Banyan Tree Spa Sanctuary

33,33/27 Moo 4, Srisoonthorn Road | Choeng Thale, Phuket 83110  [SEE MAP]Choeng Thale, Phuket  [SEE ADDRESS]
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Courtesy of Banyan Tree Spa Sanctuary

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Guest Reviews

TripAdvisor Traveler Rating 4

Great service and great value, could be better after refurbishment

Sep 7th, 2019

Spa Sanctuary is the one of the two “divisions” in the Banyan Tree Phuket resorts (the other is the main resort). Each Spa Sanctuary villa comes with one daily massage, in-villa afternoon tea and breakfast. Note that the Spa Sanctuary has an adults-only policy and each villa can only accommodate 2 adults only. (I believe this is different from the main resort, which permits children/kids staying at the resort). I chose the spa sanctuary because I am travelling with my mom for a relaxation vacation in Phuket. The staff pride themselves on great service, and they certainly do not disappoint. The receptionist is very helpful and there is a wellness coach who plans our activities for our stay. I however note that the activities available are not entirely transparent. Apart from the wellbeing activities included in the package, there are additional workshops (which you can join if you pay a fee), but the wellbeing coach did not notify us about them. There is also no readily available spa menu, each time we have to ask for the one and return it at the spa centre. During our stay, parts of the resort are being renovated. As such, the resort offered a 50% discount to all massage bookings, 40% discount to their banyan tree shop, etc. That is a nice touch. However, because of the renovation, some services such as manicure and pedicure were not available. The villa - the villa is amazing. The highlights in the villa are the floating bedroom surrounded by water lilly ponds, the pool, a jacuzzi, an outdoor small bath tub, and indoor steam room. The decor is a bit dated, but the villa still looks nice in photos. Surprisingly, there are not a lot of mosquitoes. At night you can hear the chorus of frogs’ squeaking. There is turndown service in which the staff draw the curtains, provide a nightly bath scrub for our use and relaxing tea. There is also a massage temple high up in the villa where you can enjoy the daily massage. We didnt really have our massages there for fear of mosquitoes. The massages - very good and the therapists are generally very caring with an eye for detail. (However during my first massage, the therapist accidentally touched a wound that I have when I have told her not to...) We had our massages at the spa centre, which is way better than having them in our villa, because the spa centre massage room is newer than the villa and more spacious. Other activities- we joined the Thai cooking class at an additional fee (which is very fun), a Thai essential oil making workshop (interesting), and 1 hour-massage oil/body scrub making workshop at the Gallery (rewarding and fun). I would also like to commend the great buggy service - which is a golf cart service that brings you whereever you want to go in the resort. The food is not that bad - it is actually pretty good. We had dinner at Saffron which is great. The hotel buffet breakfast is also amazing, you will be spoilt for choice. (You can choose to have a la carte breakfast in villa or in the hotel buffet restaurant.) Overall, I had a really enjoyable time and I look forward to visiting Banyan Tree after its renovation! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Most lovable resort

Aug 27th, 2019

A lovely place to be. Loved it from the minute I entered and no heart to leave the place. It's full of greens. Made you feel wonderful. The rain added the joy. The birds chirping all through the day. You will fall in love again and again  there with your sweet heart and the place.  The staff were so courteous, they made you feel like a royal..😁 The breakfast was wonderful. The sticky rice coconut milk , the crab curry, oh wow, mouth watering.  We stayed in double pool villa. We had to take a foot massage after walking around the villa and the garden. I mean to say it was such a big villa. Big nice swimming pool overlooking the lagoon. Loved it. Highly reccommended.  Check child policy before booking.  TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A slice of paradise

Jul 24th, 2019

What a fabulous place , truly wonderful to relax and unwind in these beautiful villas and be pampered by the lovely staff . Delicious breakfast and afternoon tea delivered to your villa ( treat yourself to a floating breakfast - unbelievable!) In villa massages and a full programme of activities included , they even include your own bicycles to cycle around the beautiful grounds . Can’t wait to come back here again TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Relaxing and outstanding

Jun 30th, 2019

I stayed here with my girlfriend and found the stay to be incredibly fun and relaxing. The spa villas are spacious and luxurious - a lot of things to do around. The well-being program was the cherry on top - superb classes and hospitality staff. 5 stars all around TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic spa villas with wonderful service.

Apr 14th, 2019

With a view over a lagoon not far from Bang Tao Beach each of these top modern spa villas comprise a huge secluded area with a big private pool and will offer everything you need of privacy and tranquility. The food in the restaurants is exquisite and the service at the whole resort is of very high standards. Buggies will take you any please you wish, or you can use your private bicycle. You can relax in your villa and be served afternoon tea or coffee with a lot of different cookies, or enjoy a massage in a special part outdoor in your villa. This is a perfect place for relaxing and building up new energy. To be honest, I can’t find one single thing to complain over at this high end resort with very gentle and pleasant staff. TRIPADVISOR.COM USER 

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