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Aug 11th, 2020
Myself, husband and my 15 year old daughter stayed at the Bank Hotel from the 6th August until the 9th August. It was a long weekend to celebrate our wedding anniversary. I had taken contact with Steffen the hotel manager as I had originally wanted to book the 4 star Berns hotel but this was unavailable but Steffen upgraded us to the 5 star Bank Hotel with an upgrade on the room also with no extra charge. Our bedroom was quite small but beautifully decorated and the bed and pillows were extremely comfortable. The reception staff were very friendly and nothing was too much trouble. Steffen the hotel manager does his job extremely well and offers a very personal touch to every customer. When we checked out he offered us bottled water to take on our journey home and ice cream too. We used the rooftop bar only once but it was a beautiful setting for having a drink. The only thing that could be approved upon for myself would be to offer a bit more on the breakfast menu, if you’re an egg lover you’ll be very pleased as there’s so much to choose from but because I don’t like eggs I was limited to what I could eat for breakfast. Maybe some pancakes would be nice and some bacon. My husband and daughter enjoyed breakfast very much. I wouldn’t hesitate to recommend this hotel to anyone and would definitely return. Steffen has to be one of the best hotel manager’s I’ve ever come across. TRIPADVISOR.COM USER
Most amazing hotel and staff
Aug 10th, 2020
First of all I must thank the amazing staff and hotel manager Steffen for exceeding our expectations. We knew the hotel was nice, but not this nice! We had the pleasure to stay at the Penthouse Executive Terrace suite and I can only tell you we had the most amazing stay since the bathroom has a door/window out to the terrace and when you take a bath you have the most unreal view over Stockholm/Nybroviken. We also had our breakfast on our private terrace (probably the best breakfast I ever had - EVER) . I ordered the breakfast on the TV and 30 min later we had incredible eggs benedict, oatmeal with blackberries, sandwiches, chiapudding, orange juice and the best coffee ever! The room is very large and airy, with very very nice furniture. The best part of the suite is the bathroom of course (and the terrace). I can strongly recommend to stay here during your Stockholm-visit, or if you are a resident already to have a staycation. We felt very safe despite Corona, the hotel has 3 elevators and everything is neat and clean. We saw the hotel took alot of precations and had antibacterial bottles everywhere (even in the suite). I recommend to have a drink at the "Le Hibou", it probably has Stockholm nicest view and very nice and friendly staff. Thank you ever so much Bank Hotel for our very nice stay, we will for sure come back really really soon. TRIPADVISOR.COM USER
Aug 9th, 2020
Lovely hotel with very good service. Super clean and very nice room. Super nice breakfast in the lovely restaurant! Don’t miss the roof top bar. Nice view and delicious drinks. Thank you Bank’s! We will be back! TRIPADVISOR.COM USER
A destination in itself
Jul 5th, 2020
Bank Hotel is not just a hotel, it is a destination in it self. Although I am located in Stockholm, I keep coming back to this hotel for staycations and different reasons. Bank Hotel is an excellent elegant venue derivering the very best and passionate service in a perfect mix of an absolute stunning and vibrant environment. Without a doubt my favorite Hotel in Stockholm as a home away from home! // Isabelle TRIPADVISOR.COM USER
Clean problems, hot and uncomfortable mattress
Jul 4th, 2020
We never write feedback, but we feel others should know. This hotel could be something much greater. A lovely location, but that is really all. The rooms feel old, dated, lack of maintenance and worst is the ventilation. It feels stuffy with mildew in the shower. The bed was most uncomfortable. Everything is rather expensive. Had a very high expectation. At departure, not asking how the experience was. The only comment was if we could write a five star feedback, then we can get a better price next time. Here you have it. TRIPADVISOR.COM USER
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