Banyan Tree Mayakoba

Carretera Federal Chetumal - Pto. Juarez Km. 298 | Playa del Carmen, Maya Riviera & The Yucatan 77710  [SEE MAP]Playa del Carmen, Maya Riviera & The Yucatan  [SEE ADDRESS]
Credit

Courtesy of Banyan Tree Mayakoba

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at the Banyan Tree Mayakoba

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Guest Reviews

TripAdvisor Traveler Rating 5

Best resort near playa del carmen

Jun 18th, 2019

We look forward to returning soon. We recommend getting the beachfront villa. Excellent service and facilities. The people working there are all very attentive. They truly care about their guests experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Who knew?

Jun 18th, 2019

We are from the uk and this was our first visit to Mexico and our first stay at a banyan tree. We only went as it was a work event and tagged a few days on as a personal holiday. TBH I thought it would be nice but it blew away my expectations. Mexico and this area is amazing with lots to do, culturally the Mayan features eg Chichen Itza, Tulum.. amazing sonatas.. great beaches and warm seas. The Mayakoba setting is also amazing. Beautiful jungle and forest, great wildlife. The hotel is one of the best. The design is immaculate. Big visuals to Little touches from the entrance ‘wow’ to the lighting in the rooms. The pools are great, the thai restaurant as good as you get, breakfast buffet the best I’ve ever had. It’s not cheap but if you want up celebrate a special occasion this is the one! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

An unforgettable experience...

Jun 17th, 2019

Dear Peter I would like at the outset to congratulate you on the incredible team you have put together and context you have created at the Banyan Tree Mayakoba. I have had the great privilege of travelling the world and have stayed in some beautiful place, but never have I encountered a culture quite like the one that exists at Mayakoba. Every engagement with your people has been superb, with your team showing up in a way that is truly extraordinary. From Charlotte, who was my hostess and for whom nothing was too bigger ask; from arranging medication via a script from South Africa when I was not feeling well; to presenting me with a beautiful get well soon Boquete; to Googling what a “meditation blanket” might be just to make sure she got it right. To David who would give me a wakeup call at all hours of the night and became very concerned that I might go back to sleep. To Walter in the Spa who was as charming as a prince and rescued me from sure disaster when I felt my phone in the spa. To Tammy and Mia who performed the most incredible treatments. To the Bell Boys that would drive me to the lobby at ungodly hours of the morning … always a glorious smile on their faces. To the grounds men and women who after greeting you step aside and stop their buggies giving the guest right of way. To the house keeping team who at 9pm in the evening arrived not only to clean my villa but my swimming pool too after I absent mindedly left the privacy notification on. Guest experiences like this is to my mind are the proverbial Holy Grail, no property no matter how beautiful, and yours is not short on beauty, can stand up to the magic that is created through the people who leave one as a guest with a full heart and a memory chest that is irreplaceable. So, I must thank you and this very special team of yours for a heart that is brimming and a memory chest that I will cherish forever. With Admiration, Natalie TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The best anniversary celebration ever!

Jun 16th, 2019

We Loved the Spa, the eco boat tour, having the bikes available 24hs, but the best was the privacy we had in our Villa, with a pool just for ourselves. The hotel in general is awesome, friendly staff and great food options!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Worth every Diamond!

Jun 14th, 2019

5 Diamonds are not awarded lightly and the Banyan Tree certainly deserves every single one! The villas are super first class in terms of amenities (private pool and luxurious outdoor bath tub!) and made the perfect home his week. Service is exceptionally good. Although this has the feel of a boutique hotel it is set over a large property so the bicycles provided for every guest are an excellent idea as is the complimentary golf buggy transportation and the boat shuttle between the main lobby, the beach and the other hotels on Mayakoba (although having explored is definitely say Banyan Tree is the most impressive of the lot!) Having been fortunate enough to have stayed in a number of similar standard resorts across the globe I’d actually put Banyan Tree at number 1 - it’s a perfect combination of excellent service and perfect amenities. If you visit you must have the Rainforest experience at the spa! TRIPADVISOR.COM USER