Baymont Inn & Suites Flagstaff

2005 S Milton Rd | Flagstaff, AZ 86001-0805  [SEE MAP]Flagstaff, AZ  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Awful

Jul 19th, 2020

This is the first time in over a decade I’ve stayed at a hotel where the wifi didn’t work and I had to use my phone as a hotspot. This would have earned Baymont by Wyndham a 2-star review alone, but then they stuck me in a room next to a noisy outdoor pool where no one was social distancing, and also near a very large and noisy machine that was constantly turning on and off. The only positives were there weren’t any bugs and the shower worked. This experience has also made me wary of TripAdvisor’s recommendations because they listed this as the #1 value hotel in Flagstaff at $110/night. I have stayed at Super 8’s and Motel 6’s that were better than this and almost 1/2 the cost. Definitely never staying in a Baymont by Wyndham again and my confidence in Trip Advisor has been dented. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

First time ever I checked out of a hotel earlier than planned. Actually had already paid for the room and lost my money.

Jul 5th, 2020

The room was ok. pretty much what was expected, was clean and had all amenities. The breakfast was fine. The situations came in on the outside by the pool. I was staying there with a friend of mine just to get away and relax a few days from the heat of Phoenix. We go to the hot tub on Thursday. Turn on timer, max time 15 minutes, use it a couple of times, then the hot tub would not go back on. About an hour later same thing happened, people in hot tub, turn on a couple times. Will not work again. They have a barbeque for guest to use. My friend throws on a couple steaks, after a minute flame goes out. Propane is empty. Go to front desk ask for spare tank, person at desk calls someone they say their is no spare tank. We take the tank to get refilled. They did reimburse us.Finally was able to eat dinner a couple hours later. Was able to use hot tub for a couple more times before timer going down again. While down at pool after dark had a light on top of hotel. It would go on about every 15 minutes for 30 seconds. Friday go to pool area, no towels brought to pool area all day. Go to hot tub, heater has now gone out and jets not working. Table outside were filthy and never wiped down anywhere on property. Went to check out Saturday morning, a day early. The person behind the desk asked us why we leaving early. We did ask for the manager, was told he just comes in whenever they never really know when. We then explained all the situations to the person working the desk. We told her about hot tub, she said the owners were down in Phoenix getting a part. She said they went down on Friday but got the wrong part. I would think that somebody checks out a spa not working, finds out what is wrong with it, that you would remove the part and take it with you to match up since you driving 2 hrs one way for it. When we told her about the propane running out she informed us they have a spare tank. I did tell her that the person did call someone and they said no spare tank. When we informed her about the light going off and on she informed us it was on a motion sensor. Most motion sensored lights that I have seen go on when somebody walks by them and then stay on for a little while. This one was not working that way. It went on when it wanted to. When we were leaving we asked if the manager could call us please so we could let them know about our experience. We were told we would receive a call, here it is one week later and we are still waiting for that call. The only reason I gave a 2 star rating instead of a 1 was because of the room and breakfast. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great place for the price!!!

Mar 30th, 2020

Very clean and comfortable... Staff was very friendly, great breakfast and the eating area was very clean!!! We were there during corona outbreak and were pleased at the cleanliness... We had no problems with this place. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Convenient location

Mar 25th, 2020

Hiked out of Grand Canyon and wanted a motel on the way home. Convenient location, decent rooms, reasonable price. Motel staff knowledgeable of area, courteous. Rooms were okay size, clean and quiet. Would return. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

One night stay

Mar 19th, 2020

Stayed here one night on a driving trip and thought the bed was comfortable. That's really all I'm interested in when spending a night somewhere on the road. Did not use any other hotel amenities like the pool. The breakfast was o.k., nothing spectacular, but appreciated having it available. I would stay here again when in the area. TRIPADVISOR.COM USER 

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