Arlo NoMad

11 E 31st St | New York City, NY 10016-6701  [SEE MAP]New York City, NY  [SEE ADDRESS]
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Courtesy of Arlo NoMad

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Guest Reviews

Tripadvisor Traveler Rating 5

Great Customer service

Feb 24th, 2021

Besides this place being super clean, being located in a very convenient area in NYC and having amazing views, the customer service is outstanding every time we stay. Especially from Rachael, her professionalism & people skills are A++ she one of the greatest humans in NYC. Thank you for making every stay we have with you a great one. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Awesome!!!

Feb 22nd, 2021

What can I say, I went down there with my wife for my bday trip, since we got there, we felt warm and cozy, Rachel was amazing with the details and everything we needed at the moment of our arrival. The view from the hotel and the localization makes it even better!!! They even have a promo for the CitiBikes, it didn’t work, but Rachel co worker(I think it was Jessica, if it wasn’t I’m very sorry I’m really bad with the names) but her attention to the problem at the moment was really helpful, they even told us to buy the fare for the bike ride and they would take care of us!!! Really love our stay, the beds are awesome for the needed rest after walking all Manhattan!!! I would totally recommend Arlo Nomad for those who love the quick pace of NY City and love a good and quiet rest at night... TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

My romantic Night

Feb 15th, 2021

My visit to the Arlo was amazing As my first time visit.. the Assistant front Office Mgr Rachel Sims was amazing she assisted me On my romantic Valentine’s Day night.. she was very helpful and I’m looking forward to another visit TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Front desk

Feb 10th, 2021

Rachel was very nice you helped me out with everything that I needed and every question I ask for you answered you was very patient and I think you for that keep doing a great job!!! They need more of you working here! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Last minute book

Feb 3rd, 2021

I wanted to thank Tina for such patience she had with me. What an amazing asset to the hotel staff. After a long and stressful night , she was able to ensure my safety and comfort. The rooms are perfect for solo travelers. Thinking about covid ? The room is well equipped and properly taken care of during covid. I look forward to coming back. I haven’t seen a hotel that cares like this one. TRIPADVISOR.COM USER 

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