 28th, 2020
Understandably due to COVID-19 there was no breakfast or any in room dining or any minibar items and very limited services period. Although i dont require much anyways it still could have been factored into the cost guests were paying which increased each week the spread of COVID-19 became worse and the hotel occupancy became less and less full. Something should have been done to help with the stay in place order and to help vulnerable adults like myself avoid any possible situation that might compromise our health which the hotel failed to do the last day which is why i left TRIPADVISOR.COM USER
Great Wall Street hotel
Mar 22nd, 2020
This hotel was wonderful and a great deal for the price. I stayed in a one bedroom suite whic was large and comfortable. The bathroom was large and so cool. A dining room and living room was perfect for a small gathering. It is convenient to the subway. TRIPADVISOR.COM USER
Amazing Service! Fantastic Team! Great Hotel!
Mar 17th, 2020
First of all, congratulation to the General Manager, Mr. Tito, for the way all staff is organized and guest satisfaction oriented. Thank you very much, to all team, to Ricardo and to Julia. Amazing service! Great hotel with some fantastic suites in an excellent location. Room very clean and very well maintained. Excellent breakfast. We were delighted choosing Andaz Wall Street. We stayed at the beginning of this Coronavirus crises and one example of the care of the General Manager was to receive and emails asking if we arrived well to our home. This is service! TRIPADVISOR.COM USER
Mar 13th, 2020
I loved my stay at this hotel. I got there early and I was wanting to just drop off my bag but they let me check in, no fee. The room was clean. Loved the snack bars and drinks in the room. Room was very clean, and I loved the extra details. The male bartender and gentleman who checked me in were very nice! Lots around, restaurants, stores, and subway. I like to stay at Hyatt’s and this one was great. The only issue I have was some billing at check out but it was all fixed and everything was squared away. Would definitely recommend staying here and I will stay here next time I’m in town. TRIPADVISOR.COM USER
Could use maid service daily
Mar 13th, 2020
Room was huge and nice. Tub and shower in bathroom were luxurious. Never saw evidence of a maid during our stay. Restaurant was cozy, and service was friendly and fast. Several other restaurants were nearby. Hotel is close to Subway. TRIPADVISOR.COM USER
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