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at the Aquila Rithymna Beach Hotel
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Five star holiday in a five star hotel!
Aug 14th, 2020
After a tough start to the year, it was wonderful to come to Crete and to this hotel to spend a holiday week. We had two rooms reserved on the third floor. The balcony had a great sea view. The room was just spacious enough for three people. There were a little too few electrical plugs to this day when everyone has more than one smart device. We were booked all inclusive. The food was really good with every meal. The staff at the restaurants were helpful and friendly. Due to the COVID situation, the staff dispensed the doses, but that did not cause too long queues either and everything went well. And the last night at the a la carte restaurant crowned our holiday. Great menu. The pool area was good. The pools are pretty deep. The safety margins were well implemented on the hotel side. We had a better time in the smaller pool near the beach. The hotel beach was good. A few days there was a really strong wind and red flags. We would like to thank the entire hotel staff. We will definitely come again. TRIPADVISOR.COM USER
Nice hotel but noisy maids
Aug 11th, 2020
Only negative is the maids are noisy- dragging furniture and slamming doors all before 8.30. Never had this problem in any other hotel that we have stayed in. The hotel is lovely, very big and clean. Service is good and staff are friendly. TRIPADVISOR.COM USER
Enjoy your holidays in a safe place
Aug 6th, 2020
In this difficult period we decided to maintain our initial booking for our summer holidays. What a good idea! We’re staying at Aquila Rethymna Beach Hotel for the third year. Welcomed at the reception, at the restaurant, at the cafeteria... all the staff so kind and helpful as usual. Sanitary rules are strictly respected. We really feel safe here. The buffet at the main restaurant is once again of excellent quality. Large choice. All the staff is doing his best to satisfy our gluten-free-vegan diet needs. They keep smiling and put their heart in all they do. Thank you to all for welcoming us warmly. We will come back, for sure. TRIPADVISOR.COM USER
Great beachfront hotel
Aug 1st, 2020
I booked to stay here for a week with 6 members of my family, we were lucky to get to travel abroad from the UK after the COVID restrictions were lifted. Due to COVID the hotel was at minimum capacity but that was fine for me as it meant the hotel and facilities were nice and quiet. There were no queues for food and sun loungers were always available on the beach and by the pool. The hotel is very clean and the gardens are beautiful and well looked after. The beach is immaculate, I would recommend water shoes if you plan to swim in the sea as it is quite rocky in parts but the sea was perfect for swimming in with some great waves some days. There are three restaurants at the hotel but only two were open during our stay which disappointed me as this was not conveyed to me on booking. There was a buffet restaurant and one of the a la carte restaurants open, which you could book once on the all inclusive board during our 7 night stay. I definitely recommend booking this as the food was amazing. It was the best meal of the holiday. Buffet was varied but not self service due to COVID, however staff served you as much as you wanted of each dish. 99% of the staff were lovely and friendly but we did encounter one or two staff members who were not as warming, I’m unsure whether this was due to language barriers or the fact they were wearing face masks as I felt it hindered communication. One negative I will say is that all inclusive does not mean ALL inclusive here. Select items on the drinks/food menus were included but several (of the more popular drinks/dishes) were at a supplement. I was also surprised to find non motorised water sports were not included in AI, unlike other AI hotels I’ve stayed at. I would not say this is a 5* hotel but just a good 4* hotel, some things regarding service don’t quite make it 5*. TRIPADVISOR.COM USER
Nov 5th, 2019
STUNNING, staff were fantastic food was fantastic and a stunning hotel. Plenty to eat, lovely walk around the very planted little walk ways, beach is so close and very clean, no hogging the sunbeds is allowed which makes a refreshing change. Plenty of pools also an indoor pool..outside the complex there is a bus stop for 1.30 euro takes you 4 miles into the town. Definitely would return. Thankyou for making us feel so welcome. TRIPADVISOR.COM USER
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