B Resort & Spa

1905 Hotel Plaza Blvd | Orlando, FL 32830-8438  [SEE MAP]Orlando, FL  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Pre-Disney resort stay

Aug 17th, 2019

Chose this hotel for 2 nights prior to a Disney resort vacation. Second stay and it was a disappointment. Bathroom was clean, nice shower. Pull out couch sheets in our daughter's room were stained and Housekeeping did rectify. Noticed splattered spots on TV screen, stains on curtains.The piped in fragrance in lobby is overpowering and not inviting at all. Appreciated cold water upon entry to lobby. Bedding was very nice and comfortable. Staff were superb. Kudos to them and management who finds them. Cafe coffee was very good (I think Joffrey) and also a Keurig in room. Good AC and close to Disney Springs. More attention to detail and this hotel could be much better and in line with the great staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Lipstick on a pig

Aug 15th, 2019

The pics online made this place appear modern and clean. We arrived at around 12am exhausted. The finishes are cheap. Our bathroom had pee drops around the toilet. The sink is leaking. We are too tired to move out tonight and have asked front desk to be moved in the morning--which they agreed. The front desk person was very friendly and accommodating. The housekeeping here needs help. This is no 4 star spa. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Awesome Staff great hotel!! Highly recommended

Aug 11th, 2019

The girl that works the front desk named Zaae was amazing! She went above and beyond to make our stay extra special and was wonderful and pleasant beyond words! The room was very nice and clean and we loved the pool and restaurant. Loved it!!! I will highly recommend this hotel to all of my friends and family anytime they come stay In Orlando. Thanks so much guys. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Promised credit never received

Aug 8th, 2019

We got to the hotel and our room wasn't ready. We were told they can't tell when the room will be ready we will have to keep checking at the front desk. (Would've been nice if they could've texted us) Then we went to the pool bar and ordered a burger and salad. Had to pay in advance. How long could that take, right? IT wasn't crowded at all. Only 3 other people at the bar. The bartender really tried and kept apologizing for how long the food was taking. Finally after an hour we got our food. But my order was wrong. The chef thought he was doing me a favor by adding things to my salad that weren't listed and we (omy husband, the bartender and myself) couldn't identify what the food was in the salad. The bartender apologized and said he would get the right salad. That took another 1/2 hour. The bartender apologized and said he credited our whole bill because we waited way too long. He also mentioned that most salads end up being sent back. I didn't get the credit on my account and checked with the front desk who stated they would talk to the chef and get it taken care of. When I got home I still didn't get a credit. I spoke to the chef over the phone who promised to take care of this and never did. Other than this issue the stay wasn't bad but this bad service made a big impression on our stay. We also had an issue with the outlets and were told a maintenance person would be right up to our room to help us. We waited over an hour (time we wanted to spend in Disney) and then called again. Then had to wait until we came back to make another call and luckily got someone knowledgeable on the phone who answered our question. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

very nice & clean

Aug 6th, 2019

We loved the room & the bed. The pool was great. It wasn't very crowded during our stay! The staff was wonderful! The price was great! Transportation was not as good as the Disney Resorts but mostly because of where they dropped you off. TRIPADVISOR.COM USER 

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