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at the Aquila Rithymna Beach Hotel
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Nice Holidays on Crete
Nov 2nd, 2020
We stayed end of October at the Hotel Aquila Rithymna Beach. Nice location on a very long Beach, Bungalow on the beachfront with direct sea view, great sundowns. Very friendly staff all over the Hotel! Staff really cares about the guests. We had a treat to have Stelios as our "personal" Somelier and waiter who made our holidays even better! Thank you Mr. Stelios for excellent wine recommendations and recommendations for tours!! The whole Hotel is very clean, so was our bungalow, although it needed an update for the 5th star. We always felt safe during Corona. All in all: cost/performance ratio is spot on (rate in low season was really low!!). Our holidays were great and relaxed and we will be back next year (if possible). TRIPADVISOR.COM USER
Can't really understand the good ratings
Oct 14th, 2020
Bathrooms are horrible, at least those in the Bungalows. Rooms in general definitely not 5 star standard, max 3 star. We are half way through our 2 weeks stay. Since 3 days the hotel got extremely full. Long queues for breakfast and dinner. Horrible, especially when with young kids. For breakfast we need more than 1 hour to get done so we are missing the 0-3 years activity at the baby club. It's a pity. We booked all inclusive to be stress free but we have no other option where to eat apart from the bistro. For eating fries all the time we paid way too much. I hope management will do something asap because guests are not happy like this. TRIPADVISOR.COM USER
Sep 13th, 2020
Just come back from this hotel with my husband, mum, brother and sister-in-law and have nothing but praise for the staff and management. They did their very best to make sure we felt safe and happy whilst still smiling. The service we got was excellent especially in the lounge bar on an evening . Unfortunately I do not know the waiter who served us every night but he had the most infectious laugh and made my mums holiday. But, that level of service was given by everyone we met. The hotel had done their very best in what continues to be a challenging time. The quality of the food offered was good and varied, the Greek night was my favourite. One of the few hotels that managed to give e soft boiled eggs!! Minor point but I like them. The rooms were clean (personally would have liked a few more drawers but that’s me that takes too many clothes) and the shower was excellent. For the most part the vast majority of guests obeyed all the rules set out over distancing. There were hand sanitizers all over the hotel and guests reminded by staff to use them. Mum uses a wheelchair and was able to access all areas. The manager walked around the hotel every day and had a word with most guests which was appreciated. We will be returning. Why Crete is on the government’s list I have no idea. TRIPADVISOR.COM USER
Fantastic service superb staff
Sep 7th, 2020
The staff and management did a fantastic job at the Aquila Rithymna Beach Crete to make our holiday safe and relaxing everything was excellent food accommodation and service second to none well done a paradise inspite of COVID. Would recommend. TRIPADVISOR.COM USER
Food Quality Drastically Decreased !!!
Sep 7th, 2020
Food: Only one restaurant opened with such a bad food for the "All inclusive " guests. Room: Old and not very fresh. Animation: Non-existent. Beach: beach facilities very old. Drinks: Extra charge if you want to get a good one (even though you are in all inclusive), if not better to drink only beer. TRIPADVISOR.COM USER
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