Atlanta Marriott Buckhead Hotel & Conference Center

3405 Lenox Rd NE | Atlanta, GA 30326  [SEE MAP]Atlanta, GA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Friendliest staff

Mar 10th, 2020

Though this hotel was out of the way for where we needed to be, the staff couldn't have been more helpful and accomodating! They went out of their way to ensure everyone was happy and comfortable. The 3-mile shuttle was an added bonus! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

So-So Hotel

Mar 8th, 2020

The rooms are smallish and need updating, as the hotel shows its age. The chair in the room needs re-upholstering, and the room and bathroom require painting. I was here for one night, but isn't one bar of soap a throwback from WWII with "maximum quality under wartime regulation?" The food for the meeting I attended was OK, and the employees were pleasant and helpful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good location, hotel is dated and service lacking

Mar 7th, 2020

Who has a conference for 125+ people and runs out of pancake and waffle mix at 7:15 am when breakfast started at 7 am? Why was my hotel room not made up at 6 pm??? Shuttle service is adequate but lacking in proper customer service. Hotel needs updating and M club service lounge is attentive, but again, certain amenities lacking. Not sure I will return TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Disappointing room. Friendly staff

Feb 25th, 2020

There is a sharp contrast between the outside of the hotel and lobby and the room. At check-in, Alexis was very friendly and professional. Everyone I interacted with was friendly. But the room is not what I would expect from Marriott. The door had a piece of wood missing from the bottom and there was a large gap that allowed light and talking from the hallway to enter the room. The furniture and carpet were old and dingy. The loveseat had dark stains. The lamp on the side of the bed was crooked. Will I stay here again? No. See pictures for why. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Terrible Sales & Catering Dept

Feb 10th, 2020

Funny this hotel has "Conference" in their name as it's impossible to talk to ANYBODY about booking meeting space. I've called three times on two different days and left messages only to be ignored each time. Some of the voice messages don't even identify who it is you're leaving a message for. I book conferences in different cities all the time and have never endured such terrible service or lack of service I should say. The GM should really clean house. You're losing business!!!! TRIPADVISOR.COM USER 

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