Baymont Inn & Suites Hot Springs

5321 Central Ave | Hot Springs, AR 71913-9700  [SEE MAP]Hot Springs, AR  [SEE ADDRESS]
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Courtesy of Baymont Inn & Suites Hot Springs

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Guest Reviews

TripAdvisor Traveler Rating 1

Do not stay here!

Jun 18th, 2019

I have stayed away from home approximately 50 nights in the past six months, and I haven't given a bad review to any other hotel. I understand that everything can't be perfect all the time, but the only thing perfect about this hotel is the location. The hallway had a leak in the ceiling with exposed wiring. The room had a moldy smell. Upon check-in, I was told how nice the pool area was and how good the breakfast is. Well, breakfast wasn't served at all 2 of the 3 days I stayed there. The pool area did have potential, but it needs attention that it does not receive. There was trash all around the pool, and a pair of underwear remained at the edge of the pool the entirety of my stay. The outside trash can was overflowing during my visit and was never picked up. There was no internet connection although it is advertised. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not clean

Jun 9th, 2019

Everything in the room needed to be cleaned. Price was good. Room would’ve been good if everything had been cleaned. Fridge was filthy. Dust everywhere. Toilet and shower weren’t clean. Very disappointed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Weekend star

Jun 9th, 2019

The gym, only had 3 machines and one of them was broken . We didn’t get a lake view room, they told us they could move us due to “I can’t” even though , the parking lot was half way empty at midnight. Room smelled like wet carpet, the remote to tv didn’t work, the phone line didn’t work due to some elevator interference. Now for the good pool was clean and maintained, front desk was prompt to meet our concerns but unable to find a solution. Area in and around appeared cleaned. Breakfast was good. Room was well put together, bed was comfortable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Be Aware that WiFi doesn't work.

Jun 6th, 2019

No WiFi for the two nights we spent. Front Desk doesn't answer the phone so we walked down and asked what the trick was to get the WiFi. She said when it rains it doesn't work. Ok. The next day was sunny and bright. No WiFi. Front Desk is annoyed by the WiFi questions and said something about too many clouds. Mildew smell in room. Air conditioner runs all the time. Room was cold but very damp and sticky. Strange. Never again. Rude front desk people. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not for me

Jun 6th, 2019

Strong smell of mildew everywhere. First room sheets where stained. Second room floor stained. Overall it's dated and just not very clean. Size of room and location is a plus and 2 stars for that reason only. TRIPADVISOR.COM USER 

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